Stamps.com Customer Service
User Reviews, Ratings and Comments
NEGATIVE Comments
7 Negative Comments out of 8 Total Comments is 87.50%.
POSITIVE Comments
1 Positive Comment out of 8 Total Comments is 12.50%.
Issue Resolution
Reachability
Cancellation
Friendliness
Product Knowledge
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Hi Mark,
We are sorry to hear that you are having a hard time cancelling your Stamps.com account and apologize for the long wait on the phone. To cancel your account, you will need to call our Customer Support Team at 1-888-434-0055 (open Monday through Friday, 6am to 6pm PST).
Apart from the cancellation process, was there anything else with our service that you did not like? If we can help in any way or if there is any feedback you’d like to share, please email us at social(at)stamps.com.
Thanks!
Divya
Stamps.comAnonymous 11/16/12 3:28PM -
I've canceled subscriptions from illegal overseas scams easier than this. Impossible to get through on the phone, and all automated email responses say to call for assistance. DO NOT SIGN UP FOR THIS SERVICE. I cannon stress that enough.Mark 11/15/12 5:31PM
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I've been getting billed by Stamps.com for 12 months now and can't get them to stop, I never ordered this service and I never received anything from them, they bill $15.99 one month and then $38.98 the next. How do you get them to cancel or stop!!!!! Talk about a scam!!!! Even Visa has a recorded message concerning this company.Roseree 12/18/11 8:30AM
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Customer CARE, should be Customer Don't Care!
Tried to cancel the service and was given a very hard time! Finally one email says they are waiving one month's fee and the next email said they are charging that month and another month for "service" fee! SHYSTERS!
Jimbo1947 10/12/11 9:09AM -
Cannot download cd sent with your
$100 free promo...........Very poor
way to TRY to enlist a new account.
Anonymous 6/9/11 11:56AM -
Don't misprint a sheet of stamps and hope you'll get a refund. Never mind you can show them the evidence. Stay away from these crooks.RaclArkson 6/22/10 4:29AM
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When calling stamps.com the message says that a "customer CARE representives are busy". I am not sick and I do not need care. Care does not bring forth warm cozy feelings it makes you feel like you are waiting for a doctor and that I don't need.Anonymous 2/24/10 1:31PM
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I called for an error message I kept receiving even after I turned off my computer and printer. I got a resolution immediately!!! Simon was great. Thanks.
Administrative Assistant 12/2/10 9:03AM
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Customer Service 888-434-0055 Stamps.com customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
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Stamps.com Announces Second Quarter 18% Core PC Postage Revenue ... Silver Standard Reports Significant Silver and Zinc Mineralization in the Cortaderas Target Area at Pirquitas · SolarWinds Launches SolarWinds Web Help Desk Adding IT-Focused Help Desk Software to the Company's IT Management Portfolio ... Stamps.com's Customer Service Team Named Finalist in 2012 American Business Awards "We're very honored to be a 2012 ABA customer service Team of the Year Finalist," said Chairman and CEO Ken McBride. "The Stamps.com High Volume Shipping customer service Team is the result of a company-wide commitment to investing in customer support ... Stamps.com Wins Gold Medal for Innovation in Customer Service from ATA Stamps.com, a provider of online postage and shipping software, announced that it has won the Gold Medal for Best Innovation in customer service at the call center Olympics presented by the American Teleservices Association ... |
