Pizza Hut Customer Service

User Reviews, Ratings and Comments

Pizza Hut customer service is ranked #763 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 25.02 out of a possible 200 based upon 5179 ratings. This score rates Pizza Hut customer service and customer support as Terrible.

NEGATIVE Comments

5,012 Negative Comments out of 5,179 Total Comments is 96.78%.

POSITIVE Comments

167 Positive Comments out of 5,179 Total Comments is 3.22%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Pizza Hut

    Customer Service Scoreboard

    • 25.02 Overall Rating
      (out of 200 possible)
    • 5,012 negative comments (96.78%)
    • 167 positive comments (3.22%)
    • 41 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.5 Issue Resolution
    • 2.5 Reachability
    • 2.0 Cancellation
    • 2.6 Friendliness
    • 2.3 Product Knowledge

Add your review!

Posted by Ohitstastyalright


Store Manger sales weed to employees and then complains about them smoking it on the property and the distract manger knows that she sells the weed. She also lives with district manger. Very rude to staff and employees. Barely at the store but adjusts my time for taking a break after work 16 hours but told me I could take a longer break because I'm working an OC. I work hard. I do take too many breaks but I'm grateful to know that I will never have to deal with this again.

Posted by Anonymous


Pizza Hut Generally Sucks Big Time.

Hard To Reach And Obtain Any Real Help From Anyone At Corporate Office Or Local Store.

When I Contact The Local Store, I Am Told To Contact Corporate. When I Contact Corporate I Am Told To Contact Local Store.

My Issues Have To Do Mainly With Their Lously Web Page And Ordering System Online. The Whole Online Ordering Experience Is Just Horrible. I Have Been Kicked Off The System During Various Stages Of Attempting To Place An Order With Pizza Hut And When Also Attempting To View My So Called "hut Rewards".

Calling Corporate Is A Joke. I Called Today To Be Infornmed Of Their Open Hours, Which Is Now. When I Go Through Their Response Unit, I Am Informed That They Are Currently Closed @ 11:30 A.m. Eastern Time.

Posted by Anonymous


The Pizza Hut in Roanoke, Alabama customer service is horrible. They are not professional and have no sense of time. I have been door dashing for this location for one week, and it's the worse store of all locations I service. It's times I've been there where the employees are holding a baby in the kitchen area. There is a booth in the store, setup as an office and the employees and their entire family sit there and eat totally ignoring customers. The food is never ready when I go to this location, it's always a 20min or longer wait time. They allow customers to sit in the driveway without pulling them up when order is not ready, and the line ends is wrapped around the store. They are not wearing proper shoes for a restaurant, employees in the store wearing slide in crocs. I thought you're suppose to wear slip resistant shoes, that's not the case at this location. They do what they want at this store, when they get ready. Customer service is most definitely irrelevant to them.

Posted by Crissygrl430


My Mom went to Pizza Hut in Elizabethtown,NC. She is very upset and didn't want to be rude and ugly, therefore I am writing her review... First of all they were there for wel over 45mins waiting for the order, well apparently that order was misplaced or just wasn't taken, of course the employee claimed it was misplaced or lost to please place another order. That was fine, even though it had now been an hour and a half since the first order was taken. Anyways Mom places the first replacement order and lo and behold they want her to pay AGAIN, BECAUSE THEY LOST THE ORDER.SO ITS OFFICIAL THAT ITS THEIR FAULT, OUT OF THEIR OWN MOUTHS! ANYWAYS, ITS PIZZA HUTS FAULT AND YOU GUYS ARE TRYING TO CHARGE ME AGAIN.... PLEASE PLEASE STOP THE SCAMS OR IRRESPONSIBLE THINGS GOING ON AT THIS PIZZA HUT. I LOVE THIS RESTAURANT AND WOULD LOVE TO KEEP COMING BACK, BUT NOT IF THEY ARE GOING TO TRY SCAMMING PEOPLE THAT I LOVE OUT OF THEIR MONEY! THERE IS NO TELLING HOW MANY OLDER PEOPLE THAT HAVE BEEN SCAMMED AND DIDN'T SAY ANYTHING. PLEASE HELP US???

Posted by Anonymous


I went to place an order at the white hall , Arkansas Pizza Hut. And got hung up on twice and the fifth time I got someone named Keara who was polite and placed my order and the driver was polite too Alexis H , But the other ones that where there was petiful not the way I would want my business ran . Also once I got sent back to my state where I live instead of where I was trying to place the order to . I was down for a funeral and didn't get any respect at this place .plus for one pizza 29.09

Posted by Servin6154


Placed an order for pizza that was delivered to my old apartment in a different city. Called immediately when they said it was delivered. Have been trying for over a month and a half to get my refund. Called the store, customer service, as well as corporate several times. Still haven't been refunded.

Posted by Le'Lani


I placed an order for 12 honey BBQ wings, with Alfredo pasta and breadsticks. Added marinara sauce. Order came to $31 dollars. I gave the driver $40 and told him to keep the change. I realized that my marinara sauce wasn't in the bag so I called the store. The store is located in Southfield Michigan on Telegraph rd. I originally spoke with Rita who told me to "come and get the sauce myself". She then transferred me to "shift manager" Rita, who kept cutting me off and then she hung up on me. After I called back, I spoke with yet another manager named "Tasha" who did absolutely nothing as well. I also spoke to Melissa, another alleged shift manager. All in all, the entire experience was unprofessional and for that I will NEVER order from another Pizza Hut. I also have ties to larger corporations who would possibly use them for large catered events of major cooperation. We will be taking our business to dominoes. This was THE worse experience that i have EVER encountered and up until i spoke with the corporate office, not one employee apologized for my experience.

Posted by Anonymous


It was Christmas Eve 2023 I was in Columbia, South Carolina with my family. We decided to order pizza for some ungodly reason. It wasn't bad enough that the pizza was $60 for their box $60 for a box of nothing. I think we got 8 pieces of square cut pizza and some chicken wings. And something else which made me really sick. They ought to be ashamed of themselves. But I tell you one thing. It'll be the last time that I paid $60 for pizza.

Posted by Fpalmer


You Pizza Hut in Queensbury is the most out of date and filthy restaurant. The help the same. How can you run a restaurant like that. I will never go there or order online from them again. I tell all my friends the same, do not go there. My friends that have tried to go there have said the same. Either close the dump down or do a complete remodel.

Posted by TiredOfTheHut


Firstly, it's BS that my rewards points expired! Secondly, why does your app bother to ask where we want the food to go in the car? Because never once has a Pizza Hut employee followed those instructions! They bring the food to the driver's window EVERY time! I haven't even gotten home yet and I'm so annoyed by everything to do with Pizza Hut, guaranteed these points will expire before I order from them again!

Posted by Eddie


Ok ordered a pizza and I ordered in sections tpye of pizza thin,classic marinara , regular cheese , pepperoni and extra pepperoni and when I ordered it it took the pepperoni off . I order pizza all the time and the person said they couldn't do anything about it , it was my problem cuz I ordered on line

Posted by Anonymous


We went there on a time rush, after 20 minutes they didn't even start making our food then had us wait for another 20 minutes saying they will start it now and of course after another 20 minutes my friend asked them if it was done and they said they never started it. ?

Posted by Paul


The online ordering is full of glitches: have to call order in and pay more. Customer service is overseas. Never again, goodbye!

Posted by Mandy


I usually order Pizza and wings usually once or twice a week but I'm very disappointed because I can no longer get buffalo mild sauce on my wings anymore so now I'm trying to decide on weather to order my pizza somewhere else since I can't get the Buffalo mild wing sauce thus really sucks Pizza Hut why mess with something that has always worked ...your loss

Posted by Rachel Altman


Pizza from Holyrood Edmonton Alberta was terrible

Posted by [email protected]


I ordered a pan pizza on line, Web2_web, 035569 @2:04pm with a pick up time of 25 minutes. I was very disappointed with this order. It definitely not a pan pizza, could have cooked a little longer, and it was quite cold! I plan to definitely reconsider where I will order my next pizza. Sincerely, Patricia Jones, Hut Reward Member.

Posted by Anonymous


If you order online need to take a hour to order. App keeps crashing. You lost my business

Posted by Anonymous


Just had the holiday box with the 2 medium pizzas and breadsticks delivered. They only offered the thin crust. It was dry, hard , and very little flavor. We decided it needed more pizza sauce. We had a jar of sauce in the pantry and addes it on top of the pizzas and put it in the oven fort a few minutes. It then tasted much better. Don't skimp on the sauce next time. I don't recommend the thin crust unless you prefer that sort of thing.

Posted by Brob


Pizza Hut on Ave D in Brooklyn is very unprofessional from the Manager to its workers. The order was wrong, they thought they fooled me acting like the changed the pizza request but did not change it. They were arguing with a lady customer when I walked in, I should have known. I won't be back there again too ghetto. A disgrace to the fast-food business.

Posted by Deb


I ordered Pizza from The Pizza Hut on Dowlen Rd in Beaumont Texas dowlen Rd in Beaumont Texas... The Pizza was not cooked and the cheese stick was not cooked at all never will eat here again

Posted by Thomas


We save our points for future purchases and spend so much money. Finding out we have to start all over, our points have an expiration date?

Posted by PIZZA HUT


I was a customer at pizzas hut at 913 galbraith road,cincinnati,oh 45231 , on oct 17,2023 'my incident #0104542046 no one has called me concerning my experience with pizzas hut employee
no one from corporate has reach out to me concerning my experience and pizzas hut slogan makes you believe that we I the customer matters but that not true because no one cares about what I has to say to make pizzas hut a better franchise by voicing my opinion, pizzas hut has offer me a 8.00 credit over the phone from the impolite employee who I spoke to over the phone I don't want it and I called pizzas hut customer service were someone by the name of Amanda Mills issued me a 15.00 dollar credit which I asked for a REFUND of my MONEY BACK ,because I lost my appetite for PIZZAS HUT .NO ONE KEPT THE TIME OUT TO CALL ME ON MY FEELINGS , AND ANOTHER THING I BROUGHT FOOD FOR 3 AND 15.00 DOLLARS AT TODAY PRICES IS NOT GOING TO BE ENOUGH TO FEED 3 ,I SPENT $33.64 + A TIP TO THE DRIVER AND PIZZA HUT WANT TO OFFER ME A $15.00 CREDIT BE FOR REAL. SOMEONE NEEDS TO PHONE ME ASAP FROM PIZZAS HUT CORP.

Posted by Tashlynn97


I have ordered from Pizza Hut this past Sunday 10/15/2023. When I received my order from Uber Eats, I didn't receive everything I ordered. I received the big box item I ordered along with my soda, but didn't receive a medium Pizza that was supposed to be given to me as part of a special promo. Whether free or not there was no reason for me not to get it. They have not sent me what I ordered for the third time now.

Posted by Wendrell Nalls


The Pizza Hut location at 5005 Floyd rd , mabelton ga. Unit 910. Employees were making pizza with no gloves on. Which is very unhealthy and unsanitary. Mandatory gloves should be worn at all times . This location needs to be reported to the Pizza Hut corporate office and the bad experience of all employees not having proper gloves on at this location which has lost my business.because of this

Posted by Sabrina Denise Williams


I have raised concerns because September 26th of 2023 I was admitted in the emergency room for a cute migraine the general assistant manager would not allow me to leave because I was sick she allowed me to have a fever of 103.5 went to the emergency room around 10:00 10:30 that night September 23rd 2023 I was admitted in the emergency room again with my 3-year-old daughter Colbert 19 and I had a viral infection I sent in all of my emergency room excuse they did not take it into consideration and also she's very vulgar both of us the assistant general manager/ general manager they was very rude and she the assistant general manager went to my living area took a picture of me my apartment I really feel like that's defamation of character and she said that she talked to her lawyer so whatever she needs to do tell her to do it because at this point at this moment both general manager and assistant manager harass me

Add your review!

Posted by Macie


I went to pizza hut in columbus ga on Manchester express way.
When i called in my order the lady was so nice and helpful.
When i pick3d ir up sge wad friendly and smiling. Tje best service u have gotten in a long time. The receipt says Carla 032660 3/8/24 11:07 am.

Posted by Pizza Pete


We love the thin crust pizza. We ordered one in Oak Hill West Virginia and it was perfectly cooked. Crust was cracker like and bottom was well done.
Just got one from Kanawha City and the bottom crust was not quite done. Outer crust was somewhat crispy.
Not complaining but wish for consistency from store to store. Very friendly drive though lady!

Posted by Donna


I ordered from the Pizza Hut on 1949 Prospect Blvd, Houma LA 70363. There were many customers waiting and the gentleman at the register was trying hard to get pizzas out to the customers. He turned around and realized that the gentleman that was boxing up the pizzas was not doing his job. He immediately starting getting pizzas out of the oven, cutting them up and boxing them. Then bringing them to the register and getting them to the customers. His name was Billy. He was single handedly responsible for running that store. He needs kudos and a raise for keeping that restaurant from being a disaster. Please pass along this thank-you to him and his boss!!!!

Posted by deborah


We bought pizza hut last night,we haven't had it for years, the apple pies and cinnamon buns are amazing the pizza and bread sticks are amazing too, the only difference is the bottom crust isn't crunchy I woke up and heated a piece up I brushed some extra Virgin olive oil on the bottom before heating it up,it came out crunchy? now we can have our childhood pizza again.

Posted by Anonymous


The best pizza I have ever had will recommend

Posted by JesusLovesU


Hi, thank you for being my Pizza Hut, I enjoy your fast speedy delivery. And your show time movie action with theme song music while I wait.

You Rock, Pizza Hut !!!!

-Jesse Atkins

Posted by The big New Yorker


We just purchase the big New Yorker yesterday and it was very greasy and it wasn't that very good and we're very disappointed of the the quality of the pizza date 02/17/2023.

Posted by Anonymous


You order double meat for extra cost snd nothing. I have never seen any pizza have less toppings on it. Cheap on neat, cheap on cheese, everything or want. Feels like your just eating crust!!! Shane as it is one of the most expensive pizza and costly for extras and you really do not get extra. !!!

Posted by Larry


There's a girl at Gallipolis Pizza Hut that's pregnant and she's so sweet I want to say her name is kristal but can't remember she's the best server I have to say very polite

Posted by Anonymous


Love your Pizza Hut in Wheatland Wyo 82201 excellent in fixing my order

Posted by Bstanley6969


I would like to say and extra super special thanks and commandments to Gabrielle and Toni at the pizza hut easy broad street location. They were so great and helpful, kind and hard working employees who should be praised for their courtesy , and complete care to my order, making sure everything was made to the best quality that pizza hut has to offer , as well as the hard work I specifically saw while awaiting my order for pick up. Both these employees should be giving raises , or at least employee of the month consideration. Thank you Gabrielle and Toni for making this last visit to pizza hut the best experience I've ever had. Sincerely Bill, a very satisfied customer !!!!!!!!!???????the store was at 101East broad street elyria , ohio 44035

Posted by Anonymous


I want Tiffany at the Rockwell NC pizza hut to know she has EXCELLENT customer service!!! She goes above and beyond any expectations and she definitely deserves recognition for it!!! Thank you Tiffany!!!

Posted by tater615


You need to tell all the negative comment people if they drive thru Gadsden, Al on hwy 431 on vacation to stop at our pizza hut, it's is ready in 20min. Every time we pick one up after we call it in it's 20min and it's the best! Better than that put this on there so they can read it!

Posted by tater615


Your pizza is the best 100% I hope you always keep putting the toppings to the edge like you do! I don't like having mostly all crust like the others. The only thing I can add that needs to be done is also put more cheese to the edge with the toppings it's allot thicker in the middle. Thank you for having one here in Gadsden, Al. Yall are #1 in my book.

Posted by [email protected]


The North Manchester, Indiana Pizza Hut very friendly and always respectful. Dine there often, always pleased, they fix any issues quickly if I do have a problem. Not a fan of the new pasta. Please bring back the cavatini!!

Posted by jenschenkeir


The Pizza Hut on Lowell & Bowles in Littleton, Colorado has OUTSTANDING customer service. Highly recommend them!! Something happened with the heat shield when they made my order. The manager called and explained there would be a delay and why. When my food was delivered they included a bunch of extra items. And it was only like 10-15 minutes past the original stated delivery time. Awesome! Amazing! You don't get that type of service very often anymore. THANK YOU LITTLETON PIZZA HUT!!

Posted by Anonymous


I wish you would deliver out to the Woolmarket in Biloxi,MS area because I prefer your pizza over the other pizza companies around here. Domino's is right next door to you but they do deliver out in our area!!! I'd rather order from you than them but not always going to drive back in town to pick up my order ?

Posted by Sherry


The new Chicago or Detroit style pizza whatever it's called. Well, it is really small. Quite a bit of money for such a small pizza. Very very shy on the meat and I ordered the three meat pizza. No I won't get it again. Not impressed but very disappointed

Posted by Anonymous


The pizza's we received from the Valley Station Pizza Hut were absolutely perfect! Loved It

Posted by Will


Pizza Hut Pasta - Meaty Marinara Pasta is very good. As for my disappointment with pizza. More so, stuffed crust pizzas. Years ago, Pizza Hut Stuffed crust pizza had an over all, deeper crust. Now, it is like eating CARDBOARD! I understand cutting costs, however, ruining an extremely great pizza by making the crust thin as Hard cardboard I'd say is a bad move. I try stuff crust from time to time, hoping for a better experience. Yet, still CARDBOARD! I know it's been financial strain but COME ON!

Posted by Anonymous


Bhavesh and parvesh are the most sincere, dedicated and caring workers I have ever seen in my whole life. They both work at Dilshad Garden Pizza Hut. They serve their customers with heart and soul. I wish them lots of success and a bright future.

Posted by James E. Whitt


I placed an order this afternoon, Pizza Hut East Vine Street, Kissimmee, FL. 34744. I have to say, the young man, Mr. Lorenzo that delivered my order was extremely professional, polite, and spot on with delivery of my order in a timely manner. My order was was perfect! My name is James E. Whitt and thank you Pizza Hut for hiring professional personnel to represents your brand in the proper and correct way.

Posted by Customer service


I have ordered 2 pizzas online and I haven't been awarded the loyalty points towards a free pizza. I received an email today stating I have ordered 0 pizzas online. How can I add them to my account?

Posted by Shirleybrown80


I really like going to the pizza hut in ayden nc when the manager laquita is working she is very nice and polite and she give great customer service the other day I went in and I was feeling down she made me laugh we talked a little then she had got another customer so she told me to enjoy my day and she had to help the next customer and please come again

Posted by Number one customer


I'm a regular at pizza hut in south boston va area. On my many trips to this establishment I have came across a sweet lady named Kimberly. She was our server as she has been many times before during lunch hours. She goes beyond and so much more to make sure our order is right and that glasses stay full and all dirty dishes are pulled off table throughout our visit. She's super friendly and has no problem striking up a conversation. Her presence puts you right at ease and her smile warms the whole room. I can say anytime I have came and she has been our waitress our restaurant experience has been excellent and I would recommend everybody to go eat at pizza hut during lunch hours when she's usually there. Not sure if her bosses realize how good of a worker she is but figured I would help with that by posting this comment on this page. I hope this comment finds the right person and they reward her for all her hard work, because not only do I see this young lady waiting pizzas I sometimes have noticed she goes to back of pizza hut and makes orders when orders need to be made. One extremely well talented young lady. Number one in our eyes. Keep up the good work Kimberly. Yours truly, your number one customer

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Posted by John


I worked for pizza hut Jacksonville Florida, started as a driver, started having problems with my car, so I ask for inside traing, they said yes, and took me off the schedual effectively firing me, if they couldn't destroy my car, they couldn't use me, so they lied to me and fired me after I completed my last schedualed week

Posted by Anonymous


My son worked for Pizza Hut. He got his W2 form but it had the wrong SS# on it. I called his former boss which replied that it was not her problem but his because he apparently gave her the wrong SS#. I asked her if it was policy to make a copy of Social Security card when taking applications. She told me she would get back with me. I need to know how this can be resolved so we can get a new W2 form with right SS# on it. We need to get this corrected so H&R Block can file his taxes. THIS IS NOT REALLY A COMPLAINT. I just have an issue and don't know what to do. Please help me if you can. Thank you!

Posted by Kellz


I was told i was hired and they would call me Wednesday with my start date. But the didnt call so i called them and ask if i could come in saterday i said yes, then they called me and said they didnt need me like an hr before i went in, they would call me tuesday and let me know. i finally just told them forget it. Its wrong to play with people like that i could of had this other job too.

Posted by Anonymous


I am an employee at one of the Pizza Hut call centers end when customers call in and give us a telephone number we show their name and address on our screen. One suggestion that I have is, once they give their telephone number, we should ask them to verify the name and address we have on file instead of us just parroting it back to them. My reason for suggesting this, I feel that it is unsafe as well as unwise to give out a name and an address if all they have a phone number. This would be a perfect way for someone to get an address that they should not have however, we can prevent that from happening on our end.
Thank you for your time and consideration. Also,
I would like to remain anonymous.

Posted by tpnya


My son works at the Trenton tn. Store. I am very disappointed with the management there. With him being home on his days off they call and call him. He doesn't answer his phone because he his busy with college. Then when he goes in the manager ask him why he didn't answer the phone. It is none of her business why he didn't. The same manager calls him and blames him for her car getting wet when she is the one that left her Windows down when it rains. The one that has done this is named Danna. I know this because I heard her. The store manager has told him that I need to discipline him more even though he is respectful to the management. I have heard her yell at the employees and cuss them in front of customers. This one is named Ladonya.
She has stolen money from the store but cannot be caught because there is no camera. Pizza Hut is losing several hundred dollars a week. Management there is awful. Please keep me anonymous if you check this out because my son does need a job to pay his way thru school. I'm a single mom that is disabled and can't help him pay for the things he really needs.

Posted by Anonymous


If a mother takes vacation time off for her daughters birthday and her daughter being one of your employees ask with plenty of advance notice to have this time off it seems like your RGMs and district managers could be more flexible. It isn't like my daughter is a manager or assistant manager just a shift manager surely there could be flexibility in this. Thanks for the rant. Sincerely cheryl Williams

Posted by Rere


I was hired at Pizza hut in republic Missouri & I got terminated for NO reason at all , they kept cutting my hours and then they just told me I was terminated . and I also feel like they was a little racist because I was the only one treated badly

Posted by Anonymous


I have tried 15 times to complete my application on line, but site will NOT let me input the start date on employment history.

Posted by Talesha28


OK let me start I have worked at the Woodville Texas Pizza Hut since November 2005 I started as a waitress and throughout my years there I was promoted to shift leader and then on to Assistant Manager in 2014, this guy started working at the same location and we became friends.throughout all my years there my daughter when she was 16 worked under me the RGM and AGM, we're both aware that she was my daughter, never became a problem also the entire time I have worked there, many of the other employees and I became friends when this guy needed a place to live we moved in together, all upper management were aware of situation I have had many employees move in with me at one point in the house that I lived in there 7 people living there that worked at this location the RGM was well aware it never was a problem rewind some years OK so the guy and I now live together they promoted him to shift leader which is what I was at the time and we stared dating .. the RGM has had knowledge of this so then they came to me and promoted me to Assistant Manager nothing was ever stated by the RGM or the AGM that were both present the day of my promotion, about my relationship status with the other employee. But yesterday my RGM wants to contact the new AGM and tattle about relationship which was perfectly fine but she did it just because she knew he was being interviewed for another company.I just think that this is very unfair and I will not rest until something is done on this matter very unprofessional pizza Hut

Posted by Not answer? No pizza


Hello, I haven't ordered from pizza hut for awhile because the cheese is a different brand. But, tonight was the final straw. Has I wait for my call to be answered. I hear the phone picked up and then hung up. I say "hung up" because it occurred twice. Its obvious to me from reading the reviews for pizzahut that Sunday seems to be a day that the restaurant is either short staffed or unsupervised younger workers. Either way its not a great way to sell pizzas. My order would of been over 200.00. That would of paid the power bill for the month. Maybe? Shame on you Pizza Hut Bosses for not staying on top of your stores/ managers/employees. My name is Tracy.

Posted by anonymous


I am a college student that works part time at Pizza Hut in Magnolia, AR. I enjoy my job but lately there's been some suspicion going on with out general manager. Her name is Amber, sometimes I work evenings and we close very late and I happen to get off at 11pm-12am or later depending on how busy we where that evening, but I was just fine with that because I needed the extra money.. so I figured? I've been looking at my checkstubs for the past couple of weeks & I've noticed that our general manager has been removing hours that we've already worked? I know this is illegal.. we already don't make much and I don't think anybody should be working for FREE. Someone needs to really look into this because I don't feel like its fair to me or anyone else. I should be getting paid for every hour I'm working; I don't appreciate this at all!!!!!

Posted by Anonymous


I have never had this kind of treatment at pizza hut like I did tonight. Waiter took my husband's drink to refill and never brung it back. Then I was empty my husband had to go ask for more drink.and she got ugly with him when he asked for his cup back to have more drink. Had to go get are own forks. No parmesan on at least 5 tables around ours. Asked for the same crust as my husband pizza wasn't on there. The phone rang the entire time I was in the this pizza hut. The crazy part is I know how this company works. Cause I worked for it for 3 in half years. The owners would never stand for this.

Posted by leon


I was wrongfully accused of asking someone for money...after i filled out a application.for a parttime job...I currently work at Enterprise Electric.As well iam a Liensced Bussiness Owner of delray beach..not only do i was racially profiled.i was accused verbally of doing something i would neva do...I feel very low as a person..Its very sading to hear this from a manger of supervision to treat..accuse and blame people..who not only are customers..but are delray beach businesses residents i will not buy pizza from them again.i want that guy. Fired delray beach and linton...

Posted by Anonymous


I didn't realize that Pizza Hut was in the habit of false advertising. Because the one on Sherman Way in Canoga Park, CA claims some nonsense about their store not honoring your 5 dollar deal.... and that "it's all a lie anyway". Then on top of that, regardless of the " We accept EBT" sign in the window, that same fool working the "it's all a lie" story declined our cards twice, even though I showed him online that there was cash on both of them. Just wanted you to be aware. I used to be employed by Pizza Hut & have been a loyal customer for over 30 years...but now? I don't know.....

Posted by Tisha


When the w2 will come in the mail

Posted by Marmh3842


I am a former Pizza Hut employee. In CT we ran coupons and it helped with sales so much why don't you do that here I SC. Been here since 2013 and never saw one. Also the employees and your company may see the sales increase as I saw in CT as a manager.
Mark Herkimer

Posted by Anonymous


My name is Tonda Grady. I was recently put on a 2 week suspension Jan. 22nd. I strongly disagree with the reason. Brad Larson and Michelle Metzger/Smith are both residents of the Lake Region Regional Re-Entry Center in Devils Lake ND. I started working at the Pizza Hut 12-27-2015. I confronted Michelle and Brad on their very inappropriate grabbing and kissing. I said it was very unprofessional of them. Brad Larson is the manager and supposedly making Michelle Metzger/Smith the assistant manager. After that being said to them, I was called in to work and was told that I would be put on suspension. I am a hard working person. I like my job there. Brad previously terminated 2 other employees because they to had confronted them about their relationship at work. Rosalyn Green and Sarah Obara are the other two who got fired. I have tried to get the regional managers # from Brad and Michelle but they wouldn't give it to me. Brad told me that there were a few people who told him that I was trying to get statements from them. I was not. He said other employees told him that they did not like me that they did not want to work with me. I am a quiet person naturally. I do ask questions when I need help. So when I asked who had said those things about me, Brad ignored my question. He then said he covered his tracks meaning he had talked to the other employees on going with his story. I feel helpless. Instead of trying to help me keep my job at Pizza Hut, Brad is trying to terminate me. I know I did nothing wrong. I was always on time and did what I needed to do. Whereas he and Michelle know they are in the wrong for doing the things that they have been doing. As a resident of the Re-Entry Center we are not allowed to have personal phones with touch screens. We are not allowed to have relationships. They made me feel real uncomfortable. They would clock me in when I wasn't there. I eventually got all the hours I worked after I got my ID. and password. I would like to keep my job there. I strongly disagree with the reason for my being on suspension and strongly disagree with the reason for Brad and Michelle trying to terminate me. Michelle came from the Womens prison in New England ND. I didn't have any problems with them before. They told me that if I had any concerns that I could go to them. When I did they both got irritated when I told them that they sit in the booths in the store on their phones when they could be helping out. Instead they would complain about simple things that weren't done earlier in the day. I usually worked from 4pm to 10:30pm. They get to Pizza Hut at 8am. Terrance Zettler is another employee who agrees with me. Rosalyn Green and Sarah Obara too. My question is if Brad Larson is the manager for the Devils Lake Pizza Hut, why does he do the crooked things he does? It's not fair. I would appreciate a call back. You can reach me at . I would like to keep my employment there.

Posted by Random.


Constantly keeping employees longer then what their schedule says because other employees decide they wanna arrive late. Happens almost everyday. It's ridiculous.

Posted by Kyle wright


Your store on wornall in Kansas City, 78th or 77th I think You don't care anymore. Hire some people at a decent rays that can do the job. The last 6-7 times I've ordered I worked at Pizza Hut back in my day, I'm 33, I know what it takes and it's not that much. Teach your employees how to give a sh*t. Would they want that pizza or that service if they ordered it...no. Way later than projected, now I have to heat it up in my oven which defeats the purpose. Not cut entirely. Have you ever went for a slice and it just rips into the pie that. Why am I paying for it? Someone needs to control what's going on at this store

Posted by Tina


Today on 1/6/16 I called the pizza hut here in blountstown fl. Being that my childs father is the manager I asked for him over the phone for a question about a coupon my daughter received at school and to make an order. I ordered 2 personal pan pepperoni pizzas he stated that he'd throw in another personal pan for his daughter for free! He asked if she'd like wings or pizza. I said pizza he insisted it be cheese I told him beef. He made rude comments about what he thought she'd like and got loud saying "alright I don't have time for this at my job" and hung up the phone on me without giving me a time wait or my total. So I called back and received my total and time wait from a team memeber. I feel that I was treated poorly because we have our differences and im the mother of his child. But what we go through shouldn't be held against me at his work place. I should be treated fairly just as any other paying customer should be treated. With respect and kindness.

Posted by Anonymous


I am beyond disappointed with this store. I don't complain much because I am a server but I have called repeatedly at this location trying to get help with an order that went wrong because I eat there often. Apparently the manager is never there and never returns calls to customers that spend good money at Pizza Hut. I also noticed after my horrible experience that the star ratiing is 3. Maybe you should reacces your management at this location.

Posted by Anonymous


Pizza Hut in Oliver Square Uniontown is THE WORST PLACE TO ORDER DELIVERY. Not only did I have to wait a total of 2 hours and 30 minutes to get my delivery, I also had to call twice. The first phone call the gentleman on the phone was RUDE but explained to me that the driver had been busy but left the store with my order. I then called back 20 minutes later and the same man explained to me that my order actually said for pick up and that I was wrong. I ordered online and know I ordered for delivery. I had to give my address and was told through confirmation email that my DELIVERY would arrive in 40 minutes. I will never order from that store again. it was the worst experience I've ever had. I'm not one to complain either, I used to work for Pizza Hut but this was absurd.

Posted by Anonymous


Trying to order a pizza from andrews tx pizza hut.. called in and the person who answer had a pretty bad attitude I'm sorry if I had a few questions or I took a few seconds to answer you. I asked if she was getting an attitude, of course said no then I ask to talk to a manager,little did I know she was the manager. That's the kind off management we got in this store so disappointing..

Posted by mrstruesdell


Hi can you make this happen? Yesterday was my sons 28th birthday & he got a call to come to North Main st in down town Jacksonville for a interview. I brought him because in Green Cove where we live he rides a scooter & you defently don't ride a scooter in Jacksonville. It is a 100 mile round trip for us not to mention my time. Im also disabled with my legs. The manager there was confused & said he does his interviews on Mondays & to come back Monday & the lady who did them for Green Cove wasnt there either. Im not doing that. Can yall PLEASE give him a phone interview because you can say the same thing on the phone as you can face to face. He also has experience. It wasnt our fault we got the call to come & were there on time so please consider doing this. Thank you

Posted by Anonymous


All of the comments and complaints I've read are 100% true. I worked for company in tahlequah ,OK . At this store the only one worth anything is the assistant mgr . They use expired product and just change the dates to make it look good . They have managers including GM that don't do anything but stand outside and talk or hang out by register. GM clocks in and disappears for hours at a time . The assistant actually clocks more hours and is in the store more than GM . She is awesome and should run this store . She does anyway . Pizza Hut is a joke , there's one server their who thinks cause her mom is gonna be manager she owns the place while running behind people talking trash and creating very difficult work environment . Multiple times she should have been terminated but guess what ... She's friends outside of work with GM so nothing ever gets done about anything she does ... My advice , don't eat at pizza hut go somewhere else , I've seen one of the cooks spit in a pizza ,customer saw it also but guess what , friends with GM so nothing got done . The stores are filthy nasty with mold growing everywhere . I've been at multiple stores and cleanliness is an issue at all of them . like I said pizza hut is a joke from the top to the bottom ! Do NOT EAT there or do it at own risk . seriously .
This is not an angry or disgruntled letter . I'm away from there and believe people should know what is going on when they think of going there to eat and this is just the beginning of the nasty things at pizza hut . they " WASH " dishes . yeah spray them off and put in sterilizer and put away with food still on them , do they get used this way . yes , they do . pizza hut needs to be shut down and buried . so if you wanna eat pizza go to dominos or go get a frozen one from Walmart , food will be better .

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