Posted by Anonymous
Placed my order last week and paid $10 extra per book for expedited shipping, so that I could get my textbooks before classes started. I still haven't received either of the textbooks I ordered, and classes started 2 days ago. When I contacted campusbookrentals, who was filling one of the orders for half.com, I was told that their shipping instructions from half.com were to send the book in 5-8 business days. So I PAID for 4-day shipping (expedited) but did not receive it. Then when I tried to contact the customer service number @ 1-800-545-9857, after pressing option 3, the call automatically disconnects and I cannot get through to a live person. Save yourself the trouble and go through campusbookrentals.com. They provide free shipping to and from, and they actually have a customer service number with a live person to talk to. I will NEVER order through half.com again. It has been a disaster.