Sara Lee Customer Service

apple pie used to be so good ,
now it's lousey apples won't get done, it's terrible , never buy another pie frome you

I've bought Sara Lee honey wheat bread for at least 20 years. it has always been very soft and fresh. for the past six months or so, it has not been soft and fresh. Every loaf I buy, I hope it's going to taste like it did in the past. Has anybody else experienced the same thing? This id the first product review I've ever done. I'm going to try other another brand. Any suggestions?

What is wrong with the cheese cake crust, it is like powder!!!!!

This is my third loaf in a two-week period with the bread in the middle being somewhat hard to circle part of the middle bad batches batch off the batch is bad do something about your bread or I won't be eating it anymore

Artesian bread was the bread of choice when purchasing a loaf of bread, today I was totally disappointed,I paid $3.98 on sale and made a sandwich,perhaps it was a bad batch,I wouldn't pay a dollar for the loaf I received if the recipe changed inform the customer. I will purchase 1 more loaf in the near future if it is like what I purchased I will never buy again!!! Totally disappointed!!!

I purchased a load of Sara Lee Artisan Bread. It looked good but it was a total waste of money. Had one sandwich and threw the rest out! Just horrible ?

Hello I purchased great value white bread and noticed the center of most of the slices has a brown circle area about approximately 1-2 inches. I first thought it might be dirt but now I am thinking it could be some whole wheat bread dough mixed into the white bread dough. I do have pictures taken of some of it. I also took some pictures of the details on the bag.

I purchased sara Lee pound cake for an occasion and it was not baked fully and it looked like it didn't raise cause it was really flat. I couldn't serve for company which was disappointing especially since these cakes are fairly expensive I had purchased the family size. I was hoping that u could provide some kind of compensation as it is not that easy to return things to grocery store. Any consideration is appreciated. Thank u

Purchased pound cake that was under baked. Have tried to send complaint to email on package and Sarah Lee sight with no luck.

Bought Sara Lee cheese cake. Terrible disappointed! Nothing like years ago.Would like some coupons.

Re: Artesano Hamburger Buns

I bought Artesano buns yesterday in anticipating a good hamburger or breaded tenderloin. I have groceries delivered from HyVee; however, the staleness of the buns is not the fault of the store. The date to seek by is 4/4/23. They are dry on top and drier inside; edible still but not fresh. The buns I got in the last order was the same. I put that down to a fluke,but now will probably not buy them. That line has always been so good. What has happened?
HyVee refunded my money, but as I told them, it is definitely not the fault of the store or the delivery person. It is the fault of the factory and so disappointing.

Pure Dreck, watery cheese and crumbly crust.would never buy it again as I'm sure no one else will

I purchased 2 Sarah Lee cheesecakes: French Style Strawberry and NY style. Last evening we tried the French Styler Strawberry. It was disgusting! It appeared the graham cracker crust was just some ground up graham crackers that had been poured into the bottom of the pie pan without anything to hold them together. There was absolutely no hint of a cheese taste. The strawberries varied; some were mushy and one was rock hard. I threw out the remaining cheese cake this morning as we considered it inedible.

My cheesecake crust was just powdery it was not a crust when i served it

Sara Lee Classic Cheesecake (Serial No. BO82342B-21) purchased this week for $7.49. Very disappointed in the quality. Sliced into defrosted cheesecake and the top came out, but the graham cracker crust laid there like "dust." All crumbly. Not really a solid layer of crust. It remained in the tin pan. I could make a cheesecake better than this one. This is not the first one that I purchased this way. Happens all the time. Back in the early 1970s, my mother and I used to visit your Deerfield, IL cake factory. We always stopped in the store to purchase what you considered to be defective merchandise. Something as simple as the layer of paper that stuck to the top of the cake was inside out. Marked down in price. And here I am paying $7.49 for a classic cheesecake that is certainly defective and unattractive. I cannot serve something of this poor quality to guests. So I ate it myself by sprinkling the graham cracker "dust" over the cake so it would have some graham crackers. Whatever happened to quality control?

Overpriced in California, now instead of 6 you get 5. And when the add the 6th bagel again the price will sky rocket again. Not worth the purchase!

The last few loaves of Sara Lee bread have been stale and dry even though they are well within the best by date. The last two loaves were bought for a family Thanksgiving dinner. How embarrassing to realize that they were thick dry and smaller than normal. Cheap store brand would have been better.

I tried to file a complaint and was asked to pay $1 fir a subscription! Why on earth would I want to do such?

I buy my Sara Lee bread from Food Lion. For the last year the bread is old and really bad.
I suspect it is Food Lions handling that is the problem. The bread 2 years ago was always fresh. Now every loaf I buy is stale.

Just purchased a strawberry cheese cake. I cannot believe how small it is. I will never buy another one. Marle Callanders is twice the size

Healthful loads of bread aren't much bigger than a brick. Won't be buying it anymore. 45 should be 25 now. Trying to secretly make smaller loafs AND raising prices is deceptive and hopefully will lead to losing more buyers. Guess you haven't been paying attention to the stock market. Americans aren't putting up with it.

I think your pie certainly Dutch Apple pie is horrible I found one little tiny piece of Apple in the horn tire pie the pie is a 2 pound 2 oz pie $7 at Cosmo awesome I think your company is horrible and I make sure that I'm gonna spread this all over the Internet about your rip off

Your pumpkin pie is terrible, I will never buy a Sara Lee pie again, the pumpkin in the pie was not real pumpkin it was a mushy awful mess I will never buy another one again

Sara Lee Strawberry Cheesecake = Frozen. It was horrible. The taste was horrible. Will not purchase any more Sara Lee Productws.

The worst turkey best I ever had. It costs me 10 dollars. Had 3 bites it was like eating a rubber ball with spices on it. And then I though my 10 dollars in the garbage. A company shouldn't be allowed to sell garbage like that and call it food.

French style cheesecake crust is powdery, comes apart and falls away when cutting the cheesecake.

I love your Artesano line of baked goods.
The high Quality ingredients bring forth flavors reminiscent of the small town bakeries across Europe.

Thank you for the loaves of Sara Lee bread that I received for free today at my local Publix grocery store!
I have alwsys been a fan of any Sara Lee products especially the honey wheat bread and the low sodium Turkey oven baked at the deli department!
Thank you for that wonderful gesture of giving free bread today!