Posted by PissedOff
Terrible company. We got locked into a 5 year contract and were promised service calls, ink service, the works. It was like pulling teeth to get any sort of service on these machines and forget about trying to order ink. They would always be "short" or there were limits (we are a multi store company and had all bizhub printers in every store)
When we were close to the finish line, we paid for early termination, got the paperwork, sent off the machines and thought everything was finally done. They are still taking money from our account, sending us bills, and bouncing us around from person to person so they can keep stealing our money. We put a stop payment, so they upped the service amount to bypass it. We sent the machines back and they say they have no proof of it. Avoid them at ALL costs.