2009 Banks Customer Service Awards
The best customer service for Banks in 2009 was:
ING DirectThe customer service provided by ING Direct in 2009 rated as Satisfying.There were 4 companies out of 193 in 2009 with a higher rating.
ING DirectThe customer service provided by ING Direct in 2009 rated as Satisfying.There were 4 companies out of 193 in 2009 with a higher rating.
ING Direct
Banks
Banks
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| ING Direct | 137.80 | 10 |  |  |  | | |
| Wachovia | 87.53 | 6 |  |  |  | | |
| Wells Fargo | 47.92 | 27 |  | |  | |  |
| Sovereign Bank | 43.70 | 8 | | | | | |
| Citibank | 41.40 | 10 |  | | | | |
| Washington Mutual | 34.95 | 23 | | | |  | |
| Bank of America | 29.63 | 103 |  | | | | |
| SunTrust | 28.80 | 10 | | | | | |
| JP Morgan Chase | 28.67 | 15 | | | | | |
| Chase | 26.33 | 39 | | | | | |
| Regions Bank | 20.80 | 7 | | | | | |
| HSBC | 19.00 | 25 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2009:- ACS
- Ally Bank
- Bank of Montreal
- Bank of the West
- Barclays
- BB&T
- Citizens Bank
- Comerica
- Eastern Bank
- Fifth Third Bank
- GE Money Bank
- Huntington National Bank
- Mutual of Omaha
- National City Mortgage
- PNC Bank
- RBS
- TD Bank
- Union Bank
- US Bank
- USAA
- Vanguard