Posted by Itcush
I recently purchased a brand new TP-Link Archer AX23 Router from Staples for $120. However, after only six months, the router stopped working, and I can no longer receive any Wi-Fi signal from it.
I tried to reach out to TP-Link to rectify the situation, but unfortunately, they refused to help me because I don't have an invoice for the purchase. The issue is that I never received an invoice since I ordered the router from Instacart, and I closed my account with them, as I found them to be a shady company.
I am extremely disappointed with the poor quality of the TP-Link Archer AX23 Router, and the terrible service I received from TP-Link. I strongly advise anyone looking to purchase a router to stay away from TP-Link and buy from a reputable company instead.
It's clear that TP-Link produces junk products, and it's not worth the money. It's frustrating to think that they charge $120 for a router that only lasts six months when it probably only costs them $5-10 to make it.