Limewire Customer Service
User Reviews, Ratings and Comments
NEGATIVE Comments
45 Negative Comments out of 45 Total Comments is 100.00%.
POSITIVE Comments
0 Positive Comments out of 45 Total Comments is 0.00%.
Issue Resolution
Reachability
Cancellation
Friendliness
Product Knowledge
- Submit your comment >>
-
I'm one of those victims too cause I payed for the 3 years and I can't sign in cause its asking me a code and I can't get a hold of anybody to help me with it I WANT A REFUND!!! :(Patijmac 2/27/13 7:16AM -
Limewire, you took my money and now you have abandon me. I can't find your phone number nor your E-mail. Please let me know how to get a refund. My computer crashed and after having it fixed, I can not download anymore. WTF over ?Anonymous 1/12/13 9:36PM
-
samething here paid for 3 years had to get comp cant find anyone to talk to to get the link to download and add my lic key tocherokee51 9/26/12 2:40PM
-
I was to pay 2.49 for one month. I was charged oer fort dollars on my account. On top of that the customer service number does not work. WTF. I wish i knew about ths coments befoe i signed up.If anybody knows a number for me to contact to get my money please let me know. Has anybody reportd this to the bbb? I want my damn money back!!!!!!Anonymous 8/30/12 1:05PM
-
I was thinking i might buy limewire for my grandson , i looked at my three options , limewire charged my Visa three times three different amounts I desided not to purchase because his mother has this service I would like to be refund, Please respond, I am on disability and I am now broke , I was trying to find the least expensive limewire payments but i found out that his mother has this service so She told me not to purchase it, I didnt want any and I was charged three time..How can this happen I never finished any transaction and you still charged me. That is so wrong.Pretty sorry I cant talk to someone on the phone.dont have one 3/6/12 8:22AM
-
I just got a new monitor and I am unable to redownload the Limewire on it. I do not want to have to pay a second time. When I have already paid for the 3 year plan. I wish to use it again but cant seem to download without paying. I tried calling the number it has given to get help on how to do so. No one picks up and I do not want to have to pay each year if I am unable to use it on my new monitor.Anonymous 2/15/12 12:43PM
-
you stole fifty dollars from me with bullCRAP limewire....i want my money back. i also tried to get some wat to contact you so i put the one mont at a time and you stole another fifty dollars from me and i want it all back on the card that i paid with. i have spoken to my lawyer and he said that with all the trouble limewire is in that he should be able to get it with out suing you. but i thougt i would write to you first to see if we could deal with this with out the lawyers getting involved. now how soon can i get my 200 dollars back..... it has been very diffictul getting to anyone in limewire and i think you are still frauds as everyone said!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!lmbroner 1/25/12 10:43AM
-
I have been trying to redownload limewire pro and can't seem to do so.. (I paid for the 3 year plan and used it for 6 months.) I've been trying to get a hold of tech support for 3 days and no luck very dissapointed. The way they do business sucks! How can you run a business without a phone number or tech support you can get a hold of?Anonymous 1/13/12 7:40AM
-
I have been trying for the last three weeks to get in contact with customer service personnel but have not been successful. I paid for membership but later on decided not to continue. I was told to uninstall the software before I am refunded. I did but can not get hold of anyone by phone or e-mail to get my refund.Anonymous 1/5/12 2:11PM
-
I paid for this B.S. and was only able to download one time. This bull can't get in contact with anyone. Everytime I get on it says download and asking for a payment again.
There needs to be live support at least until 10:00 p.m. and week-ends. I have a job and can only get on the computer at home after 5:00 p.m.j.williams 1/2/12 7:21PM -
i payed 30.00 i want my money back no number to contact this is bull.... i tried getting music then it said i had to download to something else that costs. i wantr my money back ethumma@cruiser.eicc.eduAnonymous 12/26/11 7:17AM
-
Signed up for Limewire Pro.... Stated it was $2.49 a month .... But they took out of. My account...$41.03..... W.T.F.....!!!! On top of that.... I can't click & drag to my itunes ... Library....AGAIN........W.T.F.......!!!!!! CAN'T EVEN GET WHOLE OF THEM FOR MY REFUND..... It's only been......1 day ...!!!!! VERY UPSET......!!!!!!!!!!!Anonymous 12/21/11 7:01AM
-
I also subscribed to the 3 year plan and can not get connected. I have e'mailed numerous times and still cannot get connected. Please email me at ms30025@yahoo.com or call me at 931-308-8405... I am very upset and unsatisfied with this whole ordeal....!!!!ms30025 12/8/11 6:40PM
-
Don't expect to get any refunds for this product. Limewire as we know it was discontinued in 2010. Since then, scammers have been charging people to download it. Once you give them money, it's gone.
The internet is a treacherous place. You will always want to research companies before forking over any money.Shassa 12/2/11 4:15PM -
Cannot understand you took my money for the service, but I cannot even get hold of anyone to ask help how to download, everytime i click download it prompted me to buying the service again and you guys just took my money of $37.95 already pls e mail me to ammie033@yahoo.com or call 626-667-7147emelia 12/2/11 2:37PM
-
i saw the special of 12.95 and when the transaction was complete they charged me $50. IM SO MADAnonymous 11/30/11 8:58AM
-
I already paid for the program. But is very difficult to download the program and I believe that I paid twice I used my debit MasterCard. Can you please send an email as to how to download it. I have Windows Vista. I have tried to call you, but you say that have technical support 24/7. But you don't answer the phone.
Thank Youjmechanic5 11/28/11 9:21PM -
ON NOVEMBER 15,2011, I PURCHASE THE LIMEWIRE SERVICE AN SUPPORT FOR 12.95. YOU ALL TOOK $55.00 FROM MY MASTERCARD AND I W0ULD LIKE TO HAVE ALL OF MY REFUND BACK,PLEASE!!!!!! MY EMAIL IS ROSE33059@YAHOO.COM. HOW COULD YOU BE SO COLDHEARTED?
rose jones 11/15/11 5:38PM -
I requested a refund within your 7 day money back gaurantee period and wish to be contacted by a company representative to confirm that my authorisation has been processed. Please contact me at stuartsimmons02@yahoo.com.au IMMEDIATELY. Judging by the other comments on this link, you may end up with class action if you do not do as people request.Where's my REFUND! 11/13/11 3:40PM
-
i purchased limewire pro november 8, 2011 with a credit card and i feel like you all is takeing people money. contact me at.laddy jay 11/9/11 7:37AM
-
this company is b.s. I downloaded lime Pro for 12.95 and on my debit card they charged me 48.95 and I can't get anyone on the phone. Im going to have the charge deleted thru my bank if I can
sueadal 10/31/11 10:05AM -
I have payed for lime wire and it has been billed to my debit card but it is not accessing. I want a refund i cant call anyone and no one will email back I want a response now please. my email is kirkmelissa@gmail.com I feel like u have stole my money. i will get a respresentive if need be.Anonymous 10/28/11 9:25AM
-
It told me it was 12.96 and took out 80 dollars off my card. I want my money back NOW!! And not only that, its telling me that its been closed and i cant download any music now. Im seriously really pissed off!!!Kala 10/27/11 2:51PM
-
these people are such scammers it said it was going to cost 19.95 for two years and ended up charging my moms card 80.00$ i am so pissed and cant get a real person on the phone!! cant stand theifslime wire sucks 10/25/11 7:33PM
-
Did you all change back from Lime pro to Limewire,because if you did I paid 69.76 for something that was surpose to be 12.95.I got my other part of my refund but my icon on my computer went away and I didn;t get any service.what the hell happen.R.MAnonymous 10/22/11 3:01PM
- There are currently 0 Positive Comments for Limewire.
Be the first to submit a Positive Comment >>
- There are currently 0 Employee Comments for Limewire.
Be the first to submit a comment from an Employee >>
| Share With Others |
|
|
| Awards |
 We are proud to recognize the companies providing the best customer service each year within their industry. |
| Comparisons |
| Check out these popular comparisons of Limewire customer service versus other companies: |
| Company Replies |
| Authorized representatives of Limewire can sign up to reply to any of the comments found on this page. |
| Contact Information |
|
Customer Service (Billing) 212-219-6050 Limewire customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
|
| Corporate Office |
|
Locate the Limewire corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.
|
| Get Help Online |
|
Get immediate support for your Limewire questions from HelpOwl.com.
|
| Reviews & Ratings |
|
View thousands of Limewire user reviews and customer ratings available at ReviewOwl.com.
|
| Company News |
|
Limewire P2P Network Adds Anti-Malware Protection ... $34.95/year Pro service also adds many other perks, such as faster downloads, a video player, access to BitTorrent and Gnutella as well as tech support. ... LimeWire Morte The site itself has no other functionality other than a legal notice announcing the injunction and links for media and customer service contacts. ... LimeWire Adds Malware Protection "The $34.95/year Pro service also adds many other perks, such as faster downloads, a video player, access to BitTorrent and Gnutella as well as tech support ... |
