2010 Airlines Customer Service Awards
The best customer service for Airlines in 2010 was:
Southwest AirlinesThe customer service provided by Southwest Airlines in 2010 rated as Acceptable.There were 16 companies out of 336 in 2010 with a higher rating.
Southwest AirlinesThe customer service provided by Southwest Airlines in 2010 rated as Acceptable.There were 16 companies out of 336 in 2010 with a higher rating.
Southwest Airlines
Airlines
Airlines
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Southwest Airlines | 98.84 | 36 |  | |  |  | |
| Alaska Airlines and Horizon Air | 93.64 | 9 |  |  |  |  | |
| Westjet | 61.42 | 63 |  |  | | | |
| Northwest Airlines | 58.37 | 7 |  | |  | | |
| Continental Airlines | 57.01 | 114 | | | | | |
| American Airlines | 52.86 | 127 | | |  | | |
| United Airlines | 49.62 | 214 | | | | | |
| British Airways | 46.00 | 25 | | | | | |
| Air Canada | 45.46 | 28 | | | | | |
| KLM | 44.10 | 8 | | | | | |
| Lufthansa | 42.31 | 9 | | | | | |
| Delta Airlines | 39.86 | 313 | | | | | |
| US Airways | 39.59 | 154 | | | | | |
| Air France | 29.27 | 15 | | | | | |
| EasyJet | 27.94 | 252 | | | | | |
| Spirit Airlines | 22.63 | 31 | | | | | |
| Virgin Atlantic | 12.40 | 8 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2010:- Aer Lingus
- Air New Zealand
- Airtran
- Asiana Airlines
- Cathay Pacific
- Etihad Airways
- Finnair
- Frontier Airlines
- Hawaiian Airlines
- Iberia
- Japan Airlines
- JetBlue Airlines
- Malaysia Airlines
- Midwest Airlines
- Qantas
- Ryanair