Days Inn Customer Service

User Reviews, Ratings and Comments

Days Inn customer service is ranked #450 out of the 630 companies that have a CustomerServiceScoreboard.com rating with an overall score of 28.83 out of a possible 200 based upon 368 ratings. This score rates Days Inn customer service and customer support as Terrible.

NEGATIVE Comments

348 Negative Comments out of 368 Total Comments is 94.57%.

POSITIVE Comments

20 Positive Comments out of 368 Total Comments is 5.43%.

Issue Resolution

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Viewing Days Inn customer service complaints
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I should have had a clue when booking this motel was ridiculous. I had to book 2 rooms for my family. We were in town for a funeral and had little time to check out this motel. The pictures on line looked okay, nothing great, but we were on a budget. When we arrived and walked into the office for check in I knew this had been a big mistake. The office looked nothing like the picture. It was dirty, VERY DATED and had a oder to it. I was told on the phone that once we got there we could change our room to a ground floor. The desk clerk argued that that was not possible. The parking lot was empty and we were clearly one of the first to check in for that day.

The rooms were horrible. Again nothing like the picture. It looked like a room from the 60's; furniture, wall paint, sinks, bathroom.

We should have walked away, but the rooms were non-refundable.

DO NOT stay in the Days Inn in Springfield MO. Their internet pictures are misleading, it is not worth the savings you think you are getting. IT'S HORRIBLE.

dcgrosie 5/20/13 6:43PM
Every year for rock on the range 40 or more people and I book rooms at this hotel. Our room was gross we will never be back. The whole hotel was dirty and broken down. The lobby bathrooms were not cleaned all weekend long. Our room had stained blankets with holes in them. When we asked for new one the front desk person (not in uniform or a name tag) told us they had no clean blankets, towels, or washcloths. What hotel room has no clean anything? Every hallway in this hotel smelled so bad. I had to hold my breath to walk up the stairs to get to my room. When I told from desk about this issue they said there is nothing they can do the smell is always there. The service and cleanliness of this hotel is disgusting. I am not happy I spent $165 for this room for the weekend. Our group will not be staying here this weekend and we will glad to never have to again.

SaraT 5/19/13 11:38AM
When you think Days Inn you're supposed to have confidence that your room would be decent and service would be professional. Not at the Mt. Sterling Kentucky. Although near empty I was refused a ground floor room, the only observed reason was that the clerk didn't want to be bothered with changing the room. The room was filthy, the carpet uncleaned and stained, the ceiling stained. The furniture was less than thrift shop. The t.v. although cable had few stations and terrible picture quality. There was no table to have an in room snack. It is sad that Days Inn would let there name to such a sub standard hotel. My room number was 214. I will not think about staying at any Days Inn again.

pako 5/15/13 8:42PM
I stayed in the Days Inn in Miami, Florida, The hotel was horrible. The bath tub paint was peeling, the rug in the hall smelled. the hotel had two elevators, one didn't work for the whole stay and the one that was working broke down and we had to take the stairs, some people were on the 10th floor. During my stay apparently a water pipe burst and the hotel had to be evacuated, that made the rugs smell even worse, this evacuation was done in the middle of the night. When I ask the employee about some type of compensation he acted as if he didn't know what had happen the night before. I wouldn't recommend this place to anyone. carterrishawn1

Anonymous 5/14/13 4:03AM
Days Inn 11425 S. Cleveland Ft. Myers Fl.
Do Not Stay Here. We Would Not Be Staying Here Tonight Except We Booked Through Orbitz And They Would Not!!!!! Give Our Money Back To Change Hotels. The Only Nice Thing About This Days Inn Is The Receptionist. Our Room Is Dirty. Smells, No Security Lock. How Can They Even Rent A Room That Way. We Pushed Furniture In Front Of The Door. There Is Mold On The Floor And Dirt In The Bathroom And I Don't Think They Have Done Ddep Cleaning Anywhere Inthis Room Since 1990. There Is Newer Carpet. If I See A Bug There Will Be A Refund From The Hotel Come He__ Or High Water. What Has Happened To The Days Inn Of The Past.?

tam 5/13/13 8:18PM
I was a recent guest at days inn buena park. I stayed over a week. May 9 Thursday morning I noticed my iPad was missing when I came back from from. I left it in bed before I left for work Wednesday night. The room was serviced and the bed was made. Nothing else was missing. I alerted front desk immediately. I use the iPad for work " from home " .I do medical billing on the side. I'm most certain I did not take the iPad out of the room to bring to my regular hospital job.
I contacted the manager 2x left a voice message and never got a call back. I stayed another 2 nights and nothing was done by the manager, Robert Vasquez. I've checked out May 11, Saturday and to this day have not heard back from him. I don't expect to retrieve the iPad but incidents like this need to be reported not to be taken lightly by management.

Anonymous 5/13/13 3:29PM
Days Inn on ribaut south carolina /This place has very nasty ppl working at the front desk & they are rude except Ronda she was the very best she helped us with everything.. But I can tell you this is the worst place to stay & the dirtiest contental breakfast, picking garbage out of the trash is better then what they offer.. My son had an asthma attack & thank god we leave tomorrow this has been a horrible trip from the first day we checked in, knowless they locked us outta the breakfast area & used excuses on why we couldn't be in there, they made a lot of money on my family 6 rooms for $230.00 each room... Never stay at this hotel unless you like being mistreated & rob on your rooms & on so called free breakfast, cream cheese gave my husband food poisoning he's sick as a dog from this dirty days inn ... If I didn't have my niece graduating from the Marines we would have never been at this hotel, I spent more on this hotel... It's disgusting my husband getting food poisoning from there so called free breakfast !!!

Brooklyn1hottie 5/10/13 5:14PM
This place has very nasty ppl working at the front desk & they are rude except Ronda she was the very best she helped us with everything.. But I can tell you this is the worst place to stay & the dirtiest contental breakfast, picking garbage out of the trash is better then what they offer.. My son had an asthma attack & thank god we leave tomorrow this has been a horrible trip from the first day we checked in, knowless they locked us outta the breakfast area & used excuses on why we couldn't be in there, they made a lot of money on my family 6 room $230.00 each room ... Never stay at this hotel unless you like being mistreated & rob on your rooms & on so called free breakfast, cream cheese gave my husband food poisoning he's sick as a dog from this dirty days inn ...

Brooklyn1hottie 5/10/13 5:03PM
During a Tornado Watch driving through Overland Park, Kansas we had to stop at Days Inn because of the storm. I had stayed in other Days Inn before recently in Texas and the stay was rather pleasant. This time I left a pillow there of sentimental value. When I asked them to send it to me they said it would cost me $15.00 charge just to take it to FedEx plus shipping charges of $45.50 . That's a total of $85.00 . I was very up set that they even charged me anything. $15.00 to go to FedEx really !!! They will pick up the package for $5.00 per my personal experience. My other family member had things shipped to them from Days Inn for FREE . Not to mention this broken down motel was $80.00 per nite. I really feel ripped off. NOT A FAN OF DAYS INN ANY LONGER !!!

Dory 5/10/13 2:49PM
days inn , rawlins wy has been reported and proved to have mold ( black ) in several rooms and still rents this rooms to guest with childern. althought this has been brought up to owners and management. nothing has been done. even after guest have taken there children to the doctor and verafide the case for there problems being from mold, the hotel still rents these rooms. the word is that health insectors and code people will be involved shortly as well as the news papers.

Anonymous 5/7/13 6:36PM
I stayed in Corsicana Tx. The outside illuminated sign showed deceptive rates. When I confronted desk help, I was told I was getting a discount off the normal rate. I checked their own web site and it showed same rate with no discount.
I contacted corporate office and was told they would contact me. I wasn't ask for an address or phone # so I asked how they could accomplish that. I provided info after informing her it would help to contact me.

Days Inn is bad news from the top down.

Dissatisfied patron 5/7/13 8:14AM
Days Inn-Ball State University-Indiana-

Don't stay there! Man at front desk was rude & ignorant,no help at all.

Room -Dirty,bedspread ripped w/BIG hole in it-floor NOT vacuumed!

Breakfast Area-Dirty,cloth chairs filthy

Food-Stale,fruit old.-NO decaf.coffee-limited amount of food.

Biscuits-Hard as a rock.

No-extra blankets or rollaway bed,that we asked for in advance.

No Kleenex-no extra toilet paper-no lotion-no conditioner

No morning newspaper-no help at front desk,the guy was always outside?

The picture of the outside of the building looks good on the internet,but once you get inside it's a nightmare!!!

How could anyone possibly enjoy their stay there,much less get a good night's sleep??????

Will NEVER stay there again, also telling Friends,Family & neighbors not to rent a room there.

A very dis-satisfied (X)Customer!!!!!!!!!!!!!!!!!!

Anonymous 5/6/13 9:25AM
I don't have a problem at all it's for your benefit, I'm being housed in

Granbury ,Tx. I have been here since the 6th of January and I've seen more good people get fired from here or quit because of Marci The manager, Your room cleaners are the best ever is and front desk people are great ,you have a manager that doesn't seem to know what is going on.I am an inspector with DCP and I bring A lot of people with me 150 here and they keep leaving here and going down the road. Now I heard she's letting another office person go. and she is happy about it. you should probably look at your management.

Anonymous 5/5/13 6:40PM
I am very disappointed at our stay last night May 4, 2013 in your Toledo, OH location at 1800 Miami. I always knew it was not a five star hotel but still a clean and reasonable priced establishment. I booked 3 rooms at this location after reading it was newly renovated and being by the new Casino would have thought it would be nice .

To my surprise felt, looked and was dirty. The comforter was bunched, sheets spotted, blankets looked old and dirty with cigarettes burns, bed skirts raggedy at hem with cigarette burns, carpet not vacuumed and rugs stained, bathroom floors dirty with paper from a straw still on floor by the dirt spots looking like no one cleaned the floor.

Someone obviously is not doing their job.

Being this location is an up and coming area, your hotel should be ashamed to put people in rooms such as the three we had. I will advise anyone that will listen never to stay at this location.

I was so disappointed. With a little elbow grease it could have been an enjoyable stay.

Sincerely,

Mabel Everhart

Anonymous 5/5/13 10:52AM
stayed days inn Ashburn Ga. roaches crawling on beds. large roach in bath tub. March 22, 2013.

stayed at days inn Donalsonville, Ga. April 26, 2013. Rat droppings under mattress, mold growing in coffee pot filter holder, looked like fuzz growing. room was not clean, toilet bowl leaking at the bottom.

Anonymous 5/2/13 6:58AM
My family of four stayed at the Days Inn in Bloomington, MN... It's completely filthy, half the staff are missing their teeth and someone puked in the pool, which caused them to shut the pool down the whole time we were here!! The hotel did nothing to try and compensate us for choosing this particular hotel for one of its largest amenities, THE INDOOR POOL!!! We also had someone above us bouncing around at late hours of the night!! we let the front desk know, but the bouncing around continued!! We have always been fans of Days Inn, but this experience has ruined it for us - no more Days Inn for us!!!!

Will 4/27/13 6:54PM
I had reservation at Days End in Norman, OK for April 24. When I arrived in Norman, I could not find the Motel. After about 45 minutes of searching, I stopped at another motel and ask about the location. I was informed that the motel had close the previous Sunday.
I do not understand why I was not contacted about the closing so I would not arrive in Norman without a reservation.

Anonymous 4/26/13 1:40PM
I recently stayed at Days Inn in Kihei Maui. when I got home, I realized I had left my Mac BookCharger in the room. I called and they confirmed that it had been turned in by the maid. I offered to pay the postage if they would send it to me in California. They refused saying they didn't send left items. It cost me $70.00 to replace it. We travel a great deal and always search out Days Inn. That's over. You lost a good customer.

Vern Lewis 4/24/13 7:41PM
the days inn in fife actually are trying to press theft charges for the towel and pillow i took, said i stole several hundred dollars of stuff out of the room, I'm pretty sure i would have to take every piece of furniture the tv and the fridge and the microwave to have stole several hundred dollars of stuff and i even checked out late with the maids acting like they were cleaning the room next door and they kept my deposit and i booked the room online so they had my credit card on file but almost two months later a detective out of fife calls me and threatens me with jail, absolutely ridiculous, obviously their maids steal and just blame it on the guests as well as the owners them selves must steal too

Anonymous 4/21/13 11:39AM
I stayed at the days inn in Tampa FL Bush gardens. It was very dirty. We stayed April 10 thru April 15. The floor was so drity it turned you feet black. In our 5 days of staying there i never seen housekeeping with a vacuum. I expected a little nicer kept room considering the fact it was next to popular tourist attraction. I guess you get what you pay for.. Lesson learned.

Anonymous 4/21/13 7:05AM
We stayed at the Days Inn in Junction Texas,12and13 April.We were told the WIFI was not working but was being taken care of.WI FI was never fixed.The sink in our room was stopped up.The desk was told.It was not unstopped until about 6:00PM the following day.I was told Don't tell the person working the front desk of problems we might have, she never passes info on. This is the same front desk person who was not on duty or had the office manned until late morning on both days . When asked why breakfast was so late and she was not on duty nor answered the the buzzer she told me she overslept.When we checked out in order to get a copy of my reciept we had to go to breakfast and return late in the morning due to the front desks sleeping habits. Breakfast was to be served starting at 6:00AM. It was not ready until much latter. We ate breakfast at a local restraunt both days.Everytime we would leave our room we would have to get a new card key because we were locked out each time. We were told they had problems with the locks.I need not go into the cleanliness of the room. It is just sufficient to say it matched the rest of the stay........I will never stay at a Days Inn again. Too much money for very poor accomodations.

Anonymous 4/15/13 9:47PM
Stayed two nights and signed credit card receipt for that amount. When I went to check my bank account online, I discovered that Days Inn had placed two authorization holds on my account for more than the amount I signed for. When I called to find out why, I was told, "That's just what we do." Not satisfied, I tried another number and was told it was "just in case" I ate at the restaurant (for which I'd been given a discount coupon at check in.) There was no disclosure and no satisfactory explanation. They wanted to give me a discount coupon to smooth things over, but I would never stay there again. I don't trust them.

Trucker 4/15/13 12:19PM
WMy family and I recently took a short vacation to Washington DC. We chose to stay at the Days Inn a Hotel located at We stayed there from Saturday, April 6th to Sunday, April 7th. We picked your hotel because of the location, and some positive reviews I had read online, however, we were very disappointed in the cleanliness and service of our room.

We found when we arrived that the hair dryer was not working, neither the coffee pot, there were not enough towels in bathroom for 3 persons. I did call the lobby desk and ask, and the women who answered the phone with name Hana was very impolite and she said that is unable to do it on that day and I need to wait the following day and hung up the phone in a bad way.

Terrible experience.....

Chuck 4/11/13 1:27PM
My wife and I stayed at the Days Inn Carlisle, PA on April 3, 2013 - Room 207. We were extremely dissatisfied with the room. We went out and had dinner after we checked in and did not realize the issues until later in the evening. The room was designed large enough for a king, queen or two double beds. There was 1 bed in the corner of the room next to the bathroom which was considerably smaller than a standard queen size bed. The bed we had the prior evening at the Days Inn in Fayetteville,NC was a queen size bed & was fine. We were told at the desk the that the bed was the "standard queen size bed for Days Inn". We also reported that the bathroom fan, which was also connected to the bathroom light, was very noisy and the fan did not work. The only light at the bathroom sink, located in the bedroom, also had a loud buzzing noise. As the room was completely dark at night, there was no option to provide light as the bathroom light/exhaust was too noisy & the light over the sink in the room was also too bright/noisy. The refrigerator,unlike others in your hotel and others, also made noise every 20 minutes during the night. We were awake most of the night and had an eight hour drive the next day.

We have been very satisfied with our former experiences at the Days Inn and also had no issues at the Days Inn the prior evening at Fayetteville, NC. We also felt that the manager on duty did not seemed concerned regarding the issues.

PS. Note, they also advertised "Awarding Winning" as well as an "Pub" on sight. It consisted of a small room/bar with a menu on a table featuring a pretzel dog, nachos, bologne/cheese boat and a pulled pork sandwich. It was convenient rather than no option but a bit misleading. I would not consider mentioning the Pub if it were not for the other issues.

Regards,

Anonymous 4/10/13 8:10AM
I have never been more offended during a stay than I was at Days Inn Pasadena, CA. I am a victim of Domestic Violence, I was relocated with my son and staying at this hotel while trying to make the transition. Bobby Yasmin who runs the hotel was indecent from our first day. He constantly watched me from corners and made the maid report back "what my sheets smelled like?" He refused to give me a fair rate when I tried negotiating directly with him forcing my son and I to leave to find a cheaper rate. When I returned days later after booking a great rate through an online site, he became enraged that I was able to secure a better rate than he offered and he CANCELLED my reservation on the spot. My son and I were left with no where to go. When I called Days Inn Corporation they told me they could not 'get in the middle' and would not assist us with anything further. I will never stay at a Days Inn again, nor give them even One of hard earned dollars. I financially support Hotel Chains that care about people and would never put a mother and child out over dollars.

Cibarra 4/8/13 4:19PM

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The Days Inn in Bridgewater (1260 US Highway 22 East, Bridgewater NJ) is consistent in one regard. Failure. The housekeeping is sub-par with complaints ranging between housekeepers failing to leave towels all the way up to failing to clean whole rooms. The housekeeping manager is rude and antisocial (Oksana is her name) and berates not only guests but front desk and housekeepers alike. In one wing of the hotel, the 700 numbers, rooms are loaded with mold, smell like they've never been cleaned. Furniture throughout the hotel is old and stained. The Front desk personnel are lackluster with the exception of Ashley and Michele. The breakfast is average featuring nothing hot except the coffee or tea. One would hope it is scheduled for a renovation and some major repairs to it's leaky roofs, moldy rooms, and wet carpets.

Anonymous 12/30/12 12:51AM
The few times i needed the support i helped a lot. Great service.

Richard

Richard 12/1/12 9:54AM
I went to Days Inn in Fulton, Mississippi. The girl al the front desk was very polite and nice. She was smiling. I looked at her name tag and it said Chelsea. Thank you for your friendly service. I will come back soon.

Todd 11/30/12 9:58PM
This is for the person in charge of the Camp Springs, MD Days INN. I had a very good experience with the staff. I don't think you could have found better employees. However....room 106 has rust covering the shower curtian rod. The grout and door stop in the bthroom are covered with black mold. Please provide you maid with a good vaccum. She tries and vaccums but it doesn't pick up very good. I would have given you an excellent rating on Trip advisor if I had not found these things wrong with my room.
Thank you for alowing me to share my concerns.

Traveln Granny 11/14/12 10:14AM
Huntington WV

I am glad to report that after threatening the facility with a better business claim, I got a rebate check for the amount I was over-billed. This just goes to show you that places like the Days Inn in Huntington WV are hurting for business so badly, that they are trying anything to make money. I was charged for an entire week, when I stayed only three nights. Thanks Customer Service for the prompt attention. And, of course, sorry D.I of Huntington WV. I told you I would take it as far I needed.

Sad American 5/14/12 10:44AM
On March 31, 2012 I checked in to Days Inn at 5701 Chamberlayne Rd, Richmond Va for a rewards points stay.
I had just had a very upsetting fall in the city & was cut, brused , glasses bent & bleeding.
We were checked in by Sam Travedi who arrived at our room a few minutes later with a fresh towel, peroxide & ice pack. He also advised where to seek medical help & get glasses fixed.
This service was exceptionally kind & above the call of duty.
Please send this note on to appropriate person.
Sam deserves a commendation.
Please let me know that my thanks have been forwaarded.
Ellen Baldwin

Anonymous 4/14/12 3:10PM
I gave my adult son my credit card number to reserve a room in Miami. I received a confirmation e-mail with a confirmation number. We traveled all day from the mid-west and arrived at 8pm. I gave the receptionist a copy of my e-mail with the confirmation and she told me that the reservation had been canceled because my credit card had been denied. I immidiately called my credit card company and they stated they never received a request from Days Inn. The receptionist was rude and wouldn't help out. She pointed to a backdoor and told us we could walk to the comfort inn (2 miles away). Through many phone calls, we got a hold of Holiday Inn. They were very helpful and assisted us. We will now stay at Holiday Inns.

sox 2/22/12 11:35AM
Just fyi......The Days Inn Lebanon/Ft. Indiantown Gap, PA ... is in a category of its own. Kindest..friendliest..most helpful staff of any hotel I"ve ever stayed with. THE BEST.
Thanks for another great stay :) Kristy Bleistein Delaware

kristyjo 11/8/11 1:29AM
From the first time I tried to inquire regarding monthly room rates, I was very frustrated. I was given different "policies" and Rates! Embarassing because I had to borrow the exact amount that it would cost me for my temporary housing.
Plus Mary, the day clerk, acts like she thinks she is the manager or want to be mgr! All questions, she acts like are impositions and you are bothering her day! Plus rather than dealing with your issue or concern, all she does is want you to describe the employee that misinformed you, so she can rat to the manager and make Mary look good. This is customer service? As I explained to Mary, that is an inside issue and the Customer should not have to be invovled with management issues. She isn't even management.!!

Normally I do not like to complain since jobs are not easy to come by these days. However after being the giver of service usually, I expect the same in return.

Also 3rd floor housekeepers are kind, respectful and caring. Thank you girls.

Jo-Nette resolved my smoking dilemma last weekend in a kind, understanding and efficient manner! Thank you kindly, Jo-Nette!

Anonymous 10/26/11 4:33PM
I stayed at the Days Inn Syracuse and first I have to say the gentleman that was there when my husband and I checked in was absolutley horrid! He acted like we were iterrupting his TV time and was extremely RUDE!! Upon coming down for breakfast the next morning I was almost dreading who they had working the front desk as I thought they would have the same manner as the gentleman the night before. BOY WAS I WRONG! The ladies name was Kathy, and as soon as she saw us she came right out checked to make sure there was enough coffee and breakfast and promted us with "Good Morning" in the sweetest possible manner, she was also extremely knowledgable about the inns and outs of the hotel and places in syracuse that we could visit... along with knowing the directions without looking them up. She talked with us for almost a half hour and she was so extremely plesant that it completely made our morning. Upon checking out we were 3rd in line, and to our surprise she was as helpful and sweet to every customer... even the one in front of us complaining about EVERYTHING. She kept her cool in a way i definatley could not, and just kept on smiling like it had no effect on her. If this lady is not the front office manager, you should make sure she is... She has the BEST customer service skills i have really ever seen. She is an asset to your company and we can only hope you realize that.

Anonymous 10/8/11 9:28AM
I was part of a group of 7 motorcyle riders that got caught in an unrelenting rain on July 8, 2011. We stopped at the Days Inn in Morehead, KY. We were welcomed, given coffee and towels to dry off while we checked in, and the manager assisted us in getting our wet packed clothes dried out and checked back to see that we were doing ok. The rooms were clean and well-maintained, and we could not have had more pleasant accomodations.

Jim 8/7/11 2:19PM
Days Inn, Grandville Michigan, no faucet in the bathroom,no tissue, 1/3 roll of toilet paper, No waste basket in the room, mold on the ceiling, the bathroom ceiling dripped when someone was taking a shower to the point that the room looked like it had just rained. Missing carpet under the counter, 2 tv's one remote. I will say that the hotel was pretty clean and the staff was very friendly.

Anonymous 7/24/11 4:58PM
My husband and I just stayed at Days Inn in Grreat Falls Mt from May 7 until May 10th and had a great stay. My husband is in a wheelchair and getting around in lots of motels it difficult. This Days Inn is great and fairly wheelchair friendly. I would like advice the head office of a great empolyee you have there. His name is Paul and he is the Desk Manager there. We have stayed a few times at this Days Inn and every time we are there ;Paul is working. He is so friendly and goes out of his way to help the customers have a enjoyable stay. Pleas pass on this email.

Beeevers 5/13/11 12:06PM
Just a few comments on the Days Inn in Vincennes, IN. I like the build and everything was very nice. I love the pool along with my family. We will half to go again soon. Evryone was very helpful and friendly. They have come a long way.

Anonymous 1/17/11 9:27AM
Yes I would like to say that the Days Inn is coming along very nicely. I enjoyed my stay and the Hotel. Evryone there is very nice. The Hotel looks really nice. I really like the rooms. I slept like a baby. A few more thing to take care of, but I would go back. It was just like home.

Anonymous 1/17/11 9:19AM
I stay at Days Inn in Vincennes, IN and I had a very nice stay at this Hotel. The front desk was very helpful, and the housekeeper were very friendly. I love what they did to the lobby and the rooms was very nice and spaceious. I would very much like to stay there angin on my next trip to Indiana.

Anonymous 1/17/11 9:12AM
Days Inn in Welland ontario Canada is the best...the girls that work there have gone way beyond and above the duties looking after an elderly disabled family member that had to stay there for a few months long story but the staff there were just unbelievable.....l would recommend this place anytime to anyone..not the fanciest of places but the service is above and beyond....

carol 1/7/11 12:42PM
20 September 2010

I called Customer Service around 8p.m. tonight to cancel my reservations which I had made online for my stay at Days Inn, Mt. Pleasant, SC. I realized that I had missed the deadline for canceling reservations

I spoke to Brenda and she was very helpful , called the hotel in SC and got my reservations canceled. I really appreciate Brenda's assistance.

In the future, if I need to go to South Carolina or anywhere in the US, you can be sure that I will stay at a Days Inn property.

To Brenda, thank you very much for your help, I really appreciate how you handled my situation.

Best Regards,
Maria Thompson
Cancellation # 98924571

maria 9/20/10 5:48PM
I the Last 2months I have stayed in 2 different Days Inn and both Experiences I just had to make the best off!!!! Rooms are over Priced for the lack of that they offer.. First one in Suffolk looked nothing like its internet pics. Bed had a giant stain in the middle, bathroom was in dieing need of a remodel...Smelled like someone pee in the corner... The second one in Mrytle Beach was not as bad still smelled but for someone to stay on the 8th floor with no elevator is Crazy.... I hope they read into theses comments and make some changes or I might just live up to the Hotels name and end my Days with them..

End of Days 8/9/10 5:06AM
My husband and I travel to Florida in February every year. After driving straight for approx. 22 hours from Ontario, we decided to stop at the DaysInn in St. Augustine which is between Jacksonville and Daytona. Because it was an "event" weekend, coupons are not honoured, but decided to stay there anyway. For $64.95 the room was beautiful. It had the most comfortable bed we have ever slept in. The room was especially clean and well presented. Guests of the hotel are given 10% off of any meal at the IHOP within the hotel. We give this DaysInn 100% thumbs up on this one.

Jane and Tony 2/22/10 2:23PM

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If you like excitement then the Days Inn in Kent WA is the place for you. Drug deals, prostitution, drunken brawls, parties, mayhem and foolishness at all hours of the night.
Hotel staff who could care less and an executive housekeeper who had her nose in everyones business. The housekeepers look unkempt in their torn, faded, dirty smocks and barely could speak any English so getting things for your room was nearly impossible. Breakfast if you could call it that was awful. Beverages in dirty containers, muffins were gross. Rooms had dirty carpets, dirty walls, burn marks in the carpet.
With as many times we have seen the police here I'm shocked that this place hasnt been shut down.
Clampet4 4/23/13 11:44AM
The days inn i work at in pa sucks.The owner bhupinder singh takes cash that people pay and puts it right in his pocket, doesnt put it in computer so that days inn corporate or the irs never knows about it.He pockets thousands of dollars a week.He is not fair with his employees treats them like dirt. His wife gets a pay check every two weeks and she dont even work there at all, thats not right or fair we get paid 8 dollars a hour,and thats why we will never get a raise because she gets a pay check.I hope so bad that some one will read this from corporate and do something about it please it is not fair, Days inn is suppose to be a great and fun place to work. You want your employees to be proud that they work at a days inn but we are not its time to make a change.
555american 4/15/13 2:28PM
I work for a Days Inn, I'm not a happy employee. I am treated unfairly and rudely by the manager and the owner never is around. This hotel is a joke and feel that going from 30 hours a week to 8 hours a week is a little unnecessary! I am a single mother, 8 hours a week at $8 an hour will not feed my child nor put a roof over their head! Every guest i check in or check out seems to have a problem with our manager, as well as most of the employees have a problem too. our hot tub is boarded over because they dont want to have a lift put in and are eliminating it altogether, which i get to hear people complain about to. there is nothing i can do and i get the customer attitude for it. not fair. you should really take some initiative to inspect all of your hotels and make sure the employees are treated fairly. we are not slaves, we are your co-workers.
Anonymous 3/8/13 3:01PM
I worked for a Days Inn in Bridgewater New Jersey and I can tell you this is no gem. The furniture is old and stained. The beds old and need replacing. Bedbugs, roof leaks, wet carpets, doors with hinges that do not work properly, electrical hazards (in several rooms, the leaks from the roof drop into lamps), and the houskeeping is average. Many times towels are forgotten leaving the guest no towels. Sometimes rooms are skipped, left unclean. The front desk staff is unremarkable except for Ashley and Michele who do their jobs above and beyond. The whole hotel needs renovation and repairs. The Wi-Fi is horrible and the bandwidth is not good enough. The cable television selections are limited. The Sports Bar that's there is only open three nights a week, none of them being sunday. Raises for the staff are unheard of. Days Inn would do well to drop this one at the first opportunity. It is apparent the owners do not care about this property, only about the money it brings in.
Realistic 12/30/12 1:05AM
I am a Days Inn employee have been for 6 years now. Anyways went to take a trip called made reservations and all that good stuff in Port Huron, Michigan. The guy at the desk tried to tell me cause i was an employyee i get charged by guest, and he was changing the rate. He countined to argue with me I said just give me my room (yes, a couple swear words). He told me that I am a days inn employee and that i am not to act like that, well guy If you dont broadcast it nobody would know. I will not stay at this hotel again. Oh, i was told by the manager I didnt have to Pay deposit and the guy at the front said i did and then argued about it.
Anonymous 4/14/12 4:51PM
I work at a Days Inn and I am here to tell everyone a secret. If they arent American owned dont stay. The one I work at sucks real bad. These freaks dont give a POO about nobody but their selfs. I am astouded by what satys in these dumps. By the way we have had alot of problems with bed bugs. Please people stay where Americans are working and own. We dont enough jobs for the Americans and so we need help to get this going. Dont stay where dot people run it. PLEASE!!!!!!!!!
Unknown 12/3/11 7:31PM
Well I work for a Days Inn and working here has really opened my eyes to see how disgusting it is. Biggest concern.... Well i would have to say the mattresses that my boss has not replaced since he took over this establishment years ago. I would say it's at least 4 years. I'm not really up to date on how often mattresses should be changed but when I get one out of ten guest complaining about bed bugs I think it's time to get some new mattresses. Rooms should be closed down or out of order when a problem like this arises. They should also be put off market when there is mold growing in the bathrooms floor cracks from the over spill of clogged toilets or a dripping pipe. Another rule that I am also aware of is that guest should have some sort of cups in the rooms, well aren't they supposed to be sealed? Yes the answer is yes, yet they don't really seem to care all that much here for christ sake we don't even have a manager. So if you have a problem at this hotel you can put your name on the list to get to talk to the boss. I figure it'll be a couple weeks before he gets to you. We never are stocked up fully on breakfast items, so I advise people that are wanting a breakfast at a Days Inn to really only stay on the weekends thats really the only time they have everything in stock. I would know this because I work as the person that has to restock these items and until recently i was only working on the weekends. Little did I know that once I started the night shift on the weekdays that I would have little food items to work with. so with all that being said I post this up for the people that want to stay at one. I advise you not to do so. I know that Days Inn is a franchise and most of them are independently owned so there's not much that one can do. I ask you all... Do you really want to stay at a place that has a reputation of cutting corners sometimes even fail health inspections? Chose a different one because most likely you will not get what you paid for. If you want the same quality that you would get at a Days Inn but for a fraction of the price I suggest getting the roach motel down the road from Days Inn. Most likely they will have one or two around. This name brand establishment will just let you down.
Anonymous 6/21/11 11:07AM
Days Inn Pigeon Forge Tennessee, I was an employee until today 10-11-2010. This Days Inn has mold in the rooms, leaking roof, leaking plumping, rooms that smell like cat pee, cracked walls, stained walls, floors , stained carpets beds with blood on the blankets and sheets down to the pad. Rollways tied up with plastic bags, insects in the rooms, stained bath towels and washcloths, stained sheets and pillowcases. Guest adult stuff left in the beds, under the beds and in rooms. They have Mexican families cleaning the rooms. If you can call it that. The owners are from India. All complaints go directly to how these people live theirs life. The manager is white but not any better than the owners. If we had a real health inspector in Pigeon Forge this Days Inn would be shut down if nothing else for the mold that is growing. Days Inn Corporate knows of the condition of this Days Inn. Americans can�t complain because they support these people with their money. But who cares right?
deskclerk 10/11/10 1:52PM

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