2011 Web Sites and Services Customer Service Awards
The best customer service for Web Sites and Services in 2011 was:
StubHubThe customer service provided by StubHub in 2011 rated as Acceptable.There were 26 companies out of 466 in 2011 with a higher rating.
StubHubThe customer service provided by StubHub in 2011 rated as Acceptable.There were 26 companies out of 466 in 2011 with a higher rating.
StubHub
Web Sites and Services
Web Sites and Services
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
StubHub | 85.28 | 29 | |||||
NetFlix | 68.08 | 293 | |||||
Webkinz | 65.52 | 26 | |||||
Groupon | 63.19 | 29 | |||||
Napster | 61.60 | 10 | |||||
eTrade | 53.20 | 5 | |||||
Ticketmaster | 48.18 | 11 | |||||
PokerStars | 46.18 | 13 | |||||
Vistaprint | 43.96 | 54 | |||||
Blockbuster Online | 42.76 | 51 | |||||
Rhapsody | 41.76 | 34 | |||||
Snapfish | 41.59 | 73 | |||||
Shutterfly | 37.29 | 26 | |||||
Classmates.com | 36.84 | 199 | |||||
FreeCreditReport.com | 36.40 | 20 | |||||
iTunes | 32.90 | 160 | |||||
Gmail | 31.60 | 5 | |||||
FTD.com | 30.36 | 18 | |||||
Match.com | 28.68 | 82 | |||||
PayPal | 27.20 | 120 | |||||
Windows Live | 26.21 | 37 | |||||
MySpace | 25.83 | 38 | |||||
Yahoo | 25.60 | 537 | |||||
Zynga | 24.79 | 67 | |||||
Bing | 22.08 | 17 | |||||
21.07 | 228 | ||||||
AuthorizeNet | 20.60 | 5 | |||||
WebEx | 20.40 | 5 | |||||
19.58 | 126 | ||||||
Skype | 18.71 | 193 | |||||
EHarmony | 18.20 | 18 | |||||
Incredimail | 18.00 | 40 | |||||
Mozilla | 17.80 | 17 | |||||
Craigslist | 17.31 | 344 | |||||
Hotmail | 16.53 | 321 | |||||
16.00 | 603 | ||||||
Limewire | 16.00 | 34 | |||||
15.80 | 14 | ||||||
Zoosk | 13.00 | 21 |
Other Companies
The following companies did not receive enough comments for an official rating during 2011:- BMG
- eFax
- EMC
- Full Tilt Poker
- Homestead
- Living Social
- Mozy
- Ning
- Salesforce.com
- ServiceMagic
- Sportsbook.com
- Stamps.com
- Support.com
- Weebly
- YouTube