Posted by HomeAutomations
Absolutely horrible experience. Purchased a Honeywell wireless zoning kit from Supplyhouse.com Their product specialists told what I needed so I ordered it. Came in and had no directions on what the ABCD terminals went to. Long story short, they weren't able to help me there and directed me to Honeywell Support. After a total of 5 hours on hold over the course of 2 weeks to talk to people that don't speak good english, transferring me to the wrong queue, and just leave me on hold for over 45 minutes at a time. I finally requested a refund from the vendor and will not order from them or purchase any honeywell product again.