Sylvania Customer Service

Sylvania 6' slim mircodish my house is brand new used them in every room so far 5 have popped out with one spring breaking this IA not exceptabile

Not even a year.. my Sylvania sp1043 lasted...
Don't buy if looking for quality!!!
Maybe a different brand name

Horrible customer service, do not recommend to anyone. Purchased Sylvania Karaoke Bluetooth portable microphone SPMC100-C, product does not charge so does not work on charged battery, in other words useless since impractical using a microphone connected to a USB constantly. Contacted from Canada the Sylvania 1-800 customer service number, I am answered by someone in the Philippines, I am advised that customer support will contact me within 24hr to 72hrs. One full week later, and no call from anyone. Do not recommend to anyone purchasing Sylvania products, and expect no return call nor any customer service or customer support.

We have had your LED 60W bulbs for use in the bathroom. Currently bublbs have literally exploded while on. Dangeerous!!!! I have brought them back to the Menard's store. Never again will we buy your products.

Your customer service is the worst. I had a question about why my portable DVD player suddenly quit working, since I am confined to bed rest at present with heart and kidney failure, and cancer, it was the one device I could enjoy to take my mind of my incredible constant pain. Your CSR did not identify himself and was very hateful and rude. Had a foreign accent so probably in some other country. I had a simple question, should have been easy for him to answer but he was a total son of a pig. Shame you can't get decent help. On a scale of 1 to 10 I would give his professionalism a minus 200. You have always had a good name, why would you hire such an rude person?

your customer service sucks, the number you give on this sight does not work and when I try to do the online it goes nowhere fast. All I need is a cord for my dvd player and cannot find a way to get one.

Friends of ours bought us a sylvan wireless Bluetooth speaker for a housewarming gift and I just opened it up and it's missing a couple pieces. It was purchased at Menards but I do not believe they are selling ir anymore.

Tried the 800 support number on the Sylvania website, with a question regarding a replacement battery for a 6-year-old SDVD-9017 portable DVD player. Customer service would not help unless I cold provide them with the serial number of the unit -- which is worn off, after years of use. They would not connect me to tech support without me first providing the serial number. We went in circles. Got nowhere. WORST customer support I've EVER encountered!

Bought two car TVs not ago year ago for kids to watch on the way fur vacationing. Both TVs not working when you turn on the screens has a lot of lines in it. Only used a week at the most about to go on vacation again got them out to get ready to use then I seen that they don't work.
Sylvania TVs

on march 24 th i purchased an undercounter radio from Can Tire. Since then I have talked to the Philippines twice and sent 3 E mails the reference # is PTS0329182504 If this company, Curtis is representing you they are doing a very POOR job. Can somebody please help with my little problem

What a piece of junk. First I bought a 10.1" portable DVD player. It stopped working - battery wouldn't recharge - after a few months. Best Buy wouldn't take it back since it was discontinued so I bought a 13.3" portable DVD player. Less than 2 months later it simply stopped working. The battery will not recharge. Called Sylvania but they had me call Curtis. They can't do anything without the model number but she said the numbers on my DVD that I read to her were not the model number. Hello? Besides, it had been over 30 days since I purchased it. Useless.

Ihave a problem with the item Sylvania 9-Inch Swivel Screen Portable DVD/CD/MP3 Player with 5 Hour Built-In Rechargeable Battery, USB/SD Card Reader, AC/DC Adapter. the battery can not change anymore ,

I know that no one will read this comment. I have a clock radio which is impossible to set or re set. I int need to go public about this because of all the other comments I have seen on line.

Very poor service. Called with question on headlights. Customer service rep obviously not a native speaker. Gave me a number to call which turned out to be a third party warranty firm. Check out Philips' helpline, Sylvania, they know what they are doing.

I bought a 9 inch dual dvd player for my kids for long beach trips. It worked great the first 3 times it was used. However the second dvd players screen went out. I contacted service support (curtis tech support) or something. They could not replace or sell me the second half of the dvd player set even with the serial and model number. Very disappointed!!!

There are no warranty services. Sylvania never again, Avoid this product which is manufactured now in China. Very poor quality and can be reliable

I was on the phone using 3 phone numbers to try to get tech support for my DVD player and could not get anyone. The only thing I got was a runaround from whom ever answered the phone

I need a phone number to talk to you about 9 " dual seen DVD player I purchased for my grandaughter in December. store will not help..

I first purchased a DVD player for my girls TV, then I purchased the DVD player with 2 screens for the car within a week of the first. Within 30 days now, BOTH of the items I purchased will NOT play the DVDs. Even BRAND NEW DVDs that have NEVER been used/watched before will not play. It says 'Loading' and then a moment later says, 'No Disc'. How do I implement the warranties on these items so that my kids can watch their DVDs since we travel a lot back and forth to Children's National Hospital for my Youngest daughters treatments & we no longer can afford cable, so all they have are their movies. With a family of 5 on a LIMITED, FIXED budget and to have a daughter with a medical condition that requires a lot of treatment, I cannot afford to purchase more DVD players. I have never had an issue with Sylvania equipment before, but for BOTH of these players to have the same issue; it seems to be on the manufacturers side of things.

I bought the dvd players for the car. First time the piece that you slide the strap through broke off so we couldn't connect them to the car head seat. I exchanged them at the store I bought them at and the same thing happened not only to one of them but BOTH of them. For $145 I'm thinking that maybe they should have been made to hold the weight of the players not so that they break every single time. SO ANNOYED!!!!!I've emailed and no response..NOW its time to call!!!!

Why is it so difficult to reach your customer service department? Please call me at Thank you.

How Bout You Actually Do Your Jobs And Actually Help Your Customers.... None Of You Seem To Help Us Nor Can We The Ones Buying Your Products Find Contact Information That Is Actually Legit none of us can get ahold of a live person

Just bought a portable dual DVD unit for a car trip. It didn't work right out of the box. Found out when we left home, now customer support wants me to pay to ship it back to have it fixed. Never again will I ever buy a Sylvania product.

Just bought a portable dual DVD unit for a car trip. It didn't work right out of the box. Found out when we left home, now customer support wants me to pay to ship it back to have it fixed. Never again will I ever buy a Sylvania product.

id love to get a contact page that works after filling out a big form, then explaining my issues, then when you click send, nothing happens!
the page redirects to levadence or something
three times i tried, i finally copied and pasted it below...
after filling this out twice, not sure what to check, but writing about sylvania silverstar ultra headlight bulbs.
i have a 2009 chevy colorado, original philips bulbs lasted 6 years till one blew.
i looked around and figured i would try yours, although pricey i liked the idea of safety brighter light as
i drive near lots of deer. I bought a pair, loved them for 6 months till one failed, put back my still good original philips
and then the other sylvania blew, not even one year out of them, 40 bucks later.
figuring it was a fluke, i went out and bought them again when autozone at least had a rebate.
i just got pulled over guess what, another one blew. Now im in the market once again but cant beleive this can be possible
for the price, is there a warranty or something on these, or what the heck is going on?
i wear gloves when changing them, lights are solid, seals on plugs good etc.
Let me know because i since bought them for my dads matrix as well, and dont feel really comfortable
knowing my 82 year old father let me "upgrade" his lights when his originals were fine, now i worry theyre gonna
crap out also prematurely.
Id love to hear about a bad batch, but not sure what to make of it before going to another brand. Ive always had faith
in sylvanias other products but this is silly.
mine are 9006, was there an issue noone told me about?
last set i bought on amazon for girlfreinds 2005 mpv, theyre about 6 months old, still going but is that seriously
the expected lifespan?
dissapointedly yours
scott

My experience with Customer Service was first rate. The agent was very knowledgeable about the device and gave me an immediate answer.

Thank you for the opportunity to share my positive experience with " Jimmy ", in customer service today at Sylvania. A recent purchase of some 60 W multi-use bulbs,S 89156, was not satisfying. Jimmy collected the details and did not hesitate to assist me. He was attentive, friendly, and responsive. It indeed was a pleasure to communicate with a caring, very fair, and knowledgable customer service rep. Sylvania should be proud of this gentleman.