Junction True Value Ladies' Night
2nd Annual Ladies Night at Junction True Value on June 20th from 6 pm – 8 pm. There will be prizes, drawings and vendor demonstrations. The 1st 100 ladies will receive a bag filled with goodies. All ladies can take advantage of 20% off storewide ...
Finding the true value of AI in field service – it's all about results
Typically, the onus is on industry experts to identify challenges in service delivery and which strategies will improve the holistic
customer service experience. An example of this is the scheduling process for technicians who depend on the expertise ...
The true value of Voice of the Customer in Customer Experience Management
This can include anything from implementing a real-time, closed-loop system that notifies your
customer service team as soon as certain keywords or rating-thresholds are detected in the customer feedback so they can take immediate action. Another ...