Posted by No longer a subscriber
My paper stopped being delivered in June. I called each week and was promised the issue would be fixed. I was also told I would be contacted within 48 hours about my delivery issue-never received a call. Even emailed and left a voice mail for the VP of Circulation. After a dozen calls, I had to cancel since the subscription is on auto-renew and I still was not receiving a paper. I did manage to receive a refund. To this day, no employee at WSJ could explain why the Circulation Department was unable to deliver a newspaper. Unbelievable.