Telvista Launches Bally Total Fitness Member Services Program
With contact centers strategically located throughout the US and Mexico, Telvista's superior technologies and quality personnel deliver a range of customer contact center options, including product support and help desk solutions,
customer service ...
Bally Total Fitness pumps up CRM
Its legacy call-center system, which dated back to the 1980s, left too much room for error because it entailed many manual processes that demanded extensive training. The company needed to automate its customer relationship management and provide more ...
Bally Total Fitness Down to Five Clubs in Operation
There are now five Bally Total Fitness clubs remaining in operation after one Bally club in New York state closed last week and another club in Colorado rebranded. The club in Greece, NY, a suburb of Rochester, closed on Dec. 30, two Rochester-area ...