Customer Service Scoreboard
I'm staying at the Days Inn in FarmVille Virginia. The photos of this property on hotels.com lead you to believe that there is a beautiful pool for my children and I to enjoy. The pool actually is filled with foul brownish colored water and construction debris. I know that this is a franchise but corporate should address this fraud as this type of deception could have an adverse effect on your brand.
This is to inform you about the problems we found when staying at Days Inn in Jonesville, NC. When we entered our room we found that the refrigerator didn't work and the door knob on the bathroom was broke and you couldn't shut the door. We expected more from a Days Inn then to find broken equipment in our room. I don't feel like we got what we paid for at this Days Inn.
When we opened the door to our room it stunk so bad. If the town was not sold out I would have left immediately.
We wanted to see the Balloon festival,
We left went to the store and got Lysol and Febreze to spray all over. I didn't even want to sleep in the bed thank goodness we brought our own blankets and pillows,
We kept our socks on was afraid to walk barefoot on the carpet, slept with my socks on also, what sleep we barely got, this was the worst.
The bathroom was also gross the shower had black mold and the bath mat hanging on the side of the tub when I went to pick it up it was all wet!!!
The walls in the bathroom paint was all chipping off and the wall behind the bed had a different color of paint like they tried to repair the wall and didn't paint with paint that matched.
Never again will I ever stay at a days inn!!
Horrible Horrible
We booked a rom at the Days Inn in Roseburg OR for 5 days. This place was a awful. We checked got to our room and it smell like mold, the pillows cases were stained and smelled. The bathroom tube was discolored looked like mold, no cloth hangars. We sleep on top of the covers and wrapped up towel to replace the pillows. There was an electrical wall junction box with open wires. Next morning we BOLTED FAST not sure what diseases lived in the room. Thing were so bad the first thing we did was to shower in our next hotel.
Stayed at the Days Inn in Jellico Tennessee and they advertised a breakfast available from 6:30 to 9:00 a.m. We went to the breakfast room the next morning at 8:10 a.m. to find only cold cereal of Fruit Loops and Raisin Bran available and small amount of milk in refrigerator. Absolutely nothing else, not even an bagel, muffin or toast. When we called the front desk, we were told everything had been put out and nothing was offered. We were very disappointed and won't be staying at a Days Inn again. The next two nights we stayed at a Fairfield Inn and Comfort Inn for about the same cost and enjoyed a wonderful breakfast of eggs, sausage, waffles, pancakes, fruit, cereal, etc. If a breakfast is advertised as it was in Jellico, the traveler expects more than cold cereal!
I don't recommend Days inn in Port Huron Michigan they will take your $100 deposit and accuse you of smoking in rooms when you don't just so they can steal your $100 from you. There was only three nice people there and one was a lady that worked at the front desk and she was blonde and then there was a really nice African speaking couple the mail worked the front desk and needed housekeeping and he did everything there constantly worked and I believe that was his wife who was housekeeping she was also very nice other than that the Indian gentleman that accused me of smoking and told me they were taking my $100 was a straight up dick head
This is a horrible place to stay and the customer service sucks! Stayed at the hotel in Windsor. They had roaches. I spoke with Bo and he was to refund my stay because we were leaving. I also showed him the bug for proof. Instead of refunding me, he charged me again! I called the hotel, and I was told they have no idea when they were going to have a manager. I called customer service and she advised it may take a week for someone to call me. Not only is this a horrible practice, I am also going to file a complaint with the BBB. Unethical is all I can say about this company.
Stayed at the days inn in grand Junction co a few months ago and it was the most horrible experience ever. The first time I continuously had to get my key to my room reprogrammed. The second time after checking in and going to my room they had to change my room 4 times due to it being completely discussing with hair in the bath tub through out the room and dirt everywhere spills in the fridge. Then they checked me into a room that was already occupied by another person. The general manager Melissa came out of her off completely intoxicated throughing the f bomb like it was no big deal. Then the last time I stayed there yet again another completely disgusting room. I went to the office and told them the condition in the room just to be told there was nothing they could do for me cause they switched me up rooms multiple times the night prior then offered me cleaning supplies so I can clean it myself. I went bought cleaning supplies of my own deeped cleaned the room. Wasnt offered a refund or anything for the stay... Now I went to check into a hotel just to discover they put me on the do not rent list. Wtf .. they are ridiculous... Poor management all together and the cleanliness is horrible along with the customer service there...
Stay away from all Days Inn I requeseted there address as I was lost in Boca Raton and the laddie was rude as hell. She had no common sense and no sympathy as again I explained to her in plain english I was lost and made a phone call for transportation and thought she understand that I was just waiting for my ride to pick me up. She excuses me if not asking her employees for taxis phone number which I did at first but the only employee available didn't know, so I asked a guest that question and she was angry. Like I said this women has no common sense and sympathy. Any sane person would understand my situation and say it's find u can wait for ur ride. She then yelled at me to get out. Like I wasn't bothering anybody there all for just asking a question she gets outraged and thank goodness my cab just arrived as I was leaving. Also there was no reason for her to threaten me with security for waiting for my ride. I never encountered such a cruel unstable women like her in my life. Shame on her.
Stayed at the Days Inn of Ozark AL by Windham on Oct 7th. Upon arrival,we found that they accused us of booking two rooms. My wife and I were the only ones staying for a single night. The sheets were stained, the shower handle fell off when we tried showering, the hair dryer didn't function, not enough towels for us,no Kleenex,one already used roll of toilet tissue ,and finally the breakfast was the worst of any place we've ever stayed at. If I were Days Inn, I would be ashamed of my corporate image after witnessing a place like this.
My family had booked 2 rooms at the 24 Big Boom road in Queensbury NY (upstate).
Like most other comments, it was disgusting. The room was not cleaned, hair in the bed and bathroom floor, dirty floors, Cheetos and chips on the floor.
We went to front desk to cancel due to the stated reasons. I was informed we would be credited back for the 2-rooms..
Now two months later, no credit. When calling for the manager, he is "always out" and does not return a call.
Corporate office is impossible to get ahold of (Wyndham resorts).
Better business bureau, Travelocity, and other reviews being stated in absolute disgust of this chain.
Stayed at days inn grand strand Myrtle beach and I have never been so disgusted I checked in on the 18th of august walked in my room and tried to check out . The manager said I can leave but I'll lose all my money I booked it till the 22nd . There was black mold climbing the walls and it even ate away and caused our room ceiling to collapse. We had roaches mice droppings the outlet covers were missing the smoke alarm was missing we had wires duct taped our power went out twice they tried saying it was because we used the microwave I didn't even shower while we were there because the mold and bathtub glaze were so bad . The hotel smelled like they peed all over walls I came home sick we woke up daily with headaches there is no 24 hour front desk staff the manager told us if we lock ourselves out we have to wait in car till next day no lock on pool no breakfast as stated we ended up leaving early because our ceiling fell and they still would not refund us I have contacted local news bbb consumer affairs osha this place is inhabitable and no one should be allowed to stay here I want my money back I will never ever stay in a Wyndham or days inn again because of this and days inn was always my families go to so many drug deals and prostitutes it's unbelievable someone will hear my story and I won't stop till days inn is held accountable
THEEE ABSOLUTE WORST EVER!!
The Attendant was anyrhing but Attentive! Like a paying customer was a BOTHER!! AD read $70 charged $115!! PLUS a $125 Deposit that they kept $35 of it for MAINTENANCE FEE!!! WTF
There was NO SHOWER CURTAIN!!
Which made for a wet toilet & wet toilet paper! Had it not been for bigger & better things to do in my life I would have a BIG TYME slip & fall lawsuit!! Original plan was a TWO night stay.SUPER GLAD I decided to pay for one night & went right down the road to the next Hotel & made sure it was a nicer stay before I even brought my bags in!! DO NOT STAY AT THIS DUMP!! REPEAT DO NOT PAY TO STAY AT THIS DUMP!!
Reserved a room and got into it and then found a cockroach climbing up the wall so my daughter killed it and we took a picture of it and went to the front desk and the only thing she could do was put us in a different room. In the new room the bathtub was disgusting. It looked like blood or something and we had no toilet paper. Went to front desk this morning and the only reimbursement I'm getting is $20. I want reimbursed for the whole day. I had to pay for a room I didn't even stay in. DONT STAY HERE!!!
I contacted manager Mike via email on June 7th to inquire about a group rate, but I never received a reply from him. I proceeded to book my rooms online and chose the option "pay when you arrive", but my card was charged before my arrival. On July 3rd, I called the hotel (Days Inn Camarillo) and asked to speak with the manager (Mike was the manager for that evening), but he was unavailable. I left my number for him to call me back, but he did not. I called again later that evening and the front desk person (female, I didn't get her name) transferred my call to Mike. He picked up the phone and then hung up without saying anything. I called two more times and he did the same thing. I called back again and asked the front desk person why the manager was behaving so rudely and she could not explain his actions. She was polite and helped me with reservation changes. As a frequent traveller, I value customer service and hospitality. I was very disappointed by the way Mike was, I had a large group of guests that I wanted to accommodate at this hotel (7 rooms), but I decided not to because I didn't want my guests to experience Mike's rudeness. I hope Days Inn Corporate address this issue and ensure that their staff (manager) are trained to provide a better service to their customers.
Stsyed at days inn ioutdide Atlanta on the 29th of April precooked by phone we have 3 dogs so was surprised every other hotel we stayed prior were nice clean pleasant some Wyndham property's but days inn we were shocked manager gave us the "last " dog room omg every one else's complaints don't come close to how discusting the first room she gave us was grimy dirty cigarette burns in the blanket stained mattress urine stench in bathroom filthy carpet dirty walls stains in carpet I mean the mattress was ? I've never ever stayed or lived in such filth this room was their hourly rental slash long term residence room we upgrade to another room it was worse in some ways but could open the window for fresh air couldn't get our 160 dollars back could find a hotel to take 3 dogs stsyed the night but still creeped out I bought food but couldn't rat slept on top of my own blanked we gag when we think of our experience how on earth does Wyndham screw us I will forever tell whoever will listen do not stay ever at a Wyndham property!!!!!!!!!
My experience with the Days Inn at Sylvan Lake Alberta, was extremely awful...... the manager was unprofessional, by coming into my room and telling me that he really liked me and then telling me he loved me. It's to difficult for me to tell you the details at this time as I'm dealing with the trauma from the physical abuse;) that he inflicted upon me.
May 9-12, 2023 we stayed at your Days Inn located at 4400 Connecticut Ave is Washington DC. This place is by far the worst I've ever stayed in. The entire building was dirty and smelled of smoke. Our room was beyond filthy. There was a clump of long black hair stuck to the shower wall and the mirror was held together with silicone, the light switch was crooked as though a child put it together and there was some type of old orange dirt in the corner grout and the hair dryer had burn marks on it. Probably a fire hazard but I wasn't about to find out. The dark brown carpet was moldy and the even the AC vent was broken. I can't believe Wyndham would allow their name to associated with such a disaster of a hotel. I can honestly say this hotel ruined our vacation. I have pictures to back all this up so feel feel to contact me and I will provide the pictures. Needless to say I am extremely disappointed!
Well I wouldn't know where to start This was by far the most horrifying experience I ever had Not only were the Walls covered with dirt and hanmark's watermarks you need it looked obvious, Then the room itself looked very dingy The furniture was outdated and very rusty none of the Outlets work ? ? Everything seemed more like a chthen anything Not to mention our microwave is Old and worn out barely worked was louder than anything in the room even woke my kid up using it And this is not the worst the worst part is the bed sheets the very last sheet that zipped around the mattrwas covered with dirt and You're in I almost Died when I realized what I was laying in all night long I am very mortified I feel some type of way about this place and the people that work here Act like you're bothering them when you ask a question anyhow I'm going to and close some pictures here I would like to have your Feedback I must know because right now I don't know how to handle this situation and it's bothering me so bad I'm human inside literally I can't even finish the rest of my day I'm thinking about it
Days Inn Blytheville Arkansas....DO NOT STAY THERE. THEY GIVE YOUR ROOM AWAY !!! Made resv. a month ahead of time, we got there early afternoon on the date we reserved. Said they had NO rooms, told them we reserved one a month ago, they just snickered, and repeated no rooms we are full. So, driving from motel to motel for an hour and a half we got one. We are seniors in our 80's and this is the way they treat people. Never again Days Inn,
Days inn Orlando airport. I wish I could submit the videos and photos of how unsafe this room was. I traveled with my teen daughter . I was sent to a room we dropped our belongings and needed to go out. We arrived back with police escorted a few ppl from a different room ( should have been my first clue of the character of this area ) my room was dirty. The bathroom over head exhaust leaked on us using the toilet. The tum dropped all night. Couldn't use tv ( no connection) the smoke detector was pulled off the wall and put in the tv shelf broken. Worst was the safety latch on the door COMPLETELY HINE except whe swing arm. Being terrified I stayed awake all night knowing I needed to wake at 530sm for my flight. I kept an iron next to me to protect ourselves after trying to get the phone to work to call front desk I found that even by holding the cord there was still no way to call THE BUTTONS DID NOT WORK. I've reached out to the hotel but they refused to respond what can I do to rectify my issue
Lindsey, the front desk employee was more than amazing.
She was so kind with smiles every time we saw her and when we checked in, she not only told us all the info we needed to know but walked us to the elevator.
She answered our room phone call and provided us with anything we needed, including a very pleasant stay and did it so efficient and with such a kind attitude.
To whom it many concert:
My mother and father in law stayed at the Days Inn Downtown Rochester: 6 First Avenue,NW Rochester,MN 55901. The first thing is the elevator carpet was dirty. But the room was clean and the the cleaning crew did keep up with towels and soap. Now the downstair bathroom was dirty. But other then that everything was good.
My husband and I were guest last year for his family reunion stayed in a room near the lobby no problems this year in room 143....so disappointed roaches slow drainage in tub and sink damage bedding soiled mattress no microwave or refrigerator and we checked in on 7/1 check out 7/3 I called desk twice to request someone spray and fix drainage
We were involved in a car accident on 12/28/15 had to be taken to hospital to be checked out. It was icing conditions and the vechile we were in was a total loss. Stayed at your hotel in butler missouri. We were without any dought treated with care, respect and shown total hospitality. The manager and staff went out of their way to help us out.
My grown son and I just traveled through southern Oregon and northern California. We stayed overnight the Days Inn in Klamath Falls, Oregon earlier this month. The room was very nice as was the staff. This was my first stay in a Days Inn and I will definitely look up Days Inns in other US cities when I travel.
My husband and I stayed at the days inn in bernalillo, nm and the housekeeping people were very friendly and kind. We ran into some problems, there was a lady by the name of Adrianna who I believe was the supervisor, she was very rude and disrespectful. She was Also very rude to her workers. Other than that our visit was good the rooms were clean. A lady by the name of Lorena was very kind to us and gave us extra towels and everything else we needed she assisted us with everything we needed.
Zain from Days Inn on 1606 Central Ave Albany NY by airport was very helpful. I was shocked that housekeeping at almost 4:30 had no reported all rooms were cleaned. He put me in a room that had two queens but I am alone and wanted one bed.
He was so nice at the desk and I walked into room 119 but the coffee maker was in box, no phone, rug was dirty and smell of cleaning chemicals was overwhelming. I hate to complain but did not want that room.
He wrote a note to manager about the condition of the room and lack of housekeeping, apologizing and switched my room; walking me to the new room! He was so caring and helpful and made sure I was OK!
Thank you Zain; a nice young man and deserves recognition for his service.
Debbie
The hotel in Kinder, LA is the most unorganized hotel I have ever stayed at. They are filthy and run down. The General Manager doesn't seem to know what she is doing. The halls are littered with trash, they don't come and vacuum stay over rooms or even clean them. On a good note, the breakfast area is always clean and Miss Carla is a great front desk clerk. She is always so helpful and nice to the customers.
To Whom It May Concern I Started Off My Day Great Until I Decovered I Had Miss Place My Phone. I Looked All Around The Days Inn Located At Archdale N.c.
I Ask Marilyn The Front Desk Clerk Had She Seen A Phnoe Around Or Had Anyone Turned One In The Answer Was No And Advised Me To Ask The Maid-raquel To Help Me Look For It Which She Did She Even Let Me Use Her Phone To Call My Phone, Still No Phone; So I Used The Off Computer To Locate My Iphone And It Did And My Phone Vibrated It Had Slipped Deep Down Into A Hole Inside My Hand Bag. So I Am So Please To Know That There Are Still Good Honest People In The World That Is Willing To Help A Stranger-god Bless Them
In My Book I Will All Ways Come Back And Stay Here For This Reason And The Cleaniness. Thank You John And Ernestin Dowling
I stayed at Days Inn in Bozeman .MT. I am very impressed and felt very spoiled there. The staff was fantastic. I really loved the pool and the hot tub was amazing. They have a sauna and exercise room also. Over all my stay was fantastic and I would recommend Days Inn to anyone. Laura A p.
80/90 holly head road coventry i never felt so embarresed for someone else poor young polish girl trying to be helpfull gets a roasting of some asian guy who was just rude to me and horrible to her felt like punching his head in and turns out she was in the right as well meant to be staying there again in a couple of weeks got lots of work in cov so might just go somwere else.
Days inn was wonderful my friend had a baby while here and the company did all they could to help with the fact we weren't here for two days and i paid for them and they world very hard at covering the expensive nature of the problem. since it was none of there problem that we had a baby on the trip. thanks very much days inn. tiffany
I just returned to California after staying four days at the Days Inn in Port Jervis, New York. Although the place looks a little worn-down and shabby--both inside and out--the microwaves and fridges; the a/c is powerful, and there's a small bar located within the premises. Also, there's a small strip mall literally right behind the hotel, with an excellent liquor store, inexpensive supermarket, TJ Maxx, and nail salon, among others. It's the staff at this hotel which is so great, however--very friendly, helpful, and accommodating, from the housekeepers to the desk staff. I have stayed at luxury resorts and received similar--but not superior--service. It's rather run-down, but the price, the location, and the staff make it a terrific deal if one doesn't mind orange, 1970's bedspreads that look as though they might be used for DNA evidence on any given day.
I couldnt find a site to let me post how wonderful my visit was to the Days Inn Bridgeview this past week.We met a wonderful employee Anthony Powell who is exceptional.Folks from the south know a thing or two about hospitality but this hotel and staff put it in capital letters.I so enjoyed evryone I even invited friends to come and stay and the got a room there also.Great Hotel.
Had to go to Scripps hospital in La Jolla , Ca. I called Days Inn Encinitas 3 times to confirm there was a hot breakfast...3 times! I was told yes yes yes. This was important due to the early times we needed to be at the hospital.
We got there, there was no hot breakfast. Just cold pastry.
The ac did not blow. I reported it several times during the week we were there. No repair was made.
However, the staff were very pleasant.
My wife and I recently stayed at Days Inn Fargo, ND. Accommodations were top quality in all categories. We especially wish to thank manager Levi for his over-and-beyond assistance in rearranging our travel plans into Canada at the time of checkout. His help was friendly, caring, and much appreciated. AS from PA
Friday June 7 I arrived in Gresham, Oregon to stay at the Days Inn there. Arriving via a back road I became lost so I called the Days Inn for directions. I have become aware that many employees have NO-ZERO clue where they are, how to give directions and haven't the faintest clue to life in general.
Savannah was a savior. She answered the phone professionally, asked a few questions about where I was and knew by discription where I was and how to get me to the motel. WOW!!! Big points right off the bat!!
Her directions were spot on and I arrived to the Days Inn in mere minutes. But there was a problem. I could tell by the look on her face that she didn't have good news. The room I had reserved ONLINE was actually at an other Days Inn. She said this happens all the time with ONLINE reservations because there is a Days Inn that is in Gresham, Oregon and another in Portland/Gresham. Go figure. She was on the phone immediately, confirmed the reservation at the other motel and knew that she could not transfer the reservation to her Days Inn. She know what to do, how to do it and still handled herself professionally the entire time.
Needless to say I was very impressed.
I was currently an emoloyee for the Days Inn in Albq NM 615 Central N E i went to get my paycheck and the manger refused to give me my check which upset me when i asked her what was goung on she said that i owed them for rent which i explained to her that i wasnt staying there for the pay period so she refused still to pay me and if i didnt luke it to get my stuff out of her room and leave which she was raising her voice at me i had my son n my 8yr grandson with me so i left the property
I am a former employee of a Days Inn and Suites. Truth be told, I wish I never stepped foot in the hotel much less accepted a job there. The work was fun...the guests great....the management not so much....They did not allow breaks for evening and night staff as we worked by ourselves and the desk needed to be covered at all times. No benefits...not even direct deposit...much less healthcare...So to make a long story short I had to find other employment. I gave a 3 week notice. I talked with my GM about mailing me my last check so I didn't have to come in to pick it up....she agreed. My last day with about 5 minutes left to go on my shift, My GM comes in and starts yelling and swearing at me telling me what a bad person I am and so forth....I left the hotel....she then proceeded to text me and call me to continue her verbal tirade. Ok...fast forward....12 days past due I had still not received my last check in the mail. I called corporate...corporate was very helpful although I was redirected and redirected and redirected to several different people to finally be able to reach the right person. Shortly after my final call to corporate, my GM called me and said that she was never trying to withhold my check, it is there at the hotel waiting for me to pick up...but I needed to make arrangements with her because she needed to be the one giving me my check. So we made arrangements. I was there on time but when I got there the head housekeeper was sitting at the desk and proceeded to tell me that the GM wasn't there...she stepped out and didn't know when she would be back...but she would go check and see if she could find her. As she left the desk area I noticed her reflection in the glass encased security board and that indeed the GM was there hiding behind a set of storage cabinets, crouched down, laughing because of the inconvenience she thought she was causing me. I called her out on it...told her I could see her. Now fast forward again. January 31 has come and gone and still no W2 's......so here we go again. I am so fed up with Days Inn....I would never step foot in one again....let alone recommend someone else staying at one....and as for anyone thinking that they might want to work for Days Inn....STEER CLEAR!!!!!!! I have never been jacked around like this before....It is ridiculous!!!!!
I have worked a four different hotel in my life , I recently worked at days inn in portage mi , it's the grosses place ever .. It's never any cleaning supplies , the change the sheets in the room every THREE days , the reuse towels if they don't "LOOK" dirty .. They have an upstairs but the elevator had been broken since I before I started working there .. Guest have to carry all their belongings up the stairs.. He made his HK staff work all three major holidays with out the proper pay , which is clearly posted on a wall in the office .. I don't understand how place like that is allowed to stay open .. So one really should do a surprise expect ion on that place .. And if your going to be staying in kalamazoo or portage mi please do yourself a favor and DONT stay there ..
If you like excitement then the Days Inn in Kent WA is the place for you. Drug deals, prostitution, drunken brawls, parties, mayhem and foolishness at all hours of the night.
Hotel staff who could care less and an executive housekeeper who had her nose in everyones business. The housekeepers look unkempt in their torn, faded, dirty smocks and barely could speak any English so getting things for your room was nearly impossible. Breakfast if you could call it that was awful. Beverages in dirty containers, muffins were gross. Rooms had dirty carpets, dirty walls, burn marks in the carpet.
With as many times we have seen the police here I'm shocked that this place hasnt been shut down.
The days inn i work at in pa sucks.The owner bhupinder singh takes cash that people pay and puts it right in his pocket, doesnt put it in computer so that days inn corporate or the irs never knows about it.He pockets thousands of dollars a week.He is not fair with his employees treats them like dirt. His wife gets a pay check every two weeks and she dont even work there at all, thats not right or fair we get paid 8 dollars a hour,and thats why we will never get a raise because she gets a pay check.I hope so bad that some one will read this from corporate and do something about it please it is not fair, Days inn is suppose to be a great and fun place to work. You want your employees to be proud that they work at a days inn but we are not its time to make a change.
I work for a Days Inn, I'm not a happy employee. I am treated unfairly and rudely by the manager and the owner never is around. This hotel is a joke and feel that going from 30 hours a week to 8 hours a week is a little unnecessary! I am a single mother, 8 hours a week at $8 an hour will not feed my child nor put a roof over their head! Every guest i check in or check out seems to have a problem with our manager, as well as most of the employees have a problem too. our hot tub is boarded over because they dont want to have a lift put in and are eliminating it altogether, which i get to hear people complain about to. there is nothing i can do and i get the customer attitude for it. not fair. you should really take some initiative to inspect all of your hotels and make sure the employees are treated fairly. we are not slaves, we are your co-workers.
I worked for a Days Inn in Bridgewater New Jersey and I can tell you this is no gem. The furniture is old and stained. The beds old and need replacing. Bedbugs, roof leaks, wet carpets, doors with hinges that do not work properly, electrical hazards (in several rooms, the leaks from the roof drop into lamps), and the houskeeping is average. Many times towels are forgotten leaving the guest no towels. Sometimes rooms are skipped, left unclean. The front desk staff is unremarkable except for Ashley and Michele who do their jobs above and beyond. The whole hotel needs renovation and repairs. The Wi-Fi is horrible and the bandwidth is not good enough. The cable television selections are limited. The Sports Bar that's there is only open three nights a week, none of them being sunday. Raises for the staff are unheard of. Days Inn would do well to drop this one at the first opportunity. It is apparent the owners do not care about this property, only about the money it brings in.
I am a Days Inn employee have been for 6 years now. Anyways went to take a trip called made reservations and all that good stuff in Port Huron, Michigan. The guy at the desk tried to tell me cause i was an employyee i get charged by guest, and he was changing the rate. He countined to argue with me I said just give me my room (yes, a couple swear words). He told me that I am a days inn employee and that i am not to act like that, well guy If you dont broadcast it nobody would know. I will not stay at this hotel again. Oh, i was told by the manager I didnt have to Pay deposit and the guy at the front said i did and then argued about it.
I work at a Days Inn and I am here to tell everyone a secret. If they arent American owned dont stay. The one I work at sucks real bad. These freaks dont give a POO about nobody but their selfs. I am astouded by what satys in these dumps. By the way we have had alot of problems with bed bugs. Please people stay where Americans are working and own. We dont enough jobs for the Americans and so we need help to get this going. Dont stay where dot people run it. PLEASE!!!!!!!!!
Well I work for a Days Inn and working here has really opened my eyes to see how disgusting it is. Biggest concern.... Well i would have to say the mattresses that my boss has not replaced since he took over this establishment years ago. I would say it's at least 4 years. I'm not really up to date on how often mattresses should be changed but when I get one out of ten guest complaining about bed bugs I think it's time to get some new mattresses. Rooms should be closed down or out of order when a problem like this arises. They should also be put off market when there is mold growing in the bathrooms floor cracks from the over spill of clogged toilets or a dripping pipe. Another rule that I am also aware of is that guest should have some sort of cups in the rooms, well aren't they supposed to be sealed? Yes the answer is yes, yet they don't really seem to care all that much here for christ sake we don't even have a manager. So if you have a problem at this hotel you can put your name on the list to get to talk to the boss. I figure it'll be a couple weeks before he gets to you. We never are stocked up fully on breakfast items, so I advise people that are wanting a breakfast at a Days Inn to really only stay on the weekends thats really the only time they have everything in stock. I would know this because I work as the person that has to restock these items and until recently i was only working on the weekends. Little did I know that once I started the night shift on the weekdays that I would have little food items to work with. so with all that being said I post this up for the people that want to stay at one. I advise you not to do so. I know that Days Inn is a franchise and most of them are independently owned so there's not much that one can do. I ask you all... Do you really want to stay at a place that has a reputation of cutting corners sometimes even fail health inspections? Chose a different one because most likely you will not get what you paid for. If you want the same quality that you would get at a Days Inn but for a fraction of the price I suggest getting the roach motel down the road from Days Inn. Most likely they will have one or two around. This name brand establishment will just let you down.
Days Inn Pigeon Forge Tennessee, I was an employee until today 10-11-2010. This Days Inn has mold in the rooms, leaking roof, leaking plumping, rooms that smell like cat pee, cracked walls, stained walls, floors , stained carpets beds with blood on the blankets and sheets down to the pad. Rollways tied up with plastic bags, insects in the rooms, stained bath towels and washcloths, stained sheets and pillowcases. Guest adult stuff left in the beds, under the beds and in rooms. They have Mexican families cleaning the rooms. If you can call it that. The owners are from India. All complaints go directly to how these people live theirs life. The manager is white but not any better than the owners. If we had a real health inspector in Pigeon Forge this Days Inn would be shut down if nothing else for the mold that is growing. Days Inn Corporate knows of the condition of this Days Inn. Americans can’t complain because they support these people with their money. But who cares right?
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