2011 Satellite Radio Customer Service Awards

The best customer service for Satellite Radio in 2011 was:
XM Radio

The customer service provided by XM Radio in 2011 rated as Terrible.

There were 350 companies out of 466 in 2011 with a higher rating.

The fact that XM Radio was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Satellite Radio.
XM Radio
Satellite Radio

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
XM Radio27.25568
Sirius24.69229