Nextar Customer Service

User Reviews, Ratings and Comments

Nextar customer service is ranked #890 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 21.50 out of a possible 200 based upon 69 ratings. This score rates Nextar customer service and customer support as Terrible.

NEGATIVE Comments

67 Negative Comments out of 69 Total Comments is 97.10%.

POSITIVE Comments

2 Positive Comments out of 69 Total Comments is 2.90%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Nextar

    Customer Service Scoreboard

    • 21.50 Overall Rating
      (out of 200 possible)
    • 67 negative comments (97.10%)
    • 2 positive comments (2.90%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.7 Issue Resolution
    • 1.7 Reachability
    • 1.4 Cancellation
    • 2.6 Friendliness
    • 1.9 Product Knowledge

Add your review!

Posted by Anonymous


You all are horrible. I live in Metairie LA and the fact that you have continued not to support ABC is ridiculous.
I'm moving on. I just canceled all of my local networks on ATT and will move to only streaming channels.
This is ridiculous considering that I am paying for nothing.

Posted by JW


You make me sick to my stomach!

Posted by Disgusted


So you are trying to strong arm Dish Network into accepting your agreement by taking the channels off Dish and using us the viewers to get upset with Dish. Well we are not upset with Dish, we are upset with YOU. You do realize when you charge Dish more money for the channels it eventually gets passed on to us. You are ridiculous if you are thinking we want to pay more money to Dish and in turn to you. You are totally disgusting and childish in taking off channels from Dish. Maybe you shouldn't be so greedy. People can barely afford to watch TV any more and yet you want more money for your programming . Shane on you!

Posted by ANITA


Ok Nextar, I've Had Enough Of Waiting To Get My Local Channel Back. Apparently You Don't Have Enough Money And You Are Negotiating With Direct Tv For More Money. Maybe You Should Be Asking Customers What They Want!! Consumers Like Myself Are Being Held Hostage By Your Greediness!! Maybe You Should Be Asking For Ransom Money If You Need More Billions!!!! Give Consumers A Break For A Change, I'm Sure It's Not Affecting Your Life In Any Way!!!

Posted by Anonymous


Nextar. Knock off the greed and settle with Dierct TV.
I think your executives are making enough money already!

Perry A. Sook
President, Chief Executive Officer and Director
$14,587,076

Timothy C. Busch
President, Nexstar Broadcasting, Inc.
$4,745,308

Brian Jones
Executive Vice President, Chief Operating Officer
$1,824,532

Thomas E. Carter
Chief Financial Officer and Executive Vice President
$5,308,823

Gregory R. Raifman
President, Nexstar Digital LLC
$3,503,684

Greed greed greed!
Nobody's worth $14 M a year. Are your shitting diamonds?

Posted by BSUPSET


I see your average reviews are less than 3 stars. I would give you zero if I could. For God's sake settle with Directv! I will boycott your channels, and encourage others to do the same. I WILL be contacting your local affiliates as well. Using customers as a bargaining chip is not right. Oh, I have voiced my displeasure with Directv as well. This is NOT the way to run a business!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted by Anonymous


Stop holding DirecTV customers hostage while you throw a temper tantrum because you want more money. Give us back the local channels we are paying for!!!!

Posted by Anonymous


I Need To Purchase A Snap-on Bracket, To Attach Unit To Window.....

Can You Help Me? Unit Serial

Posted by Ken


I have to say, this is the best GPS on the market. I drive a truck for a living and my wife bought the 3.5 inch screen GPS at target . It was super cheap I think 30 dollars on clearance. I have had this for 10 years and never once had a problem. A trucker friend of mine bought a very expensive GPS for 400.00 and it lasted 6 months. The sad news is it broke on me last week and I bought a gariman, I hate it. So now I have duck tape holding my trusty Nextar together and put my gariman aside. It broke after it fell off it's mount. I hope I can find another one. It was like an old friend.. All the negitive reviews I don't agree with. Love mine.

Posted by mike


device says file corrupted, run virus check then reinstall the application. spent 3 hours trying to do this with no success. can't find any direct connection to Nextar. will look for a more dependable GPS.

Posted by Jamcat


Received a photo frame as a gift but unfortunately it will not play. Tried to contact you by internet and by phone but alas nothing. Where do I go now????

Posted by Mike De Muth


How do I order a new auto adaptor for my 14-bc GPS unit The tip came off inside the car receptacle and shorted out the electronics.



Mike De Muth

Posted by Anonymous


I sent the following question to It was returned and I was told the e-mail address, which I got from your web site, did not exist.



Hi,









We received a 7.0" Digital Photo Frame as a Christmas gift in 2007.









It has stopped working. When we attach a USB and turn the machine on we just get a white screen, no menu.









I was wondering if there was something I could do to make it work again. Do you have any suggestions?









Thank you,









Jim Valentine ([email protected])

Posted by Anonymous


Terrible Customer support. I listen to the phone options and they lead no where. Have a question about the rechargeable battery> So, who do I turn too??

Posted by andie


I also purchased a nextar Q-04 GPS and need to update my maps however one cannot get any help from anywhere to do this noone seems to know anything about it. Nextar ruined their own reputation and from all the negative comments, I wasnt the only consumer screwed Nextar will never get another chance to fraud the consumer.Thank God.Ill have to buy another GPS from a reputable company.

Posted by Anonymous


Is this a working number for Nextar? Can't get a person on the oline and the recorded message is about nothing to do with Nextar!!!! Sounds like you have no happy customers from the reviews I have read today. I am joining the crowd of unhappy customers.

Posted by Anonymous


it would be nice to talk to a live person on how to up date maps on my nextar

Posted by Anonymous


I have been trying to reach customer service for over 3 week period, the numbers that I have been given are not affiliated with your company. This is the 4th Nextar(GPS) that has stop working. in the past the store that it was purchase from would give me another but they no longer care your product. I now know why. Very dissatisfied customer.

Posted by Anonymous


could not get any connection for customer service. Need to know why I cant download update maps for GPS

Posted by Anonymous


Frustrated with brand new gps. Screen shows: FATAL APPLICATION ERROR. CANNOT START THE MAIN NAVIGATION ENGINE. Called customer service. Computer msg trying to sell me product!!

Posted by Anonymous


I have brought. A nextar GPS my unit quit working. About two weeks ago, I only had it about5months now it says on screen that it has preformed an illegal act. Well I contacted Tom Tom who had brought out nextar , they were unwilling to HElp me. I would like to think that before. Accompany buys out another company they would investigate their. Acquisition. Well there must be at least50000 people out there that own these now useless pieces of GPS,s well perhaps it is time to launch a class action suit against The former owners or at least have Tom Tom provide some support for us, since they knew what they were. Acquiring?

Posted by Anonymous


I have been trying to make contact with a nextar represenative through your website lising of a phone number with a message that the number is invalid. I can be reached by

contacting me by means of my E mail address

Thank you Dennis Rybicki

Posted by Anonymous


this company does not maintain its sites or telephone number and csn't get any service to get a gps to work

Posted by VG


service sucks No customer service #

nextar is a no good

Posted by mmike


I ordered the v5 unit prioer to going to florida Jan of 2013, opened it the day before trip, it has never worked. AMAZON refused to help because i opened it a couple of days after their 30 day policy, can't get in touch w/NEXTAR, by mail or phone A real peice of junk, useless is the only word for it

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Posted by b_c 1963


wonderful fast help with my gps unit. it wass my fault could get wire hooked to plug right. easy step by step walk through by customer service agent. Bill Carrole

Posted by Anonymous


Very helpful. I had problems registering my gps syste, online. One call to this helpline completely solved my problems. Thanks

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888-849-0846

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Nextar Manuals
Company News
Nextar 43LT
Cons Small initial POI database. No turn-by-turn list view. Can't save current location. Maps for U.S. only. Traffic receiver not built-in. Bottom Line. The Nextar 43LT is a worthy competitor to the Editors' Choice Garmin nuvi 265T, but its lack of a ...
Nextar SNAP7
Good value for a GPS with a huge screen. Text-to-speech conversion. Lets you choose between simple or advanced interface options. Cons Small POI database. Not upgradable to support live traffic. Audio output isn't very loud. Screen appears washed out ...