Posted by Poor service
KIA OF CAPE CORAL, FL. I had a damaged front wheel cover guard and it took a long time to order. Made 2 calls and left 2 voicemails to check on status. Dropped in and service rep. told me she never got the voicemail, she checked with parts and it had been at the dealership since before Christmas ( this is now late Jan). Made an appt. to get the part placed, 1 hour later, the service rep comes out with a 3 page list of immediate issues that needed to be addressed. The worst of which was an oil leak so severe " you should not be driving the car". They did have a loaner available and she quoted 3200$ to replace the oil leak alone. Decided to leave and take it to our local mechanic, who thoroughly examined the car today: NO oil leak, he did replace the wipers and cabin air filter....132$ TOTAL service cost. Just unconscionable scam. Overall have been satisfied with car performance but will never take car to dealership for service.