Posted by Michaela
Hello my name is Michaela Schmidt, I'm a customer of Skrill. I am writing all of Skrills business associates to make them aware of Skrills business practices.
I opened an account with Skrill beginning of this year. I use the account in conjunction with chumba. I made a $200 deposit January 12th that was debited from my account 3 days later on the 15th. It took Skrill 7 days to credit my account on the 19th. The day before the $200 was credited to my Skrill account
I made a transfer from chumba to Skrill For $700. When I tried to move the money from Skrill to my bank account a few hours after I made the deposit my Skrill account was restricted.
I contacted Skrill to get the details of the restriction and they couldn't provide any information. In the last two days my Skrill account has been restricted, had the restriction released and as soon as I went to transfer the $620 out of skrill again it was restricted not allowing me to make the transfer. Skrill has restricted my account twice now in 24 hours and denied me my funds for 2 days. The $200 deposit I made on the 12th I have yet to get my hands on.
I want to make you aware that Skrill are thieves. They cannot or will not give me any answers. I've been told they are working on it and I need to wait. I have requested to speak with managers all to be told," one will give me a call", which has never happened. I've reported them to the banking commission.
Due to Skrills sketchy business tactics I began looking into Skrill. This seems to be a common problem Skrill has with their customers.
When I signed up for Skrill nowhere did I agree to let this company hold my money hostage for their benefit. I can't get so much as a return phone call from someone in management. All I've heard for the last week from customer service is," I'm sorry, I'll notify my colleagues."
So whether you are or a partner or a customer of Skrill, do not expect any integrity from them. They will take your money and with no explanation say, "you will have to wait.
For your information,
Michaela Schmidt