2009 Car Rentals Customer Service Awards

The best customer service for Car Rentals in 2009 was:
Greyhound

The customer service provided by Greyhound in 2009 rated as Disappointing.

There were 101 companies out of 193 in 2009 with a higher rating.

The fact that Greyhound was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Car Rentals.
Greyhound
Car Rentals

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Greyhound37.508
Hertz29.3027
Avis22.205

Other Companies

The following companies did not receive enough comments for an official rating during 2009: