Boss Audio Customer Service

User Reviews, Ratings and Comments

Boss Audio customer service is ranked #1014 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 13.00 out of a possible 200 based upon 6 ratings. This score rates Boss Audio customer service and customer support as Terrible.

NEGATIVE Comments

6 Negative Comments out of 6 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 6 Total Comments is 0.00%.

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Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Boss Audio

    Customer Service Scoreboard

    • 13.00 Overall Rating
      (out of 200 possible)
    • 6 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 2.2 Reachability
    • 1.0 Cancellation
    • 1.3 Friendliness
    • 1.0 Product Knowledge

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Posted by Anonymous


Bought a boss marine radio 13 months ago. Had power problems from day one of installation. Complained to Boss in april prior to warranty expiration. Told me it was my battery. Replaced battery, now after a few hours of use it wont power up. Boss says in a little over a month outside warranty now and wont replace.

Posted by Anonymous


absolutely the biggest piles of junk ive ever wasted money on.. then when you call tech you get some nim rod on the phone thats disrespectful and has absolutely no idea what he is even talking about then has the audacity to ask you well what would you do to fix the problem?? who asks the customer this?? please tell me how this is professional?? id love to know.. will not ever use this junk agin..

Posted by Anonymous


Im try like 2 months for talk with someone's and nothing...can you guy's answer. Please....bad...bad...customer service...always just records.

Posted by Anonymous


Your telephone answering service is bad, bad, bad. I have been trying to reach tech support and the call is dropped after telling me to call back normal business hours. My attempt was 1pm past. If you want my business you can call me on

Posted by Rick


The player stopped working after only 1 month. Don't buy Boss if you plan on using their warranty. I created a warranty ticket with them and they never responded to it. I tried calling them but got a voicemail. Left a voicemail and never got a call back.

Posted by Anonymous


I returned a boss aufio cd player to the company as instructed. I received it back from the company stating the repairs were made. I just went to have it put and they told me nothing was fixed. I will never purchase anything Boss again. Now I cannot get anyone to return my phone call.

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Customer Service
805-751-4853

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Boss Audio Manuals
Company News
Boss Audio Now Shipping New Bluetooth-Enabled All-Terrain Amplifier
Oxnard, CA – March, 2015 – Introduced at the recent 2015 CES as part of their New BOSS Rebel Power Sports line up, the MC900B is now shipping. The MC900B is a 4-Channel 500 Watt (4 x 125) Max Full Range Amplifier with Built-In Bluetooth Enabled ...
Boss Audio Systems Expands Its Sizzling Off Road Category
Oxnard, CA – December, 2014 – Building on the momentum of selling over 100,000 units of the current models of All-Terrain, ATV and Motorcycle speaker systems, BOSS Audio Systems is about to blow open the increasingly popular Off-Road category.
Boss Audio Now Shipping New Power Sports “REBEL” All-Terrain Amplifiers
Oxnard, CA – May 15, 2015 – Introduced at the 2015 CES as part of their New BOSS Rebel Power Sports line up, the BR1000 & BR800 Marine Grade Amplifiers are now shipping. Sand, Mud and Rocks, where your extreme UTV/ATV goes BOSS Rebel goes.