Posted by Joyce Ferguson
Dear Wachovia i want to inform you that i have a personal account with you guys. And i been banking with you guys for more than 5 years and i normally go to a branch located and i haf never have any problem with the staff. But there is only 1 person that works there and she is the only one that gives me problem for the past 3 years. Today i went to get coins in exchange for cash. The lady told me that i can not get coins in exchange for cash because i dont have a business account. I do have a personal account and in every other bank they allow me to get coins in exchange of cash. So please talk to these lady. She has no costumer service. Shes not polite. She doesnt even smile at costumers. And shes around 50 years old she should be mature enough to act like a respectfull person. Her name is Joice Ferguson (Lead Teller) i hope wachovia takes futher actions. I appreciate your attention.