Posted by LGM
While trying to sell a home my Bosch oven locked. They provided 2 service vendors that couldn't respond quickly. The point of buying good quality appliances is that you have easy service. Not my experience.
I called again and asked for a supervisor but got someone that repeated the same garbage. This is poor training and an ability to follow up the same request.
FINALLY, 2 PHONE CALLS, 3 PEOPLE LATER I GOT A SUPERVISOR.
I WOULD AVOID THESE APPLIANCES SIMPLY BECASUE THE CUSTOMER SERVICE CENTER IS INCREBLY POOR.
I UNDERSTAND THERE ARE BETTER APPLIANCE COMPANIES.
IF I COULD RATE THIS LOWER THAN A ONE, O WOULD.