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2010 Cable Customer Service Awards





The best customer service for Cable in 2010 was:
Suddenlink

The customer service provided by Suddenlink in 2010 rated as Disappointing.

There were 61 companies out of 336 in 2010 with a higher rating.

The fact that Suddenlink was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cable.

Suddenlink
Cable


CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Suddenlink58.8015
Brighthouse58.205
Cablevision57.4519
AT&T Uverse48.73120
Windstream46.7367
Atlantic Broadband44.8921
Cox38.9735
Rogers36.0933
RCN35.8933
Time Warner Cable35.40174
CenturyLink34.3429
Comcast32.25227
Shaw30.8657
Charter28.2338
Mediacom22.8959
Fios18.206
Embarq17.407


Other Companies

The following companies did not receive enough comments for an official rating during 2010:
  The Best...  
The Top 15 companies according to our ratings:
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  ...and The Worst  
The Bottom 15 companies according to our ratings:
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