Posted by Anonymous
BenQ service is so pathetic. First is they have very bad service levels. 48 hours for the technician to visit and then 7-8 days to fix the issue.
Inspite of this even after 48 hours i had to follow if the technician is coming or not. Then do several follow ups if the part is received on the 14 day and then the part recived is incorrect.
Just think how would one be feeling. We are jobless for 15 days to have the monitor fixed and then when it is time to fix the part is incorrect. Now I don't know how long i need to again wait to have this fixed.