Bushnell Customer Service
User Reviews, Ratings and Comments
NEGATIVE Comments
6 Negative Comments out of 7 Total Comments is 85.71%.
POSITIVE Comments
1 Positive Comment out of 7 Total Comments is 14.29%.
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I recieved two trail cameras as a gift. I experimented with them for a year, and decided to send them back for crappy pictures and resolution, and because I THOUGHT they had a two year warranty. No reciept, and the bass turds tell me for $300 I can purchase two new pieces of crap. I will work my tail off to tell folks not to buy bushnell products.hunter 10/9/12 7:26PM -
Don't purchase Bushnell Binoculars. We bought binoculars to use for our casual use to look at the wildlife in our yard. We are middle age adults and don't miss use our things. We've had the binoculars for less then 6 months and have used them a handful of times. The focus knob came off, now unusable. Customer service told me to send them back to be fixed. I asked for pre-paid enveloupe since the post office would charge us approximately $10.00 to send back and insure the item. I was told no. So we should pay for their defective product to be fixed. THIS IS THE WORST COMPANY!!Anonymous 8/7/12 5:27PM
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Wanted to buy a new Scope for a project rifle I was building. Looked at the Yardage Pro but had a few questions regarding what caliber it was rated for, options for accessory mounting and parallax adjustments. So far it's been two weeks with three e-mails and a phone call into customer support. E-mails went un-responded, phone call was about 45 minutes on hold and a person finally picking up to say they don't handle specifics, leave name and number and someone in the proper department would get back to me.
I've since decided to move on to another optics company and don't plan on getting any products from BushnellJay 2/8/12 6:55AM -
positivley the worst company I have ever dealt with. 20-30 min hold times . I wanted my rangefinder returned to me after the ripoff price they gave me to fix it. I could buy it new on ebay cheaper. It has now been 3 months and 3 differnet people telling me they will ship it back and so far nothing. If they were giving their stuff away free, I would go spend money and buy from a real company with customer servicenever buy bushnell 1/10/12 2:57PM
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I returned my non working 18 month old $300 rangefinder to the factory for repair. It was only used a handful of times and never dropped or mistreated. After 3 weeks of waiting I get a card in the mail that they had received it. It had a number on the card to access online report. They want $221 to repair the unit. Not going to happen! I will never buy any of their products and recommend everybody else do the same.dlmlynch 11/9/11 10:48PM
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I purchased a pair of Serengeti sunglasses, I discarded the invoice and went on a trip. Within 90 minutes of wearing them one lens screw became loose, both at the nose piece and the temple piece. One of the temple screws was missing. I bought a screw driver and tightened the remaining screws and did so every couple of hours of wear,eventually I cracked the lens. I sent the glasses to Bushnell who said that they would fix them for $75 as the crack was users fault, tightening was not done by factory trained person, no warranty and not a part or workmanship problem. When is was clearly a workmanship problem, only one side was loose, what product requires adjustment by a qualified tech every 90 minutes?allcladrad 8/30/11 11:41AM
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Fantastic customer service,outstanding help and support.Anonymous 11/4/11 1:11PM
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This is one of the worst companies I have worked for. You are expected to work 18-20 hours on the last Saturday of the month and leading up to that Saturday you are working 10, 12, 14, 16 hour days. They of course do not mention this in the interview. You have to sign in and out to go to the bathroom. They treat their office people fine, but if you work in the warehouse you are treated like a replaceable mule. If you have any pride do yourself a favor and do not work at Bushnell.
Anonymous 4/7/12 8:20AM
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Bushnell, Leupold, & Caldwell Among Name Brand Shooting Supplies Available at ... customer service is of the utmost importance at OutdoorSportShooting.com. Each piece of shooting equipment and safety gear has been carefully selected based on quality, durability, and affordability. Orders are filled and shipped promptly. MidOcean's Bushnell Outdoor Strikes Night Optics USA Deal “Night Optics USA has built an exceptional reputation within the night vision industry by exceeding the highest standards in both product quality and customer service,” said Blake Lipham, Bushnell President and CEO. “This is an exciting acquisition for ... |
