Cobra Customer Service

User Reviews, Ratings and Comments

Cobra customer service is ranked #45 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 73.33 out of a possible 200 based upon 6 ratings. This score rates Cobra customer service and customer support as Disappointing.

NEGATIVE Comments

5 Negative Comments out of 6 Total Comments is 83.33%.

POSITIVE Comments

1 Positive Comment out of 6 Total Comments is 16.67%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Cobra

    Customer Service Scoreboard

    • 73.33 Overall Rating
      (out of 200 possible)
    • 5 negative comments (83.33%)
    • 1 positive comments (16.67%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 0.0 Issue Resolution
    • 4.0 Reachability
    • 0.0 Cancellation
    • 6.5 Friendliness
    • 6.5 Product Knowledge

Add your review!

Posted by william


cobra 200sd dash cam failed after 1 1/2 years.multi calls to tech support gets no help. agent now tells me the unit cant be serviced, but will be happy to sell me a new one. goodby cobra

Posted by Brian


Why doesn't my HH-50 receive any of the 40 channels, I just bought it and charged the batteries ?

Posted by Sam


I bought a Cobra ( my first time buying a Dash cam ) SC 200D QHD+(1600P) last month and I am having a terrible time just trying to learn to operate. The camera never comes on when I need it to once I cut off the engine and when I do not want it to record it records what a waste. I do not know if I wasted my money having Best Buy installed it in my car and stick the charger in my charger in the back so it can run off my battery. I need help can anyone give me good advice I am desperate.

Posted by RWard


I purchased a Cobra radar detector several years ago that is still going strong. The sales literature promised "lifetime updates" to their speed and red-light camera locations, so that seemed like a good deal.

The company that owns Cobra is now Cedar Electronics, a privately-held holding company that also owns other radar detector brands.

Now, they have terminated this "lifetime update" service with absolutely no notice to customers whatsoever.

When I talked to one of their customer reps, David, he said the lifetime updates is a "tricky" issue. He said that it means the product lifetime until they discontinue the production of that device, not the lifetime of my product! So, they TRICKED me into buying this product by LYING about lifetime updates!!

This company has LIED to me and any other customers that got hooked by this lifetime update promise.

Cedar Electronics has unethically and illegally falsified their product literature and has breached their contract to provide this service.

Buyer Beware! Stay away from this company at all costs unless you like being lied to!

Posted by Anonymous


Just purchased a dash cam 810. I have been buying and using Cobra products for 20 years. This dash cam was a terrible waste of time and money. It simply won't record. The files only show up as audio files. I would love to fix this issue by reading the operating manual.... but, this product is sold without one. Or at least with one that explains the functions of the device. I am going to return this piece of garbage and purchase a dash cam from one of your competitors. And, the next time i chose to purchase any piece of electronics... i will remember how your product wasted several hours of my time trying to figure out how to use it.

Add your review!

Posted by Mattle


They really go above and beyond. I appreciate all the help.

There are currently 0 Employee Comments for Cobra.

Be the first to submit a comment from an Employee

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Company Replies

Authorized representatives of Cobra can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service
773-889-3087

Cobra customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

Locate the Cobra corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Get Help Online

Get immediate support for your Cobra questions from HelpOwl.com.

Reviews & Ratings

View thousands of Cobra user reviews and customer ratings available at ReviewOwl.com.

Cobra Manuals
Company News
A week after deadly Cobra shooting, what we know about the investigation
A week after a man and a woman were fatally shot in the parking lot of an East Nashville bar and music venue, detectives continue examining evidence collected from the scene and three people of interest. Three men who were charged on Monday with otherĀ ...
The cobra effect is poisoning digital marketing
Yet the “cobra effect”, as German economist Horst Siebert termed it, is far from a historic quirk. Similar examples have been recorded with rats in Vietnam, pigs in the USA and, most worrying for us, digital advertising. What's the cobra effect in ...
Family of Nashville shooting victim holds press conference at The Cobra bar
At the site where the fatal shooting took place Friday morning — hours into Bartley "Brandon" Teal's 33rd birthday — Bart Teal described his son as an adventurous, sociable young man. As his wife Teresa, Brandon's stepmother, wiped tears from her ...