2011 Home Phone Customer Service Awards
The best customer service for Home Phone in 2011 was:
XfinityThe customer service provided by Xfinity in 2011 rated as Disappointing.There were 36 companies out of 466 in 2011 with a higher rating.The fact that Xfinity was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Home Phone.
XfinityThe customer service provided by Xfinity in 2011 rated as Disappointing.There were 36 companies out of 466 in 2011 with a higher rating.The fact that Xfinity was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Home Phone.
Xfinity
Home Phone
Home Phone
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Xfinity | 76.60 | 10 |  |  |  |  | |
| RCN | 62.34 | 29 |  |  |  | | |
| Telus | 59.01 | 21 | | | |  | |
| Cablevision | 45.39 | 38 | | |  | | |
| Fios | 44.85 | 17 | | | | | |
| Embarq | 43.89 | 7 | | | | | |
| Telstra | 43.27 | 6 | | |  | | |
| Cox | 40.05 | 67 | | | | | |
| Optimum | 39.11 | 9 | | | | | |
| Charter | 38.44 | 47 | | | | | |
| Rogers | 38.27 | 60 | | | | | |
| Windstream | 37.53 | 144 | | | | | |
| Suddenlink | 36.16 | 98 | | | | | |
| Verizon Residential | 34.60 | 20 | | | | | |
| AT&T Uverse | 32.44 | 408 | | | | | |
| Time Warner Cable | 31.89 | 318 | | | | | |
| CenturyLink | 29.77 | 224 | | | | | |
| Qwest | 29.67 | 150 | | | | | |
| Comcast | 29.59 | 434 | | | | | |
| MajicJack | 29.01 | 499 | | | | | |
| Mediacom | 28.75 | 176 | | | | | |
| Shaw | 27.03 | 524 | | | | | |
| Brighthouse | 22.80 | 10 | | | | | |
| Frontier Communications | 20.20 | 16 | | | | | |