2010 Auto Manufacturers Customer Service Awards

The best customer service for Auto Manufacturers in 2010 was:
Infiniti

The customer service provided by Infiniti in 2010 rated as Disappointing.

There were 33 companies out of 336 in 2010 with a higher rating.

The fact that Infiniti was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Auto Manufacturers.
Infiniti
Auto Manufacturers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Infiniti72.4010
Kia45.8914
GMC44.4911
BMW39.1348
Mazda38.809
Audi38.7312
Toyota36.4569
Chevrolet32.1249
Volkswagen31.9135
Honda28.6018
Hyundai28.6019
Nissan21.9746
Ford21.2031

Other Companies

The following companies did not receive enough comments for an official rating during 2010: