Oregon Scientific Customer Service

User Reviews, Ratings and Comments

Oregon Scientific customer service is ranked #1015 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 12.80 out of a possible 200 based upon 17 ratings. This score rates Oregon Scientific customer service and customer support as Terrible.

NEGATIVE Comments

17 Negative Comments out of 17 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 17 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Oregon Scientific

    Customer Service Scoreboard

    • 12.80 Overall Rating
      (out of 200 possible)
    • 17 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.1 Issue Resolution
    • 1.2 Reachability
    • 1.3 Cancellation
    • 1.8 Friendliness
    • 1.0 Product Knowledge

Add your review!

Posted by Anonymous


How can you forget about good old Oregon Scientific JMR828WF ,

I have used it since 1999 to my greatest satisfaction, actually two of them.
Flawless, scratchless beautiful monstres.
Mowhere can I see it on the Internet, I am amazed. How can it be forgotten. Or am I so old? (In fact I am).

I think it would be to the satisfaction of many if you featured a site showing the photo of all your clocks, weather clocks atomic clocks. It is not such a big job.....

Posted by Avoid Oregon Scientifc


DO NOT BUT OREGON SCIENTIFIC PRODUCTS THEY DO NOT STAND BEHIND THEM
This Complaint applies to BOTH the Oregon Scientific Store and Oregon Scientific Corporation. The Store sells Oregon Scientific products, but when I contacted them with a warranty issue, they told me the Store just sells Oregon Scientific products BUT is not responsible for support of any product or warranty claims. The Store directs you to what is apparently the Corporate office at [email protected] which never answers any emails you send them. I also tried to call Oregon Scientific Corporate, but all the numbers I found were disconnected. I contacted the Oregon Scientific Store a total of 3 times and got back the same "canned email" response directing me to [email protected] even when I specifically told them that after a month I've gotten no responses to my emails to [email protected].
I wondered if my situation is unique. The answer is that it is not. There are numerous complaints against Oregon Scientific on the BBB website for the Portland, OR area. Notably, most indicate that the BBB's inquiry to Oregon Scientific about the specific complaint have gone unanswered!!

Posted by Anonyniys


Submitted a warranty claim to an email address supplied by Oregon Scientific. No response to two emails. I tried to call but all I get is a busy signal. Do not buy any product from this customer as their product support is non existence.

Posted by Medic


Any thing purchased through this company or by this company is nothing more than a paper weight . Years ago they would work with the local fire departments and such , now they wont , we got a home system ,that the solar hook up quit working they told me when I did finally get ahold of some one that it is no longer made yet its MFG date was 2018 and they still sell it . Then I was told that they would send the part 8 months later NOTHING . Bunch of garbage that they sell !!!! Their reps are rude and WORTHLESS Pieces of trash

Posted by Bob


phones are either disconnected and/or unmanned ,, email never answered , order replacement sensor a month ago , 11/16/2018, as of today 12/17/2018 not recived , order status still shows as processing . Emails go unanswered . Considering filing a fraud complaint with US Attorney .

Posted by bob


The phone number for customer service is never answered and emails to customer service are never answered.

Posted by Anonymous


Phone # is never answered.

Posted by Contributor


This company is rated "F" by the BBB.
Customer support is non existent. Purchased a RGR126N Wireless Rain Gauge 5/13/2017. It stopped working Oct 2018 and all attempts to contact support have failed. Their 800 phone numbers result in busy signals- even on Sunday when they are closed. Emails to company remain unanswered. While the equipment may be out of warranty, I expect to be able to communicate with Oregon Scientific for assistance in determining the problem. BBB's F rating is appropriate in this (former) customer's opinion.

Posted by Anonymous


The worst. No phone contact,no e-mail response. Corporate phone number rings busy
I need a new wind gauge or I would go some where else

HELP

Posted by Anonymous


They don't answer e-mails. Can't apply discount options
Line always busy

Posted by Anonymous


Please call me

Your is busy for an hour.



Need help

Posted by Anonymous


The worst customer service ever !!!!! Can't get a hold of a real person during working hours!!!

Posted by Anonymous


Since placing an order on 2/21/2018 resulting in a charge to my credit card I have not received the product nor a confirmation notice. I have made repeated phone calls to their customer service numbersand was told to leave a message, however, their mailbox is full. The Corporate phone number appearing on their web site is a non working number. Followed up with 2 e mails over the course of a week. without a response. Their "customer service" is non existent.

Posted by Anonymous


I can't reach this company customer sercvice in any way regarding my waranty. It looks like they intentionally don't want to proviade a waranty servoice.

Posted by zantac


Been trying to get help by email and phone for days. Still no response. I actually bought a 1-year extended subscription for the content for the 'smart globe' and all I got in return was a PayPal receipt, but nothing back from the company such as a key. The device still doesn't work... HELP!!

Posted by LuisR


I purchased an "Anywhere Weather" system in September and it has never worked correctly. I have spent hours with Technical Support and Customer Service and they promise to take care of the problem and this is November Thanks Giving week and no replacement for the bad components or any other suggestion to make my system right. I have spent hours wasted taking to the staff in the Philippines and they pretend to assist, but only to get you tired of working on the problem. No Help at all.

Posted by Anonymous


Have tried several of your options to get customer service and each of them does not work. Messages do not get sent. I have a Solar weather Station BAR806HGA that the sensor for outdoor humidity is not working. Trying to get information on correcting it. How can I get in touch with your people?

There are currently 0 Positive Comments for Oregon Scientific.

Be the first to submit a positive comment
There are currently 0 Employee Comments for Oregon Scientific.

Be the first to submit a comment from an Employee

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Company Replies

Authorized representatives of Oregon Scientific can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Support
800-853-8883

Oregon Scientific customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

Locate the Oregon Scientific corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Get Help Online

Get immediate support for your Oregon Scientific questions from HelpOwl.com.

Reviews & Ratings

View thousands of Oregon Scientific user reviews and customer ratings available at ReviewOwl.com.

Oregon Scientific Manuals
Company News
Oregon Scientific's MEEP! X2 kid-friendly tablet can be yours today for $150
After seeing it make an appearance at the FCC offices back in August, we knew it was only a matter of time before Oregon Scientific would begin loading shelves with the MEEP! X2. Today, the company made it official, announcing that its second-gen ...
Oregon Scientific Grill-Right Bluetooth BBQ Thermometer
The Oregon Scientific Grill-Right Bluetooth BBQ Thermometer is useful with or without a smartphone, but it doesn't quite measure up to the competition. By Alex Colon. Grilling is supposed to be a fun, relaxing activity, but there's nothing relaxing ...
ATC Chameleon di Oregon Scientific raddoppia le riprese, raddoppia le emozioni.
A Natale sorprendi i tuoi amici con un regalo esclusivo: ATC Chameleon di Oregon Scientific, la prima Action Camera al mondo con doppia lente fisheye per le tue riprese video in HD. Ultraleggera e compatta, ideale per chi ama gli sport e preferisce ...