Rock Band Customer Service

User Reviews, Ratings and Comments

Rock Band customer service is ranked #1023 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 10.00 out of a possible 200 based upon 5 ratings. This score rates Rock Band customer service and customer support as Terrible.

NEGATIVE Comments

5 Negative Comments out of 5 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 5 Total Comments is 0.00%.

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Reachability

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Product Knowledge

Terrible Overall Customer Service Rating

  • Rock Band

    Customer Service Scoreboard

    • 10.00 Overall Rating
      (out of 200 possible)
    • 5 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.0 Reachability
    • 1.0 Cancellation
    • 1.0 Friendliness
    • 1.0 Product Knowledge

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Posted by Deluxe-health83


I am a huge rock band fan that has been doing this game for a long time. The reason why I'm writing this review in is because I'm having an issue with trying to get most of my rock band songs back that I was supposed to have on the game. I only have 89 songs. I was supposed to have 923 songs on the game. But just recently my internet connection was temporarily down. But as soon as it came back on more than half the songs that I purchased for rock band were gone. But that shouldn't have made a difference.

Posted by Anonymous


I should not have to go to another damn website to find out my problem people need to talk to me directly it's what's wrong with the world I get a rock band 4 bundle pack and the guitar does not work I wanna talk to someone now

Posted by The Percalatur


Why in the hell is it i have to re buy all of the songs that i have already purchased? This is THE most terrible rockband i have ever played. The recalibration suck soo much i have to reclaibrate for every song. Also since this new update came out they took fleetwood mac songs out which are songs ive payed for. I want my money back asap. Of i dont get my money back i will be taking yall to court. I expect a phone call with in 24 hrs.

Posted by Anonymous


Unacceptable you do not have a phone number for "YOUR CUSTOMERS" to call and get help with a bad game and instruments. I find it unacceptable you would put out a 200$ PAPER WEIGHT. You can reach me at

Posted by MTN_DEW13


I bought a bunch of songs from rockband store on my ps4 and it worked for most of them but a select few it didn't work for and I was wondering what I should do to get those songs that didn't download on my ps4 kinda irritating cuz I paid money and can't even play them

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Contact Information
Customer Support
650-628-1001

Rock Band customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
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