Posted by C Williams
I bought a GE fridge on September 22,2023. On Christmas Day we opened the freezer to find everything liquified and ruined. It's been 4 days. Their online customer service mandates I call. When I call, I get stuck on hold for ridiculously long hold times. At the end of the hold, they either hang up on me, or tell me there's no service provider for my area. When I called Dennings, where I bought the fridge, they were able to contact a Chat rep. The Chat rep told him my fridge is over three years aold and is no longer covered under warranty. He tried to give them proof of purchase and they told him to call another number, which resulted in more endless hold times. I'll never buy GE for as long as I live. I will discourage everyone I know from ever buying these shatGE products as well.