Ambit Energy Customer Service

Do NOT use Ambit Energy! They were over charging me by hundreds every month for my tiny apartment I was paying $170 I switch to Pulse Power and my bill is now only $46! Ambit was over charging me hundreds every month. When I switched they sent my account to collections even though I paid. They will try to mess up your credit rating too.

Do NOT use Ambit Energy.

I am very disappointed with Ambit. I lost my job and was trying to make payment arrangements. When I finally got a job my bills were completely backed up. I even lost my car. I do understand my bill was a lot but when I tried to work out something, they gave a ridiculous amount to pay. How can I pay that when I told them I was getting assistance. Then they keep telling me I have a switch hold and they will not remove it unless I pay over $1000. I have children and we have to stay with relatives. I have been without lights for two weeks. This is ridiculous. If I am telling them I cannot pay this amount and they keep telling me oh well we are not removing the switchhold and we are not releasing you to another provider. This does not make sense. Something has to be done about this.

They are stealing and taking money from the customer and I really need help on my billing I wouldn't Reffer anyone to this company

I've been having issues with the Houston branch since October 2021. I call for extension and they charge 25 dollars to receive the extension than the day I'm to pay the bill which I have until midnight yet at 3:00pm they've generated a disconnection notice charging an extra 10.00. So I've explained every month I get paid once a month yet the bill is due by the 8 and pay day is 15 and the refuse to change due date!!! Run from this company cause you have to pay two companies Ambut and Centerpoint

Ambit Energy is a fraud company. My bill completely doubled and all they told me was the bill gets higher in the winter. Please do not waste your time or money on this company. It is not worth it

I Signed Up For 3 Separate Accounts. When I Call The 866 942 6248
Number The Employees Say, "customer, Can You Hear Me, Customer Can You Hear Me?!"
Is There Someone That Can Check On The System Or Are The Employeess Turning Off Their Headsets? Call From A Cell Phone Like I Do. The Employees Seem To "hear" Coworkers Without A Problem.

I been with ambit For a couple months now they are fraud they over charged on the weather storm and they don't want admit that they overcharge me and if they don't give me my money back I will take this to court this is ridiculous of all the other electric companies are working with the customers but these people are so fraud want to take peoples money. Do not ever get this company is the worst company out here and they are fraud

Ambit energy is nothing but a fraud company I have to file a small claims court to get my money back that they owe me all they do is tell you lie after lie now I have to take it to court and let the judge make the decision

I'm extremely disappointed in Ambit Energy L.P. after seeing their greed as of 05/05/2020. I'm a 49 year old Native Texan and Navy veteran who lost his job on 03/13/2020 during this COVID-19 crisis. I was able to pay my electric bill for April 2020 but I've since ran out of funding for anything that cost money. Well Ambit Energy L.P. took it upon theirselves to disconnect my power on the morning of 05/05/2020 and it wasn't noticed until after noon on that day. I had food that has ruined that cannot be replaced at this time which has me livid! A generous friend paid my electric bill that was higher than expected due to late, disconnection and reconnection fees that were applied to the amount of the original electric bill. The audacity that this company has to punish its customers while they're already down is unreal! How do y'all sleep at night knowing that you're doing this to your customers? Just a FYI but I have sent email complaints to Texas Govenor Greg Abbott, Texas Lieutenant Governor Dan Patrick, Texas State Attorney General Ken Paxton, along with Houston news stations KTRK-abc13, KHOU-cbs11, KRIV-Fox26 and KPRC-nbc2 informing them of what your company is wrongfully doing to its customers. I hope that your greed was worth the media exposure that AMBIT ENERGY L.P. is about to face.

I have been off work for a month due to Covid 19. I have not had any money coming in and no way to pay any bills. I have reached out to every agency I could for help but I either get no answer or they cant help at this time. There are thousands of people calling these same places and get help but people don't seem to understand that. I previously made arrangements to pay my bill but unfortunately it didnt work out. I can't even pay my rent let alone a light bill. Companies need to understand that all of our bills are piling up not just one. I tried to aak for mlre time and they refused. They are now threatening to turn my lights off on april 17th. I just barely found a resource to help me with my rent this week. I was also recently approved forfood stamps on Monday so I dont know if that will help my situation with my lights not getting turned off. Unfortunately I can't get an unemployment check or a stimulus. But I did just barely start back working today. I will not have any money until May 1st though. Is there any kind of way I can get some help with my lights not getting turned off.

I have been on the phone calling Ambit for three solid days and they just continue to keep you on hold. This company is the worst ever! Who do you call to complain about over charges that went to the roof!There is no customer service department because this company does not have one.

I am not in orbit customer and I wouldn't try to be with this service it's a guy that be in The Cannery Court area and Illinois he be begging people for the switch they service and he going to have an early to say the day all of y'all brainwash m************ y'all need to do something about your representative that's in Illinois in Bellevue

Y'all shut my power off immediately for non payment after a day. I've been out of town. I asked you to mail a statement. No bill in mail. Don't send email. You email. I have no power with an elderly mother n law a wife and 3 kids under 10 yrs old. As soon as I found out I paid within 10 minutes the amount due. It's has been over 5 hours now going on 8:20 at night with kids that go to school. You're closed????? I pay you and money comes out immediately. Your 2-4 hour power back on? Zero compassion. Your pay online hardly ever works.

I have been waiting for my service to be reconnected all day please call me asap"

Ambit Energy is the best and most wonderful company I have ever known in my life,
& the co-founders are the most amazing people who strive every day to better the lives of hundreds even thousands of people, Thank you Ambit for helping to make my life so great and I look forward to being with Ambit Energy for many years to come and helping others have a great life and FREE ENERGY!!
GREAT CO. GREAT RATES AND GREAT PEOPLE! THANKS YA''LL!
Thank you!
Yoyo Moore
SC Consultant with Ambit Energy
asajoel.joinambit.com

I didn't d sign anybody that didn't want to they did them self it is your loss I dold a lot for for ann Marie Bossard I am very disappointment That you would take do one else

The online system is really bad confusing difficult . I'm cancelling because it. The number sounds busy all the time. You lost a client because the system sucks.

I would not recommend this company to anyone. I am very thankful I am out of it and am no longer associated with such disgraceful human beings. They may be rich, but they have very integrity or class.

Do not complain or list specific consultant names or Ambit will take down the post. They allow immoral activities to occur because they are a business with zero integrity, as long as they can use people to make them money. There is a lawsuit in the process of occurring. There is a long list of women who feel as if they were sexually harassed by this "consultant" who they cover for and keep idolizing. Screenshots can't disappear. That doesn't even touch the fact that he isn't even an
Ambit consultant on paper.

Don't waste your time posting negative comments or contacting Ambit's corporate office. They just bully their way into taking down all negative posts they dislike and they resolve nothing. Totally corrupt company. All they want to do is make money and hide all activity that is questionable.

I am disgusted with this company. Be careful, if for any reason you do not rollover your account by the expiration date, they will be happy to do that for you and at 2/12 times the rate. Robbery!! No one will work with you. They really don't care. I will be paying over $100 for an electric service because of this. Why not take an average rate for the state of which your customer resides, but no ....let's take the consumer's hard earned money and punish them! They pride themselves with integrity and they are far from it. They are happy to punish us, take the absurd amount of overage from you, sit in their fancy office, with their expensive shirts, get in their expensive car and drive home to their lavish homes on my dime. They are unethical. They insinuated that since their records indicate that my letter was sent and not returned to them, that I received (and I did not). with the 3 individuals I spoke too, it was consistent that it was my fault and oh well that's too bad for you. I have never been so angry at a company for mistreatment of their consumer....and they really didn't care. Absurd! Do not use this company!

Ambit is a terrible company. Nobody will answer the phone when trying to disconnect. I would never recommend this comoany to nay indivdiual. I have been constantly calling every number I could possibly find for the past week and nobody has yet to answer or return my calls. This is a terirble company. I don't even understand how they are still in business.

Why doesn't someone answer the phone at Ambit Customer Service. I have been calling for two days now.

Ambite Energy. -; Absolutely the most rude and unaccomidating business I have ever done business with in my whole entire life. Wish I had never even heard of Ambite energy. Absolutely cant wait for my contract to expire. I promise I will tell everyone I know absolutely the worst company in the world.

Ambit Energy Is A Terriable Company. It Is Impossiable To Workout Any Arrangements With Them. I Was Told My Payment Dates Can Be Change To The 15th. I Call Back After Recieving Abill Due On The 9th. I Was Told That The Conversation Never Took Place And The Date Cant Be Change! I Talk To A Supervisor And It Turned Out Even Worst. I Reminded Him Of The Supposed Recorded Conversation Were Told At The Beginng Of The Calls. Of Course The Conversation Wasnt Found. I Want A Ap0logie And I Was Told I Could I Would Get One From Him Pertaining Our Present Conversation. I Felt I Was Being Accused Of Lieing And Didnt Know What I Was Talking About. I Reuse To Be Treated Like That After Being A Good Paying Customer. I Will Be Swicthing My Service. It Is Too Many Other Co. To Swicth Too.

AAA+ company Great customer service and great rates on electric and gas power. Thanks Ambit

A great company that works very hard to reach all customers needs.

When a company starts growing mistakes will happen not one company is prefect. Especially the rate this company is growing. Never sacrifice integrity for growth. This company is on it's way of becoming the finest most respected in its industry. I'm not a leader but hope to be someday. I am proud to be apart of this amazing team they work very hard and it shows.