Country Living Customer Service
User Reviews, Ratings and Comments
NEGATIVE Comments
5 Negative Comments out of 14 Total Comments is 35.71%.
POSITIVE Comments
9 Positive Comments out of 14 Total Comments is 64.29%.
Issue Resolution
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Very helpful!!Thank you so much!!Anonymous 11/19/12 4:38PM -
I too was very suprised to have received a bill/invoice from the magazine in the amount of $8. I had not subscribed or requested a magazine. I search the internet for the number1-800-888-0128 option #0.
The CSR representative was very pleasant and helpful in explaining how this happend. I had gone on a website to enter in a sweepstakes and accidentally marked the box for the magazine. I advised her that I had not received any magazines and she sent one complimentary to me.
D-FaragDiva 8/28/12 10:20AM -
I got a bill in the mail saying I owe $31.97. I got a bill with my new magazine that said I could renew and add a friend for $18.00. There was a card in the magazine that said I could renew for $15.00. What's up with this? Do I owe $31.97, $18.00, or $15.00? By the way, the code on my address says my subscription is good until Oct.-13. Am I being scammed?
Judy in Selma,Tx.Anonymous 8/11/12 11:18AM -
called to complain about a rude "gentleman" who called 3 times in 3 minutes about renewing subscription. Was told that would have been a third party and they could do nothing about it. Isn't that great. What useless assistance.don rehner 7/27/12 1:22PM
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your customer service is awful. I have tried almost every day on line to report that I have only received 1 issue and the respond is I already have extra issues. I am now trying your phone number if that works. I have nothing nice to say about your customer service. All you want is moneyjweilerh@aol.com 6/10/11 1:30PM
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Pauline D. From NH
I just got off the phone with a customer service rep who took care of my problem less than 2 mins. I was receiving the subscription instead of it going to my friend as a Christmas gift. Thank you Country Living sales rep!!Anonymous 12/14/12 1:44PM -
just talked with a customer service person at county living and she was most helpful. Thank youAnonymous 4/26/12 9:52AM
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Very Helpful!! The magazine itself only gives the service.countryliving.com website or mailing address. With the information you provided, I was able to speak to a real person and get my problem solved immediately. ThanksAnonymous 3/13/12 3:33PM
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great customer service!! polite and helpful!Anonymous 3/5/12 11:00AM
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A very pleasant and quick outcome to my dilemma.Karen Kath 2/24/12 11:39AM
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I just talked to a young man named TJ who took care of my issue immediately and did it with grace and a lovely sense of humor! As a long time subscriber and an advocate of quality customer service, County Living is and continues to be my favorite magazine. Great job TJ! Thank you!!!Anonymous 1/13/12 3:11PM
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I just called because I was getting 2 mag.
each month. The lady that answered my call
knew my problem as soon as I gave her my last
name. In seconds she fixed it and I was done.
Thank you, great service.
RCRetired Mom 1/3/12 12:03PM -
Dec 8, 2011
Great customer service at Country Living. I am a long-time subscriber, and today a young man named Toby in Cust Serv answered the phone, promptly & recognised my "problem" within my first few words of explanation. Toby must be a great employee, and yr records must be first class! Thank you for a pleasant DECEMBER day! Lea DuffinLjD 12/8/11 2:04PM -
I wanted to change magazines and the service representive was very helpful and gave me a list of magazines I could change to instead of the one I was currently receiving. Very helpful and pleasant.shopper 11/3/11 1:38PM
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Celebrate Summer With Country Living Stampin' Up! operates two state-of-the-art facilities including an 80000-square-foot manufacturing plant in Kanab; and a 300000-square-foot corporate office, distribution center and demonstrator support call-center in Riverton, UT. ... |
