Country Living Customer Service

Regarding Country Living magazine and Hearst publications: I asked them to cancel a subscription by e mail in December and received a confirmation that they would do so. Today i got a bill in the mail with a "one time offer" of renewing my subscription for ten dollars or MY ACCOUNT WILL AUTOMATICALLY BE BILLED FOR $41.94! This is a scam and I don't intend to stop with this until I get you to stop trying to CHEAT me out of my money by continuing to send me a subscription that i asked you to cancel. Further, I could not get your e mail link to work. There is no phone number to talk to a human being. How pathetic are you people that you have to cheat elderly people like myself out of our money?

I realise after years of subscription that you don't include the new year Calender with subscription??
How mean is that????
What else do you take out for the subscriber????

I've been subscribing to Country Living for many years, but this subscription will be my last. I used to look fwd to the articles and homes full of things I would pick for my house. There used to be so many inspirations and livable examples of country. Now, I guess the magazine ran out if ideas a long time ago. I have seen the most hideous furnished places, or just plain drab country. Cone on, you can do better!
Everything in this magazine has been done before, and mostly better. I like to say that today's country looks way better than in this magazine, it's OK to go down memory lane, but please...where is the new stuff that inspires the reader, the stuff I want for my house? This magazine is just sad and, unless there will be change, will loose most if it's readers.

So very disappointed that the october issue has no halloween. This is one of the reasons we subscribe.

I mailed check#1005 on 1/17/2022 for Country Living . Please cancel my subscription for further magazines after I have finished my current subscription.

Very bad, full of lie and deception and after sales they completely deny. These guys are such a waste people you will not even think in your wildest dream.

Donate money or put money into waste but not here.

I have just recently received a statement (invoice) saying I owe you $38.10. You have listed my gift subscription as going to Annie Laurie Yeiser, and another to Annie Laurie Pettit. These are one of the same and her name is Annie Laurie Pettit Yeiser.

I think I have been over charged. My account nmber is I left my address and other information on a form that I had just filled out and there was no place to send too or click on.

I have not received issues for March or April even though my account is paid up to Sept/18. When I go to "missing issues" and my account, it tells me I may miss issues until my account is paid for renewal. I have 6 issues to go before my subscription runs out. Bill me and I will pay it then. Hoping my missing magazines come soon. I have been a faithful reader for many, many years.

I mailed a check #2866 on September 8,2017, I keep getting billed for another - please confirm my renewal status - my check was for $26.97.



Thank you

Brenda Blochowiak

Not sure what to do I might order subscriber I all ready have one so now I get to county living now.. I thought I had order a different magazine. So do I stop the new one.

Cathrine Sousa

Country Living magazine is not diverse enough. They only show one race of people as if only one race lives in the country. I challenged them to show photos and stories of all people alike. I have contacted them several time for suggestions but they ignore. Being on a platform like Country Living magazine and their social media they could really bridge some gaps in society. Obviously they don't care enough to even respond.

I have a 1-year subscription that was already paid in January 2017.....for service to January 1028. Recently am receiving notices that I own $16.31..........this in in ERROR. I have tried calling your customer service line, and online services to no avail.

Please contact me as soon as possible.

Please contact me . I have been looking for the Chesapeake chair manufacturer for a couple of years. I saw them in a furniture store, loved them, but did not purchase. I wish I would have. Googling information, I ran across this article. Please helpe fine who I can purchase these chairs from. I have tried everything.

We tried 4 times to tell them that we don't want to renew a subscription we gave to our daughter. They ignored us and say we owe them 24.97. Lasy year the subscription was $8.00. Low introductory rates the first year are a scam to bill you 24.97 the second year, and then insist on payment, even after we cancelled. Crooks!

I did not authoriza the deduction just made from my checkinng account in the amount of $24.97. please put the money back into my account. judy

1.) On hold for customer service 15 minutes. Finally gave up
2.) Why are you asking for our credit card number over 6 months in advance? Unacceptable!

I have been getting Country Living Magazine for 37 years. Your magazine has stopped being a country magazine. The magazine has become so thin, no real country pictures or recipes. This is the first year I will not renew my subscription. Your magazine is no longer what it was and this makes me sad. I really looked forward to receiving your magazine for so many year, but no more.

I agree with most of the commenters here....if you dont receive your magazine, they extend a month....I dont want the extra month! I want the magazine! Also, why is the cust ser number top secret??? And the rep left something to be desired...

I too am receiving this magazine even though I did not renew the subscription. I returned one notice saying no, buy just received another issue.I too will never get this magazine again. I don't agree with their way of ,if you don't answer there many renewal forms sent, then guess what , you are getting it. NO THANKS

I keep getting a bill for which I DID NOT ORDER Country Living ! TWICE !!! My account number and now I really do not want this magazine ever !

Very disappointed in magazine. Have been a subscriber for many years. Called because I did not get magazine for Nov and all they would do is extend date of subscription. Renewal. If I did not want the subscription I would not order it!!!!! I feel they should of sent the issue to me.

I great,y object to the fact that a telephone service number is not readily available in magazine and that I had to spend almost 45 minutes trying to find a number.....there are times you would like to speak to a live person.

I've been unable to find the correct site to get more info on the Nashville napkins featured in the November, 2016 issue. Could it be a misprint that four napkins cost $58?



Thank you.

I have asked to be removed from the mailing lists many times but still getting invoices with rate adjustments. I don't want their magazine! How many times do I have to tell them that?

I ordered this magazine once for a year's subscription. I did not renew, but now I constantly get a new invoice to pay or renew. I'm tired of it. I tried writing to them, tried returning the invoice with NO and take me off their list but evidentally they don't read "NO".

I have been a Country Living Magazine reader for over 40 years. The initial copies came via my mother in law. I am absolutely delighted when I received the last 3 issues. Your return to the magazines original roots of old and usual homes. Love the "hodge podge" approach which is the essence of true Country Living...
Old, new and in between. Thank you.

Your April 2020 magazine was wonderful. So enjoyed every single page and I'm going to look at every page again.

Customer service answered in ess than 2 minutes and was able to help me with my concern. Very friendly gentleman. I am satisfied.

I just called customer service again and explained that I had cancelled my subscription before. They kept sending me a bill and
the rep said that was due to automatic billing.She assured me that the issues would be stopped. I'm sure she will take of this for me.
The representative was most courteous.

Called and spoke to a customer service representative in less than 2 minutes. My issue is resolved, so I have no complaints.

I received very good, no excellent service. The lady was very pleasant and providied me with the answers I asked for. The wait was not long.

The telephone number provided was a direct number. I had searched the magazine and could not not find help. Went to their service web site and it did not have the category for what I needed. Got my problem solved in 20 seconds.

My experience with C. S. today (Oct 22, 2014) was absolutely superior! I don't remember the lady's name, but she was courteous, patient and very knowledgeable. Her negotiating skills were extremely personable and kind, not to mention, quick and to the point. One could tell she was intelligent and empathetic to my request. Certainly the best experience I've had with customer service in quite some time.

I have tried to cancel the subscription as I was receiving nasty notes to pay. I had already tried via email and then just ignoring the letters but they just kept coming. I finally found this phone number and it was very helpful. When I did reach them they were pleasant and took care of the matter.

Pauline D. From NH

I just got off the phone with a customer service rep who took care of my problem less than 2 mins. I was receiving the subscription instead of it going to my friend as a Christmas gift. Thank you Country Living sales rep!!

just talked with a customer service person at county living and she was most helpful. Thank you

Very Helpful!! The magazine itself only gives the service.countryliving.com website or mailing address. With the information you provided, I was able to speak to a real person and get my problem solved immediately. Thanks

great customer service!! polite and helpful!

A very pleasant and quick outcome to my dilemma.

I just talked to a young man named TJ who took care of my issue immediately and did it with grace and a lovely sense of humor! As a long time subscriber and an advocate of quality customer service, County Living is and continues to be my favorite magazine. Great job TJ! Thank you!!!

I just called because I was getting 2 mag.
each month. The lady that answered my call
knew my problem as soon as I gave her my last
name. In seconds she fixed it and I was done.
Thank you, great service.
RC

Dec 8, 2011

Great customer service at Country Living. I am a long-time subscriber, and today a young man named Toby in Cust Serv answered the phone, promptly & recognised my "problem" within my first few words of explanation. Toby must be a great employee, and yr records must be first class! Thank you for a pleasant DECEMBER day! Lea Duffin

I wanted to change magazines and the service representive was very helpful and gave me a list of magazines I could change to instead of the one I was currently receiving. Very helpful and pleasant.