2009 Airlines Customer Service Awards
The best customer service for Airlines in 2009 was:
Southwest AirlinesThe customer service provided by Southwest Airlines in 2009 rated as Satisfying.There were 3 companies out of 193 in 2009 with a higher rating.
Southwest AirlinesThe customer service provided by Southwest Airlines in 2009 rated as Satisfying.There were 3 companies out of 193 in 2009 with a higher rating.
Southwest Airlines
Airlines
Airlines
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Southwest Airlines | 145.93 | 11 |  |  |  | |  |
| Continental Airlines | 88.29 | 34 | |  |  | | |
| Air Canada | 65.73 | 9 |  | | |  |  |
| American Airlines | 52.80 | 50 | |  | | | |
| Delta Airlines | 50.15 | 156 |  | | | | |
| United Airlines | 49.19 | 138 | | | | | |
| US Airways | 38.76 | 68 | | |  | | |
| Northwest Airlines | 33.83 | 35 | | | | | |
| EasyJet | 19.93 | 43 |  | | | | |
| Westjet | 18.00 | 7 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2009:- Aer Lingus
- Air France
- Air New Zealand
- Airtran
- Alaska Airlines and Horizon Air
- Asiana Airlines
- British Airways
- Cathay Pacific
- Etihad Airways
- Finnair
- Frontier Airlines
- Hawaiian Airlines
- Iberia
- Japan Airlines
- JetBlue Airlines
- KLM
- Lufthansa
- Malaysia Airlines
- Midwest Airlines
- Qantas
- Ryanair
- Spirit Airlines
- Virgin Atlantic