2010 Personal and Consumer Goods Customer Service Awards

The best customer service for Personal and Consumer Goods in 2010 was:
QVC

The customer service provided by QVC in 2010 rated as Disappointing.

There were 65 companies out of 336 in 2010 with a higher rating.

The fact that QVC was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Personal and Consumer Goods.
QVC
Personal and Consumer Goods

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
QVC57.676
Proactive55.076
Avon17.8010
Harry and David12.407

Other Companies

The following companies did not receive enough comments for an official rating during 2010: