2010 Banks Customer Service Awards
The best customer service for Banks in 2010 was:
ING DirectThe customer service provided by ING Direct in 2010 rated as Acceptable.There were 20 companies out of 336 in 2010 with a higher rating.
ING DirectThe customer service provided by ING Direct in 2010 rated as Acceptable.There were 20 companies out of 336 in 2010 with a higher rating.
ING Direct
Banks
Banks
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| ING Direct | 91.46 | 13 |  |  |  |  | |
| USAA | 89.60 | 15 | |  |  | | |
| Citizens Bank | 59.60 | 5 |  | | | |  |
| Wachovia | 58.02 | 18 | | |  | | |
| Vanguard | 50.89 | 7 | | |  | | |
| Ally Bank | 44.69 | 7 | | | | | |
| PNC Bank | 38.00 | 50 | | | | | |
| Regions Bank | 37.49 | 26 | | | | | |
| US Bank | 33.11 | 9 | | | | | |
| Sovereign Bank | 28.30 | 29 |  | | | | |
| Wells Fargo | 26.27 | 155 | | | | | |
| Bank of America | 24.95 | 304 | | | | | |
| Citibank | 24.13 | 47 | | | | | |
| SunTrust | 20.65 | 29 | | | | | |
| Chase | 20.52 | 52 | | | | | |
| HSBC | 19.98 | 85 | | | | | |
| JP Morgan Chase | 19.75 | 74 | | | | | |
| GE Money Bank | 14.80 | 44 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2010:- ACS
- Bank of Montreal
- Bank of the West
- Barclays
- BB&T
- Comerica
- Eastern Bank
- Fifth Third Bank
- Huntington National Bank
- Mutual of Omaha
- National City Mortgage
- RBS
- TD Bank
- Union Bank
- Washington Mutual