AT&T Worldnet
Customer Service Ratings and Comments
AT&T Worldnet is ranked #193 out of the
219 companies that have a CustomerServiceScoreboard.com rating with an overall
score of 21.40 out of a possible 200. This score rates AT&T Worldnet customer service and customer
support as Terrible.
NEGATIVE Comments
7 Negative Comments out of 7 Total Comments is 100.00%.
POSITIVE Comments
0 Positive Comments out of 7 Total Comments is 0.00%.
Issue Resolution
Reachability
Cancellation
Friendliness
Product Knowledge
- Submit your comment >>
-
Customer Service Department - Representative from India was completely rude and ended up hanging up on me. vanessa5618 12/30/09 2:44PM
-
I AM AN EXISTING CUSTOMER, OVER 8 YEARS, AND THEY CAN NOT FIND MY WORLDNET ACCOUNT. I ANSWER ALL THEIR QUESTIONS AND THEN THEY DIRECT ME TO THE WRONG SERVICE. THEY TELL ME TO CALL 800-400-1447 AND TRY AGAIN, EACH TIME I TRY CONNECTING THE WAITING TIME IS JUST UNBELIEVEABLE. AFTER HOLDING ON FOR AWHILE, LIKE ALL THE OTHERS I HANG UP. IF I HAD A BUSINESS AND MY CUSTOMER SERVICE DEPT OPERATED THIS WAY, I WOULD CLEAN HOUSE WITH THEM. THIS IS NOT CUSTOMER SERVICE BY NO MEANS. I GUESS YOU GET WHAT YOU PAY FAR WHEN YOU OUTSOURCE. SOME OF THE PEOPLE, I COULD HARDLY UNDERSTAND AND I LIVE IN EL PASO. I BELIEVE THAT IF I TRY AGAIN SHORTLY AND CAN NOT GET THROUGH, I AM GOING TO CANCELL THIS AT&T SERVICE. THIS IS JUST UNBLIVEABLE. Anonymous 12/22/09 10:41AM
-
I just hung up after 48 minutes of silence interrupted by "please wait". It worked, I hung up! Is this rediculous or what? gw 11/27/09 10:19AM
-
Recently I got a phone call "from AT&T" saying that my credit card was expiring and I needed to updateit . However the caller gave the wrong expiration date, so I thought it was a scam. Anyway, I pay my monthly bill by check, not by credit card .
Today I got a letter from AT&T telling me the same thing. I tried to call and get a live person to talk to, to explain the situation, but was not successful.
Ray Mcdonaldfud2468 7/13/09 12:01PM
-
I was put on hold for 67 minutes then cut off. Michael A. 12/9/08 7:50PM
-
This is totaly ridiculous! I have been on hold for 67 minutes. Does ATT not have any live people? Anonymous 10/2/08 3:18PM
-
I called 1 800 400 1447 asking for tech support. I have been hold for the last 48 mins. When I got a live person he was looking up my info and I got disconnected. I only want a PPPOE # to connect a wireless router to my dsl modem. mn 8/21/08 3:13PM
- There are currently 0 Positive Comments for AT&T Worldnet.
Be the first to submit a Positive Comment >>
- There are currently 0 Employee Comments for AT&T Worldnet.
Be the first to submit a comment from an Employee >>
| Contact Information |
|
Customer Service 800-400-1447 Complete AT&T Worldnet customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. |
| Get Help Online |
| Get immediate support for your AT&T Worldnet questions from HelpOwl.com. |
| Boycott Company |
| View all boycotts of AT&T Worldnet and join a boycott today!. You can also organize your own AT&T Worldnet boycott with many tools for promoting and managing the boycott. |




