2010 Pet Stores Customer Service Awards

The best customer service for Pet Stores in 2010 was:
Petsmart

The customer service provided by Petsmart in 2010 rated as Disappointing.

There were 84 companies out of 336 in 2010 with a higher rating.

The fact that Petsmart was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Pet Stores.
Petsmart
Pet Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Petsmart52.2314
PETCO38.297