2010 Shipping Companies Customer Service Awards

The best customer service for Shipping Companies in 2010 was:
US Postal Service

The customer service provided by US Postal Service in 2010 rated as Disappointing.

There were 131 companies out of 336 in 2010 with a higher rating.

The fact that US Postal Service was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shipping Companies.
US Postal Service
Shipping Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
US Postal Service42.6871
UPS37.05209
Federal Express34.2662
DHL31.7456

Other Companies

The following companies did not receive enough comments for an official rating during 2010: