Circuit City

Customer Service Ratings and Comments

Circuit City must receive 1 more comment in order to receive a customer service rating.
Add your comments and ratings for Circuit City customer service

NEGATIVE Comments

4 Negative Comments out of 4 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 4 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

There are currently not enough comments for Circuit City to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

Submit your comment >>
they are so frusterating!... i left my lap top off to fix it 3 months ago and i still havent got it back...and to top it off they threw all my stuff from my lap top away my wifi connection and a cd to clean the lap-top and now they dont want to return anything or be responsible for what they lost
Anonymous 3/2/09 6:06PM
Frustrating! There is no way to contact Circuit City. I cannot find a receipt but think I may have been incorrectly charged because as the sales person was ringing me up and I thought I heard $1400 or $400 but as she was talking I happened to see my GPS on the counter that was brought up from the back for me and proceeded to buy it. I have tried several times to contact them but although they the phone goes through to customer service, sales, support, noone ever answers. I am going to try and get back down there this week and hopefully there will be a manager who can help me.
none 2/23/09 10:42AM
They should rename it "no customer service". That would be more to the truth. They lied to me and sold me a discontinued product at list price and now won't step up to the plate and fix it. It's no wonder they are closing their stores.
Anonymous 12/29/08 3:47PM
Customer service department is useless. I was hung up on 3 times. Will never purchass another thing from Circuit City and will tell all my friends not to deal with this company as well.
makerme 12/13/08 4:24PM

There are currently 0 Positive Comments for Circuit City.
Be the first to submit a Positive Comment >>

There are currently 0 Employee Comments for Circuit City.
Be the first to submit a comment from an Employee >>

Contact Information

Customer Service
800-843-2489

Complete Circuit City customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Get Help Online

Get immediate support for your Circuit City questions from HelpOwl.com.

Boycott Company

View all boycotts of Circuit City and join a boycott today!. You can also organize your own Circuit City boycott with many tools for promoting and managing the boycott.

Company News

CircuitCity.com Launches New Circuit City Preferred Card
The all-new CircuitCity.com features low everyday prices, world-class 24/7 customer service, and a wide selection of products. For more information visit ...

Appliance and electronics retailer, hhgregg, filling Circuit City vacuum in region
Adherents believe a salary plus commission motivates sales people to better customer service and increased sales. Employees receive more than 200 hours of ...

No Circuit City Stores Yet, Says Systemax Exec
Speaking on the eve of the DTV broadcast transition, Chopra acknowledged “some concern going into tomorrow,” but said the government is prepared with a call center and Web site. He added that the five-month delay cut the number of unprepared homes by ...