Walmart Positive Customer Service Ratings - page 2

WFriday June 1, 2018 I would like to thank Kaylee in the jewelry dept for assisting me with her expertise and patience with my special needs child. She was willing to give us time and help with choosing the core sect first watch for our child. Thank you. Store is non hill in Yakima wa. Thank you

I was able to contact a lovely sounding woman who did help
me to eliminate information requested . She followed through while I waited on
line for under 10 minutes.
Thank you for your help!

Order. 2. Tires. Online. And. With. In. 18. Hours. They. Were. Delivered. To. My. Door. Good. Walmart. !!!!!!!

Had a problem with a order I placed and your associate Chris @ 12:03 am on Friday 12-02-16 helped me .He was very courteous and helped me with my problem . The company should be happy with his work habits and ease of his problem solving.

Latly i noticed nice friendly workers at walmart in north east . I remember one lady ,Chrissy .
Was very sweet and polite, smily. It made a pleasant shopping experience.

Had a flu shot at the Fishers Market Place around noon. Very good and painless experience. Shot administered by the ph.armacist. Service on 11/6

Wal-Mart Cin.Ohio, on Ferguson is always happy, courteous, and friendly to customers. I've never had any problems returning anything.

I was about to notify you that I did not want the $45 deducted from my credit card for savings on shipping costs because it has been so difficult, time-consuming, and frustrating to shop online (trouble getting to right department(s) without being constantly re-directed back to the "gift registry" search window and having to start a search all over again.) However, today I was so pleased to find that the search process is so much easier and quicker. Kudos and thanks to whoever fixed this problem. Barbara Powell

We want you to give Rey a raise he is excellent in helping the customer.
He works at the Walmart in Lebanon, PA
signed
Gene and Ella Mulberry

we had a lady named mindy help us in the newton, Kansas walmart today and she went above and beyond and was super!!!!

I want to commend a Walmart Associate, Javon, who works at store number 03266 in East Windsor NJ. I am a regular customer at this store and have needed assistance at least three times for things like a camera, mouse, etc. Javon is always right there ready to answer questions, find things I can't see or give advice. This young man's attitude and helpfulness are a real credit to your store.

I would like to compliment the patience and superb customer service I received today 8-13-16 Store#02334' Lincoln Highway, Lancaster, PA.

I had purchased 54 items today, I had coupons and I had 2 Visa Gift cards to use at checkout. The cashier Doris who normally works in Apparel was asked to help run register do to being busy she was so friendly and caring. When she tried to use my gift card it did not work properly and she got help right away. The card went through. Then when we tried to use the second card it did not work either , again she reached out for help and it ended up the card would not work. So I went to pay using my debit card and it would not take it. A gentlemen another associate names Junito (Jose) came to help. Because we tried to use this card more then 8 times it stopped us from allowing my card to go through. Aga in Doris and Junita were so nice and helpful. Unfortunately, the only way to fix this was to cancel out my entire transact,ion and start all over. Jose helped take all my things that were already bagged and put them back up to be scanned again. This time we tried to use the two Visa cards, again the one wouldn't work. So I said let's just proceed without that card and everything went through. But, the reason for me writing was that Doris and Jose couldn't have been anymore polite and kind and caring and really tried to get my Visa card to work.

This two individuals deserve some kind of recognition, because of them I would come back to this store.

Hi,



My name is Luke Makris. I go by BowtieGuyMD on social media. This past summer I went on a 79 Day road trip, visited 35 states, drove over 17,000 miles and visited over 1000 destinations.



All of this was in part made possible by Walmart and I wanted to thank you for your help. Along the way I was in need of food, Internet, loding, and water. Walmart was always there and always welcoming.



As I start my Travel Agency Business I am proud to say Walmart was a big helper.



Thanks again.



Best,



Luke Makris aka BowtieGuyMD

On Friday 7/15 I shopped at the Walmart Thorton Rd. I was shopping to find items needed because I will going into the hospital. In the electronic dept, Beverly Simmons helped me, I was in a lot of pain because I had been out to long. Beverly was very helpful and compassinate with me. I really appreciate her helping me so I could get what I needed and leave because of the pain I was in.

I Almost Forgot The Syore Number Is Store1532 This Store Is A 10 Across The Board The Manager Mario Great Customer Service And Great Attitude Give Him A Pat On The Back For A Outstanding Performance Please Tell Him Thanks From The New York Guy

I Was In Walmart On 59th And Bell Rd In Glendale Arizona And The Manager His Name Is Mario Great Customer Service And Great Aytitude Great Experience Shopping Here I Rate This Store A Full 10 Rating. If Mentioned This Comment Please Tell Mario Its The New York Guy And I Said Thanks

I must Applaud the customer service my daughter and i received at the Catoosa Oklahoma location yesterday!!! Many thanks to Sam and Rob for going the extra mile to help locate a specific phone at another location!!!

I'm posting this as a negative but if not for your employee at the Renton store Elizabeth (Ellie) in toys dept we would never shop at Walmart again! The phone service and customer service desk is awful! Called so many times I lost count. Phone goes to a dead zone so you don't know if your still on hold or what. When handling our return they didn't even know what to do for our exchange. It's awful! Thanks to Ellie in toys for her great customer service and follow up! She's a keeper!

Store used to be really dirty and everyone was mean. But alot has changed and they all seem really nice now!

Just want to make a positive comment. I am very pleased and satisfied with my experience returning defective bedroom dressers. A special thank you to KAREN at the courtesy desk in Cambridge Ontario Canada. Also her supervisor Tina. Excellent communication and problem solving skills!

The Greensboro Walmart, #6176,(Friendly), has a young lady that works in the Pharmacy who is very nice. Her name is Tabitha, I believe,She is so helpful and knowledgeable.

My store manager is fairly new to our particular store #01284 - I have had issues with the cashiers and csm's when it comes to price matching and couponing. I have also contacted Ms. Sonia (the store mgr) in reference to my experiences and she has done a great job to apologize and make my experiences more pleasant.

I use coupons and price match when going to walmart. I have familiarized my self with their corporate coupon and price matching policies, I have educated myself on the ways coupons etc can be used properly etc. I have been having problems at my walmart with csms stating they cant match "with card " prices, can only use one coupon per transaction - when coupon says one per purchase etc...needless to say I was becoming very aggravated and dreaded to go to my walmart although it is literally across the street from my home. A month or so ago my store got a new store mgr, I took it upon myself to contact her and introduce myself and tell her about my prior experiences in her store. I can honestly say that she has addressed my concerns and made me feel better about going to my local walmart to shop. She addresses my complaints/concerns and takes action.
Thank you Ms. Sonia :)

I am writing as a frequent customer of Walmart and wish to recognize a particular associate who I feel has gone far beyond his expectations and certainly deserves the recognition for a job well done. I am not mechanically inclined, but have found his help to be superior when it comes to information on bicycles, light bulb, tools, adhesives, cleaners, paint, mowing accessories, electronics, etc. etc. etc. etc...Time here will not permit me to say ALL that he has done to help, and always with a smile and a kind word. It would be VERY easy for him to ridicule me, but he is simply not wired this way, but rather in a manner that makes him happy when HE has been able to help. As a former walmart associate myself, I have never had the privilege to work with someone like him, and am fortunate that the store manager emphasized the type of relationship Harold "peanut" Spence enjoys with his customers. This is the 3rd such review I have written, but he has YET to find that it has been received or recognized. I wish to recognize Harold for his character and simply the type of person he IS, and Walmart for their association with Harold and the quality of his work.

I would like to compliment the manager in the optical department at the Mukwonago, Wisconsin Walmart. Angelita Rolseth was just wonderful to work with...The experience was wonderful and I feel she should be given the credit that is due her. Please make sure she is made aware of this. I am not happy to be shopping for glasses and she make the experience seamless and I bought three pairs of glasses...keeping in mind I came in for one pair. Thanks