2011 Power and Utilities Customer Service Awards
The best customer service for Power and Utilities in 2011 was:
Dominion PowerThe customer service provided by Dominion Power in 2011 rated as Disappointing.There were 220 companies out of 466 in 2011 with a higher rating.The fact that Dominion Power was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
Dominion PowerThe customer service provided by Dominion Power in 2011 rated as Disappointing.There were 220 companies out of 466 in 2011 with a higher rating.The fact that Dominion Power was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
Dominion Power
Power and Utilities
Power and Utilities
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Dominion Power | 37.30 | 16 |  |  |  |  |  |
| PSE&G | 30.78 | 43 | |  | | | |
| Duke Energy | 20.40 | 42 | | | | | |
| ComEd | 19.95 | 170 | | | | | |
| Progress Energy | 19.40 | 7 | | | | | |
| Xcel Energy | 19.00 | 9 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2011:- Allegheny Power
- Ambit Energy
- APS
- Atmos Energy
- CenterPoint Energy
- DTE Energy
- FPL
- National Grid
- OG&E
- PG&E
- Reliant Energy
- Spark Energy
- Stream Energy
- TXU
- Vectren