TNT Customer Service

User Reviews, Ratings and Comments

TNT customer service is ranked #776 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 24.68 out of a possible 200 based upon 431 ratings. This score rates TNT customer service and customer support as Terrible.

NEGATIVE Comments

416 Negative Comments out of 431 Total Comments is 96.52%.

POSITIVE Comments

15 Positive Comments out of 431 Total Comments is 3.48%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • TNT

    Customer Service Scoreboard

    • 24.68 Overall Rating
      (out of 200 possible)
    • 416 negative comments (96.52%)
    • 15 positive comments (3.48%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.4 Issue Resolution
    • 2.2 Reachability
    • 1.9 Cancellation
    • 2.9 Friendliness
    • 2.2 Product Knowledge

Add your review!

Posted by Hockeyfan


I am currently watching the Devils vs Lighting game. I am wondering why the announcers don't actually pay attention and call the game. There are times during the game they babble about anything but the game. Do they like to hear themselves talk. I can tell you I don't.

Posted by Anonymous


I'm watching the Devil's vs Lightning game it's so funny and annoying listening to Jennifer saying what NHL PLAYERS should have done they are the best in the world she needs and job

Posted by Me


Your channel keeps cutting in and out and it's bullcrap cause people pay a lot of money to watch this channel and all it does is mess up. Do better

Posted by Anonymous


It would be great if the hockey guys could just call the game. They babble on about birthdays or whatever, and miss great plays during the fame.

Posted by Anonymous


Draymond is bad for the NBA. He's a thug and bully with a big month and bad attitude. He doesn't take accountability for his bad behavior. Why should TNT reward him with a contract. I refuse to watch any program he's on. I don't listen to him because I don't trust any thing he says. I know plenty of people who feel the the same way . TNT dump Draymond or lose viewers. .

Posted by Anonymous


The Thunder NBA team is Oklahoma CITY,not Oklahoma. Shorten to OKC, not Oak City. We've been in the league since 2008, please get it right. I would love to hear Shaq, could he please speak louder?!!!!

Posted by G


The camera angles on nba basketball are horrible please go to normal angles like everyone else -10 I can't even enjoy watching something I pay for.

Posted by Anonymous


I am a lifelong inside the nba fan. Previously I've looked forward to Tuesdays almost as much as Thursdays. But the last couple years, Tuesdays aren't as special. That is solely due to the addition of Candace Parker. Every show it seems like she doesn't belong. Her only allure is that she's a former player, yet, unlike any other former player on the show, picking fun at her seems to be off limits. She sucks out every ounce of what makes the show fun. She is the worst sports analyst ive seen on television and it's not close. Please find a replacement soon. My first choice would be Lisa Leslie. She was a great analyst and others on the show were comfortable around her, and you keep the wnba representation. I know that producers won't likely see this, and I understand that she's likely under contract. But I beg of you, for the sake of quality television, please fire Candace Parker.

Posted by Anonymous


No play by play on tonight Game

Posted by Anonymous


Tell you nhl guys to shut up so we can watch the game
This is terrible

Posted by Anonymous


I often record rugby matches to watch a day or two later, I have just watched Leicester v Saracans and am fuming that you felt the need to keep going to the Exeter/Northampton game that was going on at the same time. There is absolutely no point in me watching this game now as I know the score, do you not realise that a lot of your viewers try to avoid scores of other games so they can enjoy them without knowing the result? What is wrong with just concentrating on the game you are broadcasting?

Posted by Hockey fan


Watching the Winter Classic. Worse coverage ever. Your analyst and commentators MUST do their job properly and professionally. Not everyone watching are Seattle fans. Would have been nice if a VGK player would have been interviewed during 1 of the intermissions. The coverage is totally 1 sided.

Posted by Anonymous


PLEASE Fire Jeff Van Gundy !!
Im tired of hearing his annoying voice, negative commentary & down right off the wall comments
GET SOME GOOD ANNOUNCERS PLEASE
I mute him everytime I have to watch your channel !!!!!!!!!

Posted by Anonymous


Harlan sucks!

Posted by Roberson


I'm paying my money to watch nba games I'm not paying to see James son I don't care about who at the game I pay to watch the game not to keep switching on James son

Posted by Sunkist


The betting commentary is garbage. Ruining the game.

Posted by Anonymous


Watched the Red Wings / Rangers game announced by Kenny Albert, Brian Boucher & Jody Shelley. I haven't heard announcing that bad in a long time in any sport. Not only was it incredibly biased towards one team, but half the time they only talked about Brian Boucher's playing career.

Focus on the game and provide insightful analysis. What a joke.

Posted by vettekid


I watched the Detroit-NY game on Wednesday evening, two of my favorite teams. However, Kenny Albert, Brian Boucher, and Jody Shelley ruined it with their unprofessional comments on hits by NY on Detroit. I'm not unhappy with the results of the game, just DISCUSSED with your commentators! FIND SOMEONE ELSE to announce these games!!!

Posted by DH j J


Worst game I've ever heard from announcers! Horrifying how biased they were towards New York! Just get out of the business and let local teams take care of broadcasts. You guys suck!!!

Posted by Disappointed hockey fan


I think your nhl announcers are terrible. All I heard was how good the rangers were and how bad Detroit was. Even after detroit held a lead. If I want to hear Homer announcers, I will stream the rangers broadcast. I was expecting a professional independent view of the game. I am wondering if tnt is somehow affiliated with the ranger organization. I will no longer listen to your board casts as only hendrix seemed to be neutral and gave the wings some respect.

Posted by Angry


TNT broadcast crew for the Rangers vs Red Wings games was unacceptable. Consistently victim shaming players on the ice for getting injured from hits from behind into the boards. Brian Boucher failed in his role to provide knowledgeable and accurate analysis.

Posted by Melissa


Watching the Detroit Red Wings vs. NY Rangers game tonight and I've never heard such biased commentary in my life. As commentators, it would be nice to respect both teams playing in a game. Rude.

Posted by Sharon


The TNT announcers for the King Warrior game are insulting to King fans!!
Cameras rarely sow King bench even though they are home court.
Big deal made about Chris Paul leaving the game over and over, mentioned Monk possibly not coming back in one time. Monk is an important component to the team.
If t you're professional announcers, both teams need to be appropriately covered. After all, your audience is part of the paychecks, ya think. Please be respectful!!!

Posted by Anonymous


We were watching Miami Heat vs Milwaukee Bucks game. And at 24.9 seconds to go, TNT channel didn't broadcast the end of the game. TNT, you Suck!

Posted by Krickeey


Put Supernatural back on. Charmed is old and played out every channel plays, charmed, everyone wants to hear and watch, supernatural supernatural with Lucifer on Wednesdays was a great beginning putting charm on Dailey stinks at least you could do is put Supernatural back on supernatural, supernatural, supernatural

Add your review!

Posted by Anonymous


Charles Barkley needs to be respectful of his co hosts difference of opinion without getting personal and calling Shaq a dumb ass.

This is unacceptable. Your station have young adults watching the games and a responsible example of respect needs to be set by your staff.

Posted by A L


I refuse to watch a NBA basketball with Reggie Miller is doing commentary on he spends a lot of time talking about his glory days and his analysis of the players is 10 million miles off

Posted by Anonymous


You cannot see any NHL in the UK no more as Viaplay bought the rights and they pulled out from the UK. Would there be any chance to negotiate with them and make a deal for few matched per week?

Posted by Karen


TNT is a great channel, it is my go to channel. I have to say I am so disappointed that my go to channel is playing less less and less of my very favorite show..supernatural it was terrible when the show ended but at I least I had my go to channel that played it weekdays but that time shrinks and shrinks. You play more charmed which I have watched for years and years and can't do anymore..please put supernatural back on weekdays..

Posted by Juanita


Regarding the sports casters for the Denver vs. Phx playoffs. They are extremely biased toward Denver which makes watching the game maddening. It's clear they have no regard for Phoenix. Please choose sports casters that are non biased and just comment on the game in real time. Professional please.

Posted by Anonymous


I really enjoy your coverage of the nhl, great commentary cast , you make my Wednesday night. Thank you

Posted by Redacted


Despicable commentating this evening for the Redwings/Wild game. If i recall correctly, they were advocating for hits involving the head. Not very tasteful and if i can help it, ill never turn my tv to TNT again. I would rather not watch the game than listen to these disgusting announcer/commentators. Shame on them.

Posted by Michael


Absolutely love you doing the all days of a movie. Loved watching the greatest movie of all time, It's a Wonderful Life, favorite parts all through the day.
Looks like your getting new stuff rolling, Lazarus looks good

Posted by Anonymous


Can we please get some comments that are not so pro Canadian teams ........this is ridiculous

Posted by PEGGER


Hello; TNT please get someone that understands hockey to direct camera angles and tight isolation shots. The last thing I need to see is tight shots on break always and power plays. This is hockey you have to see the ice.....come sit with me on Sunday in Tampa, I would love to discuss. 216 A 1/2....

RCH

Posted by Armegeddan


NCIS New Orleans gets way too much play on your network- The show is not very good, acting is weak and that's why its the only NCIS series that has been cancelled.
Please put the supernatural boys back on and get rid of the NCIS crap.

Posted by Anonymous


Listen to Barkley and shaq go head to head. My opinion Charlie was a good player but shaq was great at the concept of winning. Shaq accomplish goals with LA that brought consistency. Kobe brought competitive advantage without shaq. Together they have history. Chuck your history is bullying, complaining, belittling and spitting on fans, media and/or not going your way. If you wanted a title like a true winner would, why not be traded to a more competitive and more productive organization that is more app to win a title. Its called accountability, you the system. Shaq played the game.

Posted by Cole


This new line up for NBA Tonight is horrible. The old team is so much better with a bonded relationship that expresses a true knowledge of basketball. This new crew doesn't have the relationship and social interaction that Charles, Shaq, Ernie and Kenny share. Shame on TNT for changing a great team. Wow, everyone knows that TNT has or had the best pre, halftime and post game show! Big mistake.

Posted by Godsdog!


You don't start Grimm already in progress after that basket handball. You play Grimm from the beginning and play that Charmed already in progress cause nobody in their right mind will care about that. They should have 3 Grimms on and drop that Charmed for good.

Posted by Anonymous


Wow I was so surprised when I saw no positive ratings for TNT! Compared to the other couriers we use, they are very good. Deliveries are far more reliable and when there are problems, they do a lot to sort them out. I would like to namecheck Callum Colclough & Callum Herbert at the Lount Contact Centre - they are both seriously good at jumping on problems and solving them quickly for our customers. Keep up the good work!

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Contact Information
TNT Express Customer Service
+31 (0)800 1234
TNT International Customer Service
800-558-5555
TNT Post Customer Service
+31 (0)76 527 2727

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