Posted by NeuroPsyche
I purchased an Atari VCS and some accessories for it for my kids for Christmas. The Atari VCS arrived so I thought i'd set it up and put it back in the box and wrap it. I hooked up 2 cables, HDMI and power. Turned it on and got a green'ish screen with lines, the fan turned on, then the unit shut off by itself. I tried turning it on again. It wouldn't turn on. I unplugged it and plugged it back in and it did the same thing. Green screen with lines. I wrote the company and someone wrote me back saying I would need to reimage it. They sent me a link to download an .img file. They said to use Rufus to image the USB stick. I did what was in the instructions. Booted the Atari VCS with the USB stick in and it started updating with the green screen with lines. I barely could read what was on the screen. It then said to unplug the USB and power cycle. I did that but when it came back on it did not change a thing. I wrote to the company, no response for days. Then I finally got a response saying that I'll get an RMA. That was almost a month ago now. I filed a complaint on the BBB and FTC. When I filed on BBB it showed the company with an F or very bad bad rating. I wish I would have looked. Atari is not the Atari I once knew. I'll never buy anything Atari again. They're nothing but a rip-off and a big lie.