2011 Investments Customer Service Awards
The best customer service for Investments in 2011 was:
NationwideThe customer service provided by Nationwide in 2011 rated as Acceptable.There were 12 companies out of 466 in 2011 with a higher rating.
NationwideThe customer service provided by Nationwide in 2011 rated as Acceptable.There were 12 companies out of 466 in 2011 with a higher rating.
Nationwide
Investments
Investments
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Nationwide | 104.20 | 5 |  |  |  |  |  |
| USAA | 103.87 | 36 | | |  | | |
| Scottrade | 65.37 | 7 |  |  |  | | |
| Charles Schwab | 64.62 | 18 |  | | | | |
| Edward Jones | 59.78 | 11 | | | | | |
| TD Bank | 55.00 | 10 | | |  | | |
| eTrade | 53.20 | 5 | | |  | |  |
| Liberty Mutual | 49.78 | 11 |  | | | | |
| ING Direct | 48.67 | 30 | | | | | |
| Cigna | 44.07 | 6 | | | | | |
| Regions Bank | 40.25 | 132 | | | | | |
| Prudential | 39.36 | 17 | | | | | |
| Allstate | 39.10 | 48 | | | | | |
| Citizens Bank | 38.33 | 24 | | | | | |
| Sovereign Bank | 37.53 | 72 | | | | | |
| US Bank | 35.20 | 30 | | | | | |
| Chase | 35.05 | 87 | | | | | |
| SunTrust | 32.81 | 64 | | | | | |
| Vanguard | 31.20 | 20 | | | | | |
| Barclays | 30.00 | 8 | | | | | |
| BB&T | 29.69 | 11 | | | | | |
| MetLife | 28.17 | 24 | | | | | |
| PNC Bank | 26.70 | 102 | | | | | |
| Bank of America | 24.84 | 455 | | | | | |
| Citibank | 22.48 | 121 | | | | | |
| Wells Fargo | 21.86 | 483 | | | | | |
| JP Morgan Chase | 20.62 | 90 | | | | | |
| HSBC | 20.51 | 157 | | | | | |
| Ally Bank | 18.85 | 54 | | | | | |
| Citi Mortgage | 18.20 | 177 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2011:- Ameriprise
- Aviva
- Chase Home Finance
- Comerica
- Countrywide
- Fidelity
- Fifth Third Bank
- HR Block
- John Hancock
- Merrill Lynch
- Morgan Stanley
- Mutual of Omaha
- Navy Federal Credit Union
- Quicken Loans
- RBS
- Sun Life
- The Hartford
- Travelers
- Union Bank