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2009 Credit Bureaus and Reporting Customer Service Awards





The best customer service for Credit Bureaus and Reporting in 2009 was:
Equifax

The customer service provided by Equifax in 2009 rated as Disappointing.

There were 22 companies out of 193 in 2009 with a higher rating.

The fact that Equifax was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Credit Bureaus and Reporting.

Equifax
Credit Bureaus and Reporting


CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Equifax77.7059
Experian26.4922


Other Companies

The following companies did not receive enough comments for an official rating during 2009:
  The Best...  
The Top 15 companies according to our ratings:
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  ...and The Worst  
The Bottom 15 companies according to our ratings:
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