Yahoo Customer Service Complaints - page 2

I don't have 5$ for an expert. I need my yahoo account connected to my new phone number so I can get my mail.







I'm disabled collecting SSDI



I was in a horrific car accident which left me with a brain injury and both physically and mentally disabled would appreciate some help here I'm 52yrs old and not that good with phones but know my doctors and lawyers need to be able to reach me. Please help Thank you for your time. Ronda k Jones Wilson

I am having an email I�d with yahoo

Which I have been using since last almost ten years now I have moved to Canada and don�t have Acess to indian phone number assigned to it for recovery. I have forgotten the password.

Please help me in recovering by email as it is having lot of memories attached with it.



My Canadian phone no.




Please help

Regards

Amit Tripathi

Hello, my name is Rene Lake. I have a yahoo account under screen name I have knot had access to it for a couple of years it seems like. My dilemma is that I want to access the many photo and memories I shared. I have lost family members and the only pictures I have were put there for safekeeping. . please let me know how to access account. I keep it active by sending emails to it or using for source email . Thank you.

My emails come in to my email address but named addressed to my husband. We find this to be unconscionable and a cause of embarrassment to me. Please correct it or tell me how to correct it. Please respond immediately.

the new version of www.yahoo .in is very poor. While sign-in email, its getting more time to open email box. The new version is totally more time to take the email as well as to open attachment also. Pl improve immediately to smooth operating personnel email id's.

I've had a stroke and accidentally hit the deactivate button the link you sent to reactivate won't down load please help

to whom it may concern,

i am.witing to you regarding my e mail log in problem, my i am in china now , the mobile phone i have registered on yahoo is dubai mobile , and the e mail is google e mail, i am.afraid i can not get access on neitherof them, please help.me., i would like to use my e mail for looking for jobs

I have been unable to access my yahoo email not because I have the wrong login name or password, but because it detects unusual activity. It prompts me to enter a code that got sent to an email that I have never even seen before. I tried to get the issue resolved through the help section but after answering some of the questions it basically said to f off and make a new email. I have never had such a terrible customer support experience ever. I have been unable to talk to a representative directly cause they have to number or help section that covers this type of issue.

Someone have hacked my yahoo account so Im trying to regain access back to my account the hacker changed my originals cell number that was linked to my account to their number (international number) so therefore i can�¢ï¿½ï¿½t verify my account my account was linked to my fAcebook and they now have full access to my personal Facebook page! I�¢ï¿½ï¿½m trying to regain access back to my Facebook page but having them to send me a 6 digit code ths linked to my account which is my yahoo account (guttaboi2007) but being that i don�¢ï¿½ï¿½t know the password and the hacker have edit the settings i cant retrieve my Facebook please me to regain full access back to my accounts by helping me with finding out what�¢ï¿½ï¿½s the password to my first account that i had made with you all here

Call Yahoo Customer support this morning because I am trying setup my yahoo email on my new phone number, which require an account key and I no longer have access to my old phone. The representative first told me I am lockout and seems like someone else try to access my account and try to sell me the "more secure account" along with a new email address. I asked him if I will get all my emails if I do so, he say "NO" I asked him to unlock my current account and he kept blaming that the server locks it out and he can't do anything about it. Then he told me that I have call back the next day to see "if they can unlock it", which requires a technician to do with a fee of $70 USD. He made it sounds like a huge deal to unlock the account where I think all it need is to change the Lock code from "Y" to "N". When I told him that it doesn't make sense for them to charge a fee, he began to get frustrated and said I am not accepting his solution (well, of course not). I then tried to explain to him my reasoning where he kept cutting me off and said we are going in circle. When I asked to speak with a supervisor, he told me the supervisors are busy right now. When I asked the process to file a compliant, he said this has to be done through customer service and he is technical support. (Isn't customer support the same as customer service?) When I asked for the Customer Service number, he said he doesn't have it. (Really? isn't Customer Service the most basic number that everyone should have access to?) Asked him to check, he told me I can search on the internet myself (WOW!!) When I voiced my satisfactions with his service, he simply said he can't help me anymore and disconnect the call Even when I disregard his condescending, non-empathetic, a little insult tones and verbiage, the content of the conversation itself is horrible. I think the only thing he could of have done to make it worst is to use profanity.

I have signup for a ads services on Yahoo Gemini, I had to pre deposit R$ 60 before submit any advertise. After I deposit and submit the advertise, I have been notified my ads has been regected. So far so good. but I've already sent at least a 6 email requesting the refund the money in this period since the beginning the only thing they respond to me is that they are working to get send my money back.
They have no problem receiving the money but to refund it is practically impossible.

I need help and I cant any help from yahoo how can I contact them

You people are getting insane! You are making it imposdible for people to get into their mail! You think you're protecting us but your just making your service useless! I havent been able to access my accounts in so long someyou say no longer exist when I finally was able to try & now with all your nonsence I can't get in at all.I have hated computers from the start they sadly cause more problems then good.

After having Yahoo for almost 20 years I can't even access my own account. Goodbye Yahoo. Sincerely. My accounts bank etc are tied into

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I have been trying to get into my yahoo account and I enter the correct information. When I enter the correct answer to the recovery question I still can not enter my account. My account name and I have not read some message in awhile,but some information was sent to that account I Really need to have now.Please do something for me. My number has changed and I can correct that once I edit a couple other things. Thank you.

Just played the customer support "game" choose I am not a robot pictures, link to page of articles to read that do not apply, click customer contact link....rinse and repeat...vicious circle that does not even give you a way to leave real feedback. TERRIBLE way to treat customers. Largely my problem is another endless circle of trying to log in, being presented with a page offering to add an account or log out. Log in again and same page. Eventually (and out of desperation, possibly by accident, you click your own email address...not a box, not highlighted to indicate a link...) and you find your email, what kind of nonsense is that? Now they hide the links for fun, amusement, ...? Not happy and not impressed!!!!!!!

I'm wanting to go into my own personal accounts of which I created for my own self on my phone and I'm having trouble because some one has intruded into my phone can you fix the problem and I have had to go to customer service with other of my accounts over intrusion.

Suddenly doesn't recognize password. Won't let you reset password. Says can't do it must go to help. At help won't accept user name, phone number, email address or other email address, complete dead end. Finally found phone number. After half hour wait, service rep got on. He couldn't hear me so called back. Told me to go to computer and close all programs. I said wait a minute while I do that, will be right back. When I got back, had been "disconnected". He didn't call me back, I gave up. My only problem is I need to sign in to access a yahoo group I belong to. I don't care about the mail any more since long ago I switched to one of the better email providers. It is really odd that one can't reset password simply as is the case with every other site I have ever encountered. Yahoo is the worst technically of anything I have ever encountered - amazing they still exist!

Customer Service? How about Yahoo itself? How they have any customers left is beyond imagination. Of the many things wrong with Yahoo here are just two: Does anyone enjoy the "whack-a-mole" stupid way they provide to log out? Maybe the button comes up, maybe not. Maybe you can hit it in time, maybe not. Silly.
Second, I know a few people who have quit Yahoo because of their snake fetish. Every freaking week there is some snake story. Who wants to see that?

Yahoo asks for a security key. I give a cell number to which the security key should be sent. Yahoo never sends it or the phone never gets it. I try to have it sent to an E-mail address, same problem. I cannot get into my Yahoo account. The forums do not answer the questions, there is not one you can call. Yahoo is so secure that even you cannot get your data, and there is no risk of getting service with Yahoo. Yahoo will fade away if they are to lousy...

So unprofessional, lacking common technical knowledge and rude. They start to yell at the customer and when told to lower their voice, start to argue with the customer and educate the customer - "Listen, don't underestimate any customer service person." That's what that one guy told me :) Well, that about topped the customer service experience I had.

Don't think they are afraid of being reported, because they are not, as the 'supervisor' is just as bad! It is obvious that they do not even have the interest of improving their service or training their customer service personnel properly.

I've been with yahoo mail for more than 10 years. In the last few months i had issues with my phone and have since got new phones and numbers. Unfortunately with old age we tend to forget. I forgot my password into my yahoo mail and cannot respond to the security questions because i no longer have the phone numbers i set on my yahoo acct. How can i update my phone numbers in my yahoo acct so ican receive security codes to access my yahoo mail acct. Pls advise. 661

No customer service. No real answers to problem. You used to have good service. Now I wouldn't recommend it to my worst enemy!

Worst experience to date, and that's saying something. I was hung on twice. My guess is you found this site b/c you shared a similar experience? Pathetic!