2012 Investments Customer Service Awards
The best customer service for Investments in 2012 was:
Liberty MutualThe customer service provided by Liberty Mutual in 2012 rated as Acceptable.There were 13 companies out of 511 in 2012 with a higher rating.
Liberty MutualThe customer service provided by Liberty Mutual in 2012 rated as Acceptable.There were 13 companies out of 511 in 2012 with a higher rating.
Liberty Mutual
Investments
Investments
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Liberty Mutual | 104.60 | 6 |  |  |  |  |  |
| Charles Schwab | 63.27 | 18 |  |  |  | |  |
| USAA | 53.57 | 74 |  |  | | | |
| ING Direct | 52.00 | 50 | | | | | |
| TD Bank | 41.16 | 17 |  | | | | |
| Cigna | 39.40 | 25 |  | | | | |
| Chase | 38.92 | 53 | | | | | |
| Ally Bank | 38.03 | 35 | | | | | |
| Vanguard | 37.29 | 33 | | | | | |
| JP Morgan Chase | 35.76 | 67 | | | | | |
| Citibank | 31.48 | 181 | | | | | |
| PNC Bank | 31.10 | 194 | | | | | |
| Fifth Third Bank | 30.54 | 28 | | | | | |
| MetLife | 28.84 | 45 | | | | | |
| Citizens Bank | 28.80 | 50 | | | | | |
| Edward Jones | 28.40 | 9 | | | | | |
| Bank of America | 27.79 | 328 | | | | | |
| Citi Mortgage | 27.53 | 236 | | | | | |
| Allstate | 26.57 | 63 | | | | | |
| Regions Bank | 26.35 | 141 | | | | | |
| BB&T | 25.51 | 35 | | | | | |
| Sovereign Bank | 24.50 | 74 | | | | | |
| US Bank | 24.45 | 43 | | | | | |
| SunTrust | 24.16 | 64 | | | | | |
| Prudential | 24.00 | 7 | | | | | |
| Wells Fargo | 22.56 | 370 | | | | | |
| HSBC | 20.59 | 144 | | | | | |
| Union Bank | 20.20 | 8 | | | | | |
| Merrill Lynch | 17.00 | 9 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2012:- Ameriprise
- Aviva
- Barclays
- BBVA Compass
- Chase Home Finance
- Comerica
- Countrywide
- eTrade
- Fidelity
- HR Block
- John Hancock
- Morgan Stanley
- Mutual of Omaha
- Nationwide
- Navy Federal Credit Union
- Quicken Loans
- RBS
- Scottrade
- Sun Life
- TCF Bank
- The Hartford
- Travelers